AEO QUALITY COMPLIANCE PROGRAM Authorized Economic Operator Requirements

AEO requires a compliance framework Compliance affects your business Dealing with external and internal rules & requirements AEO requires a compliance framework

FINANCE - HUMAN RESOURCES - SECURITY - IT - LOGISTICS Compliance & Continuous Improvements Increase quality, minimizing risks and operational costs FINANCE - HUMAN RESOURCES - SECURITY - IT - LOGISTICS

Compliance framework Requirements What does it take ? Compliance culture Operational Procedures Training Internal audit program Root cause investigations & corrective & preventive actions Communication Risk | Assessment MONITORING PROGRAM AUDITABLE PROCESS

Corrective and Preventive actions MONITORING PROGRAM Risk assessment Corrective and Preventive actions Investigate Communicate Identify and register

AEO & QUALITY MANAGEMENT Covering all your AEO & Quality needs - AEO Quality Incident Manager - Audit Manager - Document Manager

AEO & QUALITY EVENTS Identify & register AEO quality events

Investigate incident root – cause Investigation, Cause of event, CAPA’s & Evaluation

Monitor activities CAPA’s At user, department or organization level Record level

Request and provide feedback Define communication & print templates User assignment Handling status Attachments Task manager Notes Build in send data module Share data option Printable template Access control Contact overview

Benefit single date entry point REGISTER, MANAGE, MONITOR

ANALYZING & (RISK) ASSESSMENT

HQ Enterprise Monitoring Station Station Station

AUDIT MANAGER Monitoring audits made simple

AUDIT FRAMEWORK REQUIREMENTS 1. Define & plan 2. Register 3. Monitor 4. Control findings & capa’s 5. Asses & reporting AUDITABLE PROCESS

DEFINE AUDIT & PLANNING

REGISTER AUDIT

MONITOR AUDIT STATUS Set your monitor according to your requirements

MANAGE FINDINGS & CAPA’s

Organize files, tasks, communication and notes Upload documents, pictures and more….

MONITOR AUDIT STATUS Easy data export to html, csv or exel

DOCUMENT MANAGER Storage and search of documents made simple

Register & Manage Documents Manage any type of document in at centralized location

EASY OVERVIEW & SEARCH Authorize users or departments for documents

We provide a complete suite of modules Register, follow up, monitor and manage compliance CARGO CLAIMS COMPLAINTS MATERIAL & GSE INCIDENT AUDIT MANAGEMENT INJURIES CARGO DAMAGE QUALITY & AEO EVENTS AND MANY MORE! AIRCRAFT INCIDENTS SERVICE RECOVERY ULD INCIDENTS BUILDING INCIDENTS DATA SHARING Optionally data can be shared between connected business partners.

Sophisticated build in features SET AND/OR MONITOR ORGANIZATION TASKS EMAIL COMMUNICATION TEMPLATES PRINT TEMPLATES SYSTEM NOTIFICATIONS TO USERS ASSIGN FILES TO USERS ROOT- CAUSE AND CAPA MONITORING TOOLS PERFORM DATA ANALYSIS ONE TOOL ONE PLATFORM ONE FLOW

Why use our services? Framework for quality & compliance IATA Cargo Innovation awarded platform Entirely web based 24/7 access Low entrance fees Ease to use Flexible license contracts Build by industry professionals Full support and continuous updates Some of our valued customers

CARGOHUB BV Address/ Beechavenue 54 – 80, 1119 PW Schiphol , The Netherlands E-Mail/ support@cargohub.nl WEB/ www.cargohub.nl