AC15 Product Training Customer Service Depart. www.tenda.com.cn 2015.9

目录 CONTENTS 1. Product Introduction 2. Key Features 3. Product Application Scenarios 4. Frequently Asked Questions 5. Product Service Support 目录 CONTENTS

What It Does 1、Product Introduction AC15 is an AC1900 Smart Dual-band Gigabit WiFi Router especially designed for your smart home networking life. The transmission rate reaches 1900Mbps for super speed, plus the Beamforming+, built-in high powered amplifiers and external antennas, you can enjoy lag-free gaming and uninterrupted video streaming anytime anywhere.

1、Product Introduction The LEDs on the top of the router to indicate router activity Power 3,2,1 Gigabit LAN Ports Internet 2.4G Wi-Fi 5G Wi-Fi WPS USB3.0 System

1、Product Introduction WPS button Wi-Fi on/off button Reset Gaps for heat dissipation

1、Product Introduction Power on/off button Power DC-in USB3.0 Gigabit WAN Gigabit LANs Quantities of little holes for heat dissipation Notice: There’re also gaps in the bottom for the sake of air convection And get better cooling effect.

1、Product Introduction Rate Model Version Chipset RAM Flash TX Power Max clients Interface Antenna Button Main Features 1200M F1201 V1.0 BCM5358B0+BCM43526 64M 8M 2.4G:50mw 5G:50mw 12 1*10/100M WAN ports 3*10/100M LAN ports 2*5dbi external antennas+2*5dbi internal antennas 1*RESET/WPS 1*WIFI button Easy to install，WISP(Client+ap), 2.4G(300Mbps)5G(867Mbps) FH1201 2.4G:200mw 5G:50mw 15 F1203 4*5dbi PCB Very easy to install，Client+AP，tendawifi.com domain log, 2.4G(300Mbps)5G(867Mbps)、support tenda app FH1203 1750M W1800R BCM4706+BCM4360+BCM4331 256M 16M 2.4G:100mw 5G:70mw 20 1*10/100/1000MWAN ports 3*10/100/1000M LAN ports 1*10/100/1000M IPTV ports 2*USB 2.0 ports 3*5dbi external antennas（knock-down） 1*RESET/WPS Easy to install, 2.4G（450MBps)5G(1300Mbps)，support DLAN server, USB sharing printer、IPTV. 1900M AC15 BCM4708+2*BCM4360 128M 2.4G:200mw 5G:100mw 30 1*USB 3.0port 3*3dbi external antennas 1*POWER ON/OFF 1*WPS 1*WIFI 1*RST 1900M 11AC Very easy to install，2.4G（600MBps)5G(1300Mbps)，USB sharing、DLNA、USB sharing printer、Tenda app、smart power saving, smart LED on/off、wireless intensity adjusting、Range extender（Client+AP）、WPS、VPN, Guest network、IPTV

1. Product Introduction——Key Performance Testing Results LAN to WAN Throughput Uplink（Mbps） Downlink（Mbps） Up/Down（Mbps） AC15 938 946 1310 AC68U 942 943 1289 2.4G to WAN Throughput 360 420 412 365 380 400 5G to WAN Throughput 484 679 643 505 678 650 2.4G to LAN Throughput 433 368 416 430 330 5G to LAN Throughput 671 512 720 520 680

1. Product Introduction——Key Performance Testing Results

2. Key Features WIFI schedule USB sharing DLNA USB printer sharing VPN Tenda Cloud Online upgrade

2. Key Features Model Asus RT-AC68U R7000 TP Archer C9 Tenda AC15 Chipset BCM4708+2*4360 BCM4709+2*4360 CPU 800MHz dual-core 1GHz dual-core Power amplifier 6649E（23dBm）+5023L（21dBm） 2623L（23dBm）+5003L（19dBm） 6649E（23dBm）+85405（21dBm） Transmission rate 1900Mbps: 600Mbps+1.3Gbps 1900Mbps: 600Mpbs+1.3Gbps Features 1.Game boost； 2.TurboQAM boost； 3.USB3.0 4.Easy to setup 1.Game boost 2.Media server 1.Fast speed 2.Beamforming 3.Media server 4.IPv6 1.High coverage 2.Smart power saving 3.Smart wifi schedule 4.USB3.0 sharing

3. Usage scenarios Description Typical American Using Scenarios Application environment Villa or colorful video and music entertainments Environmental requirements: 1. Ensure fast, stable and wide range Wi-Fi signal. 2. More than 15 terminal devices can be connected at the same time, adequate sufficient to satisfy family customers. 3. USB3.0 for personal secure cloud. 4. File sharing server can be accessed at local pc or remote far end by APP. 5. Support DLNA. 6. Support Guest Network. Our customer can listen to the music from media server while mowing the lawn, and this is the first time his wife can access the internet in their yard.

3. Usage scenarios Description Typical Using Scenarios in Taiwan and Hong Kong Application environment: Colorful home entertainments, demanding for high speed and multiple applications. Environmental requirements: 1. USB sharing. 2. DLNA 3. VPN server 4. Gigabit ports.

4. Key Features Description—WIFI schedule

4. Key Features Description—Range extender（Client+AP） 1、Enable “Wireless Repeating”, choose “Universal Repeater” 2、Select “Base Station WiFi”, type in “Base Station WiFi Password”, click “Save” to save all the settings. 3、After rebooting, check if it bridged successfully

4. Key Features Description—Range extender（WISP） 1、Enable “Wireless Repeating”, choose “WISP” 2、Select “Base Station WiFi”, type in “Base Station WiFi Password”, click “Save” to save all the settings. 3、After rebooting, check if it bridged successfully

4. Key Features Description—WiFi signal conditioning 2.4G wireless launch power is up to 200mw, Low is 50mw, Standard is 100mw, and High is 200mw. 5G wireless launch power is up to 100mw, Low is 50mw and High is 100mw.

4. Key Features Description—USB Sharing 1、Setup USB sharing 2、Visit USB sharing by accessing FTP server ftp://192.168.0.1:21

4. Key Features Description—USB sharing 3、 Visit USB sharing by accessing Samba server“\\192.168.0.1” 4、Type [“FTP://”+”Router’s WAN IP”+“:21”] in address bar.

4. Key Features Description—DLNA When DLNA feature is enabled, the router acts as a DLNA server which allows (such as USB storage drive, smart devices, and etc. without DLNA server) to share the media files from each other. Android system clients can install DLNA apps like MoliPlayer and so does IOS.

4. Key Features Description—USB printer sharing 1、Enable printer service feature 2、Download and install USB printer controller 3、Connect to printer 提示： 1、Download the USB printer controller from： http://files.tendacn.com/uploadfile/downloads/uploadfile/201401/AC15/AC15.rar； 2、Choose the detected printer and click [connect] icon, if it appears [connecting manually + your PC’name], the printer is connected successfully. 3、All the computers sharing printer need to install USB printer controller and driver.

4. Key Features Description—VPN 1、Setup PPTP server 2、Setup PPTP/L2TP client

4. Key Features Description—Tenda cloud 1、Scan QR code to download management APP, and register by mobile phone number or E-mail. 2、Install APP，manage the router

4. Key Features Description—Auto maintenance 1、If Auto reboot enabled , the router will auto-reboot to maintain itself during 03:00am~05:00am each day, once traffic drops below 5KB/s； 2、If Auto reboot disabled , the router will stop auto-reboot checking.

5. Frequently Asked Questions 1. Q: Why does my PC show offline frequently when connecting 2.4G signal of AC15 in short range? Wired connection as normal. A: Login the management page of the router, choose Wireless Settings -> Wireless channel and bandwidth -> setup the 2.4G bandwidth to 20M, and choose the optimum channel. 2. Q: Plug in Telecom 10M fiber, wired speed test is quite normal, it is only 4M when I test wireless speed in short range? A: Login the management page of the router, choose Wireless Settings, -> Wireless Channel and Bandwidth, change bandwidth of 2.4G to 40M. 3. Q: What net segment is my IP address in when I use Guest Network? Why can’t I login the management page of the router? A: IP address in 192.168.10.X can be acquired while connecting Guess Network, and you are only allowed to access the internet but can’t login the management page of the router.

5. Frequently Asked Questions 4. Q: Whether AC15 can setup URL filter? A: Login the management page of the router, choose Parental Control -> click an device and enable parental control, ->enable website limit, type the key words of the websites in the Accessible Website blank bar and delimit them with “,”. 5. Q: When enable Remote WEB, how could remote client visit and manage the router at the far end? A: Advanced Setting -> Remote WEB. Type remote public internet IP in the Remote IP Address, when you want to manage this router, type: http://+WAN IP address+:8080 in the address bar of a web browser. 6. Q: How many DDNS domain name service provider that AC15 supports? A: Currently it supports no-ip.com, 3322.org, dyndns.org.

5. Frequently Asked Questions 7. Q: Which is the IPTV port when enabled IPTV function? A: LAN3. 8. Q: I didn’t setup a login password before, what should I type in in the Original password blank bar when I login to the management page -> system settings to setup a login password? A: Leave it blank.

6. Product Service Support —— Distribution Channel Description Model: AC15 Domestic Product Appearance: Overseas Product Appearance:

6. Product Service Support ——Service Preparing 1、Product Materials Preparing ①Finish uploading User Guide, Quick Installation Guide, FAQ, and Upgrade Firmware to official website in English. As for Chinese website, these materials will be uploaded after AC15 coming into market. ②Finish English Original Interface 2、Responsible Person for Product Problem in HQ Wireless for home representative —Zhu Jianhua AC15 testing representative—Hou Yinghui

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