POSTAL SECTOR EVOLUTION WORKING GROUP 7 March 2017

Designation of WG vice-chair and substitute 2

Agenda Main outcomes of the PSE project “Mobilising social partners in a new context” Presentation of the final report Presentation of the MOOC on e-commerce and new services Exchange on 2017 work programme

Main outcomes of the PSE project “Mobilising social partners in a new context”

Dissemination of the final report Final report published in English, French and German: 150 ENG + 75 FR + 50 DE Dissemination to internal and external stakeholders: PostEurop members, UPU UNI members Institutions: European Commission, Parliament, Eurofound, ILO Cross-sectoral social partners Bussinesseurope, CEEP ETUC 2

Dissemination of final report Key messages from European social partners in the “Main findings” A consistent analysis from the consultant Analysis of the different social transformation levers Elaboration of a typology of social transformation strategies Led to the Joint Declaration on the role of social dialogue in the sector’s transformation

Focus on the MOOC Available on the SDC website: http://www.postsocialdialog.eu/MOOC Combination of theoretical input and case studies 3 main sessions Main challenges in the postal sector Botond Szebeny on opportunities for the postal industry https://www.youtube.com/embed/4h9BaI7hQ_8 Stephen de Matteo on Social challenges https://www.youtube.com/embed/BRwNYpcrbIA

Focus on the MOOC The e-commerce value chain Ralph Wiechers (DP DHL) on Developing new sales and payment solutions https://www.youtube.com/embed/H7sxYZcnqc0 Wieslawa Mazarska (Polczta Polska) on an integrated solution for e-retailers https://www.youtube.com/embed/ZmoBOTUhGmU Daniel Charon (La Poste) on Adapting the delivery organisation to parcels https://www.youtube.com/embed/CstpDfh6rBI

Focus on the MOOC Developping new proximity services Jeppe Trier (PostNord Denmark) on offering welfare services https://www.youtube.com/embed/6yDHzyQ9lH0 Hans Maris (bpost) on a wide range of proximity services https://www.youtube.com/embed/R2i4u9MZwPc

Focus on the MOOC At the end of each session, a short quizz

3 HOURS , VIDEOS, INFOGRAPHICS… The ONLINE TRAINING TOOL to know more about… the postal sector context E-commerce opportunities New proximity services Get inside e-commerce and new postal proximity services with the POST MY MOOC online training… 3 HOURS , VIDEOS, INFOGRAPHICS… with the contribution of the EC, PostEurop, UNI, BPOST, DPDHL, La POSTE France, POCZTA POLSKA, POSTNORD representatives Project co-founded by the European Commission JUST START NOW on http://www.postsocialdialog.eu/MOOC

Exchange on 2017 work program

Possible topic for analysis The impact of the digital transformation on postal activities (including new activities) Digital transformation and change management Some main questions to be analysed: What impact of automation and new technologies on postal activities? What disruptions in term of work organisation ? How to anticipate the changes ahead ? Objective to better understanding the evolutions of the wider context: What impact of digitalisation on the work environment ? Continue to monitor the main evolutions in the sector

How to implement the work programme? Question on whether to submit a funding demand in summer 2017? Pros: EU co-funded projects enable to have consistent activity with clear timeframe, work program and financial support Cons: issue of available resources, is it realistic to run two projects, even if not totally in parallel ? Proposal to start with an analysis of the situation in different NPOs in 2017 Dissemination of questionnaire, identification of relevant national case studies Organize a seminar with NPOs/ unions’ and experts presentations at 20 September working group meeting