A Team Facilitation Model for Institutionalizing Assessment Practices in Student Affairs Effective Assessments for Student Affairs Presented by the CSULB Division of Student Affairs Assessment Team NASPA Assessment & Persistence Conference 2016 Portland, Oregon

CSULB Assessment Team Facilitators Name Title and affiliation Facilitates assessment processes for: Allen, Keya Interim Associate Director Associated Students, Inc. University Student Union Angel, Adriana Assessment Coordinator Division of Student Affairs Assessment Multicultural Affairs Dream Success Center   Booth-Caro, Erin Associate Director Career Development Center Disabled Student Services & Veteran’s Services Calvillo, Lannibeth Student Development Fellow Assessment & RFY All units Fabiszewski, Kristen Assistant Director and Coordinator, Quality Assurance, Student Health Services Student Health Services, Counseling & Psychological Services, Women & Gender Equity Hamilton, John Interim Director Educational Opportunity Program Educational Equity Services, EOP, & University Outreach & School Relations Lewis, Matt Residential College Coordinator Housing & Residential Life Platt, Susan, Team Lead Executive Director of Assessment Smith, Zion Assistant Dean of Students Student Conduct, SOAR, Parent/Family Program, & Student Life & Development Surkin, Cara Residential Academic Coordinator First Year Experience

Featured Accomplishments 2015-2016 ACPA’s Student Affairs Assessment Institute, Louisville, KY, June 2015 Presentation to managers, July 17, 2015 Assessment planning and annual reporting Plans for student learning outcomes & objectives for achieving university strategic priorities Goals and accomplishments; progress reports November 20, 2015 Workshop https://twitter.com/PresConoley/status/667783594723553280 Panel Presentation- NASPA’s Assessment & Persistence Conference, June 16, 2016 in Portland, OR Development of the Student Affairs Assessment Website

Assessment Team Goals 2016-2017 Through the Division of Student Affairs Assessment Center: Help to inspire units to engage in assessment activities and complete planning/reporting templates on time Encourage units to seek advice for assessment activities Help plan and lead assessment workshops in SPSS, student learning outcomes development and measurement, needs and satisfaction, and analyses/use of large scale survey data Bring student groups to the assessment center to tell their stories Partner with at least one other colleague or department in another division to engage in assessment activities Help plan and lead the annual fall assessment workshop

Assessment Challenges & Successes Panel Presentation Susan Platt, Executive Director of Assessment Cara Surkin, Residential Academic Coordinator Matt Lewis, Residential College Coordinator and Title IX Investigator John Hamilton, Director, Educational Opportunity Program Erin Booth-Caro, Associate Director, Career Development Center Discussion

Characteristics of Effective Assessments Place students in the center Involve strategic planning and alignment with University mission Can be quick and as effective as more time-consuming activities; (don’t need to assess everything) Are enhanced through teamwork and collaboration Should contain a variety of quantitative and qualitative data sources Are cyclical and use backwards designs Are tied to a taxonomy of student outcomes that are both cognitive and affective

Backward Design What is it that you want students to be able to learn and do as a result of your programs, activities and services? What opportunities will you provide to help students achieve these things? How will you assess the achievement of your program goals? How will you use the results to make improvements?

Assessment Center Activities SPSS series WASC accreditation Data fellows Assessment facilitation Quantitative and qualitative measurements Assessment webinars Table talks with other institutions

Student Learning Outcomes Essential Alignments CAS Frameworks Institutional learning outcomes WASC core competencies Identifying your strongest alignments activity (p. 9) Scaffolding learning outcomes in student and academic affairs Three dimensional pyramid with six levels

Assessment Templates Planning in early fall; try to plan for at least two of these: Student learning outcomes University strategic priorities Participation rates Retention and graduation rates Student needs & satisfaction Progress reporting in late spring Should be brief- highlights only Can contain text, visuals, or both; visuals (charts, graphs, word clouds) are particularly effective Note: planning and progress reporting templates are on the Student Affairs Assessment website.

Student Testimonials Through programs, services, and activities, make it a habit to obtain student testimonials about their experiences One minute memoirs Zines Brief essays Interviews Focus groups Other?

Assessment References Key references for assessing student learning, development, and success Models of best practices at other institutions

Assessment Center LA5-173 Drop by or email us: Adriana.Angel@csulb.edu, Lannibeth.Monjaras@csulb.edu, Susan.Platt@csulb.edu