Department of Oregon Leadership Jim Willis Department Commander 6 July 2016 1

Leadership Skills - Introduction 1 Mission Statement 2 Remembering the Basics of Leadership Introductions (15 Minutes) Trainees are divided into teams. The Presenters will assign seats & team leaders on a rotational basis. The key is to make sure everyone is expected to demonstrate and participate. 2. Back to Basics (30 minutes) 3. Homework Review (60 Minutes) 4. Effective Communications 3 Effective Communications 4 Open Discussion Q & A Conclusion 2

Mission Statement The Oregon Legion College develops leaders and their skills to communicate effectively, manage volunteers and administrate programs of the The American Legion "You do not lead by hitting people over the head — that's assault, not leadership.“ Dwight D. Eisenhower 3

The American Legion Leader Remembering the Basics and Major Points Qualities (Principals and Traits) of a Leader Art of Leadership Becoming a Leader Refresher of a Leader 4

Remembering the Basics and Major Points Leadership ability determines a person’s level of effectiveness The true measure of leadership is influence – nothing more, nothing less Leadership develops daily, not in a day Trust is the foundation of leadership Anyone can steer the ship, but it takes leader to chart the course 5

Qualities (Principals) Proficiency Knows self; seeks improvement Timely decisions Uses people/teams For their strengths Develops sense of Responsibility Leader Title Trains people together Accounts for others welfare Qualities of a Leader (This material is from Commander’s school) page 69 Just a quick review / reminder of the qualities of a Leader Takes responsibility Seeks Responsibility Ensures success Communicates Sets the example 6

Qualities (Traits: distinguishing characteristic or quality) Five most important: Honest, Forward-Looking; Competent; Inspiring; Intelligent. Ability to Delegate; Communication; J.J. D.I.D. T.I.E. B.U.C.K.L.E Justice, Judgment, Dependability, Integrity, Decisiveness, Tact, Initiative, Endurance, Bearing, Unselfishness, Courage, Knowledge, Loyalty, Enthusiasm. 7

The “Art of Leadership” A leader is one who has followers. A leader deserves to have followers if he has earned recognition. Authority alone IS NEVER enough to command respect. A leader does not say “Get Going!” Instead, he says “Let’s Go!” A leader assumes that followers are working with him, not for him. He considers them partners in the work, and sees to it they share in the rewards. A leader duplicates himself in others. He helps those under him to grow because he realizes that the more big people an organization has, the stronger it will be. A leader does not hold people down, but lifts them up. A leader has faith in people, believes in them, trusts them, and thus draws out the best in them! A leader uses his heart as well as his head. After the facts have been seen, he lets his heart take a look too. A leader is a self-starter. He creates plans and sets them in motion. Art of Leadership (This material is from Commander’s school) page 70 Just a quick review / reminder of the Leadership The overall point The future belongs to those who prepare for it; and developing tomorrow’s leaders – active members, chairmen and officers – is our challenge. You can excel in “The Art of Leadership” 8

The “Art of Leadership” The future belongs to those who prepare for it; and developing tomorrow’s leaders – active members, chairmen and officers – it is our challenge. You can excel in “The Art of Leadership” Art of Leadership (This material is from Commander’s school) page 70 The overall point The future belongs to those who prepare for it; and developing tomorrow’s leaders – active members, chairmen and officers – is our challenge. You can excel in “The Art of Leadership” 9

Law of Influence The true measure of leadership is influence If you abuse leadership, you lose trust – loss of trust reduces influence. People will tolerate honest mistakes, but if you violate their trust you will find it difficult to ever regain their confidence. If you don’t have influence, you will never be able to lead others. Build trust, increase influence, creates greater leadership. “He who thinks he leads, but has no followers, is only taking a walk.” 10

Becoming a Leader Set Goals Take the Initiative Be Cooperative Show Empathy Be of Service Inspire Others Encourage Active Participation Show Appreciation Build Self-Esteem Be Enthusiastic Communicate Effectively Be Creative & Original Demonstrate a Positive Attitude Art of Leadership (This material is from Commander’s school) page 70 The overall point The future belongs to those who prepare for it; and developing tomorrow’s leaders – active members, chairmen and officers – is our challenge. You can excel in “The Art of Leadership” It is the capacity to develop and improve their skills that distinguishes leaders from followers. 11

4 Phases of Improvement I don’t know what I don’t know. I know what I don’t know. I know and I grow, and it starts to show. I go simply because I know. 12

Leadership by Example? “It is not the critic who counts, not the man who points out how the strong man stumbled, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly; who errs and comes up short again and again; who knows the great enthusiasms, the great devotions, and spends himself in a worthy cause; who, at best, knows in the end the triumph of high achievement; and who, at worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory or defeat.” - President Theodore Roosevelt 13

Effective Communications Non Verbal Verbal Written 14

Developing Basic Communication Skills Remembering the 5 ‘W’ and the ‘H’ Who ? What ? Why ? How ? When ? Where ? 15

Developing Basic Writing Skills Be sure your writing is clear and concise. Know the difference between concise and comprehensive. Identify the main topic. Note key points and answer the readers questions. Proper grammar, spelling and punctuation are critical to effective writing. Use the tools on your computer (spell check). Do not be afraid to use a dictionary. Do not use big words. Limit the use of technical terms, abbreviations and acronyms. 16

Different types of Written Communications Resolutions E-Mails Meeting Minutes Blogs & Instant Messaging Letters Reports Memos Review the Do’s & Don’ts of Written Communications - Letters - Use of Letterheads, Logo’s - Emails - When and When Not Appropriate of using Emails - Memos - Reports - Minutes of a Meeting - Resolutions 17

Business Letter Basics Understand the use of logos, fonts, letterhead and paper. State the subject and purpose of the letter. One or two main topics. Elaborate on the subject, then state conclusions, recommendations or decisions. Conclude the letter with offering a closing action items or plan. Do not belittle the reader. Be positive, accurate and offer a solution to the problem. 18

E-mail Basics Not to Do’s of E-mails Do’s & Use of E-mails Quick notice to members Reminder of Events Limit to the Audience Be positive Not to Do’s of E-mails don’t use all lower case DON’T USE ALL UPPER CASE Don’t cc: everyone Don’t vent, criticize 19

Verbal Communication Tools Your Standard Delivery Research Presence Do’s & Don’ts Verbal Communication Tools Q & A Delivery Preparation 20

“Plans are nothing, planning is everything.” D. Eisenhower Always Be Prepared (to Speak) “Plans are nothing, planning is everything.” D. Eisenhower 21

Preparation Why are you speaking? To bring greetings To chair the meeting To address the issue as a stakeholder To solicit donations or support To answer questions with clear authority 22

Preparation Who are you speaking to? The American Legion The American Legion Auxiliary The American Legion Riders The Detachment Executive Committee The National Executive Committee Other Non-profit Groups Remember all are ‘Potential Members’ 23

RESEARCH What is the main subject RESEARCH, RESEARCH, RESEARCH! Know your reference material Always be accurate Facts Figures Quotes History 24

The Do’s Be Positive Be Passionate Be Enthusiastic Be Clear Be Concise 25

The Do Not's Do Not look at the podium Do Not fidget Do Not keep repeating the same point Do Not rant & rave Do Not over animate Do Not pace the stage Be careful with the following words: Like, Ah, ahh, um Do Not lend opinions to their politics 26

Your Presence Dress for success Use your passion Always be positive Make eye contact Use positive mannerisms State your point and move on Know where your hands are at all times Find a “SPEAKING ROLE MODEL” Duplication is the sincerest form of flattery! 27

There is no wrong or right way… Remember There is no wrong or right way… Be yourself, Be calm, and Be confident … 28

Also… Personnel determine the potential Relationships determine the morale Structure determines the size Vision determines the direction Leadership determines the success “you did this…”, “No – you, did this.” 29

Questions and Answers Always know your subject There are no dumb questions Be clear Be concise If you do not know, say so Your opinion may not always be the fact 30

Questions 31

Leadership 101 Questionnaire / Survey Here is your chance to rate this program. We need your comments and suggestions to improve this course. You can and do make a difference ! Please Circle your response 1. 2. 3. 4. 5. Was the program objectives clearly stated ? Did the program accomplish its objectives ? Was the material presented in an orderly & concise manner ? Were you encouraged to make comments or ask questions ? Please rate the overall course. 7 6 5 4 3 2 1 Yes or No Yes or No Yes or No Yes or No Excellent Average Poor 6. 7. Please suggest any improvements or changes to the program . ____________________________________________________________________________________________________________________ General comments or suggestions. Please turn survey in when leaving ! 32

Thank You! 36