Mental Health Services in Slough Slough CMHT Vicky Naidoo – Clinical Lead Recovery Team

Agenda Overview of mental health services How can people access our services? How can they find out more information? Challenges

Overview New Horizons Adult community mental health team (Pursers Court, Slough, SL2 5BX). Secondary healthcare service Over 80 employees Multi-professionals (RMN, OT, SW, Medical, Psychology, Psychotherapy, Specialist support workers). Both LA and Health staff.

Teams Sector A and B – pathway teams Early Intervention Psychosis Approved Mental Health Practitioners Psychological Therapies Recovery Team and Hope College Assist Team – challenging personality disorder Slough Pathways Outreach Team Medics – Psychiatry

Services Medical Support – outpatient appointments Support with first episode psychosis Mental health act assessments Care co-ordination (social, environmental, physical, psychological, emotional) Psychological therapies Hope College

Hope College Use an educational paradigm to complement traditional treatment approaches. Recognising the importance of both ‘professional’ expertise and ‘lived experience’ Shared decision making – not prescription. Reinforcing people’s strengths, not focusing on what is wrong (Ashcraft & Anthony, 2005). Workshops, courses and groups to learn how to manage own mental health.

Access GP referrals, professionals, family members, self-referrals. Common Point Entry (CPE) Office Hours Common Point of Entry 0300 365 0300 Out of Hours Emergency Duty Team 01344 786543 Crisis Response Team 01753 625900

Referral Process Offered telephone or face-to-face appointment – triaged. Offered assessment with relevant professional (Dr, Psychologist, MHP). Sent to local secondary service – processed in referrals meeting – discuss appropriate pathway.

Challenges in Slough Multi-ethnicity Migrant town Complex cases Low socio-economic status - housing Drug and alcohol – dual diagnosis Employment Discharge pathways – primary care

More information? Berkshire healthcare Foundation Trust website (www.berkshirehealthcare.nhs.uk) Slough Borough Council website (www.slough.gov.uk) Managers guide to workplace stress: (www.nhsemployers.org/HealthyWorkplaces) Mind (mental health charity) (www.mind.org.uk) Rethink website (www.rethink.org.uk) Talking Therapies (www.talkingtherapies.berkshire.nhs.uk)