Training Your Staff on Technology: TechSoup Resources With Susan Hope Bard and Becky Wiegand, TechSoup August 23, 2016 Welcome everyone to: Title Thanks so much for joining us today.

Using ReadyTalk Chat to ask questions All lines are muted If you lose your Internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support: 800-843-9166 Before we get started I want to make sure everyone is comfortable using Readytalk, the webinar platform we are using today. You can chat using the box in the lower left side of your screen. At any time let us know if you have any technical issues such as audio problems or being able to view the slides. You may ask questions for our presenters at any time and we will keep track of them. We will keep all lines muted so that you can get a clear recording to refer to later. You will get that full recording, slides, and any links we share today in a followup email from me by tomorrow. If you lose your connection, you can go back to your registration email to reconnect. If you were registered more than an hour ago, the reminder email has the PowerPoint slide deck attached as a link in the right hand column. Keep in mind a lot of today’s webinar will be a live shared demo so that won’t be in the slides, but will be in the recording to view later. If you are hearing an echo, you may be logged in twice, so you will need to close one of the Readytalk windows. If you have any other technical issues, dial into the 800 number. Your audio will play through your computer’s speakers. Hear an echo? You may be logged in twice and will need to close one instance of ReadyTalk.

You Are Being Recorded… You can find upcoming and past webinars on the TechSoup website: www.techsoup.org/community/events-webinars You can also view recorded webinars and videos on our YouTube channel: https://www.youtube.com/TechSoupVideo You will receive an email with this presentation, recording, and links within a few days. Tweet us @TechSoup or using hashtags: #tswebinars

Webinar Program Manager Training and Education Manager Presenters Becky Wiegand Webinar Program Manager TechSoup Susan Hope Bard Training and Education Manager TechSoup

About TechSoup

The Need Is Global – And So Are We 4/11/2018 The Need Is Global – And So Are We TechSoup’s mission is to build a dynamic bridge that enables civil society organizations and social change agents around the world to gain effective access to the resources they need to design and implement solutions for a more equitable planet. TechSoup Global doesn’t just help NGOs overcome barriers to effective use of technology. We also help NGOs overcome language, economic, geographic, cultural, knowledge, and access barriers. We create new ways to access technology, new paths to connect and network, and new means to learn and develop skills — all so that NGOs can operate at their full potential, more effectively deliver their programs and services, and better achieve their missions. Countries Served TechSoup Partner Location NetSquared Local Group Where are you on the map?

4/11/2018 www.TechSoup.Global TechSoup Global doesn’t just help NGOs overcome barriers to effective use of technology. We also help NGOs overcome language, economic, geographic, cultural, knowledge, and access barriers. We create new ways to access technology, new paths to connect and network, and new means to learn and develop skills — all so that NGOs can operate at their full potential, more effectively deliver their programs and services, and better achieve their missions.

4/11/2018 Our Impact Together, we build a stronger, more resilient civil society. 79% of NGOs have improved organizational efficiency with TechSoup Global's resource offering* $5.4B in technology products and grants employed by NGOs for the greater good 35 languages used to provide education and support 100+ corporate and foundation partners connected with the causes and communities they care about 6.2M annual visits to our websites 600,000 newsletter subscribers empowered with actionable knowledge Our work and our impact are worldwide. Additional statistics showcasing TechSoup Global’s impact (data as of September 30, 2014): 14.1 million software and hardware donations to date 2,250 social innovation technologists and civil society activists convened monthly in 41 cities (22 countries) through TechSoup Global’s NetSquared Local groups 66,000 social media followers 79%of NGOs have improved organizational efficiency with TechSoup Global's resource offering* 57% of constituents have gained new skills using technology acquired from TechSoup* * Source = survey conducted among TechSoup members in 2013 *Source: survey conducted among TechSoup members in 2013

Participant Poll Are you primarily looking to: create your own training program for you/your staff take pre-created courses on specific tech skills/products train your community/clients/patrons on technologies just interested to learn what’s available Other (comment in chat)

Types of Training Resources We’ll Highlight New Learning Management System-based (FREE) Course Curricula TechSoup.org Product-Specific Training Course Donations and Discounts Storymakers Lesson Plan on Digital Storytelling Tools to Conduct Your Own Training Program Microsoft Trainings Included with Software Assurance Benefits JourneyEd.com Educational Resources TechSoup for Libraries Cookbooks NetSquared local meetups

New TechSoup Online Course(s)!

https://techsoup.course.tc

https://techsoup.course.tc

Get your certificate here Clicking on Course Home will take you to the welcome page View your TechPoints here

Watch this short video to learn about how to move through the course.

Modules are the main content structure.

Modules have additional content within tabs and subtabs Modules have additional content within tabs and subtabs. Move through the content from top to bottom and left to right. Here you can see the blue tabs and orange subtabs. Click on any topic in the tabs or subtabs to access content .

To view, save, share or print content, click on this button To view, save, share or print content, click on this button. The document will open in a new window.

You can maximize the size of any video by clicking on the full screen button. And you can adjust playback speed, audio, view closed captions and more in the bottom, right-hand bar of the video.

TechSoup.org Training Donations and Discounts So let’s talk about how to get registered so you can start getting technology from TechSoup

www.techsoup.org/training-and-education

Microsoft Free E-Learning with Software Assurance Benefits

Questions?

Learn and Share! Chat in one thing that you learned in today’s webinar or will try to implement. Will you share this information with your colleagues and within your network? Please complete the post-event survey that will pop up once the webinar ends!

Upcoming Webinars and Events 8/24: Can Libraries Count? Getting a Grip on Social Media Numbers 9/8: Get to Know GrantStation 9/13: Building a Powerful Grants Strategy for 2016 – 2017 9/22: TechSoup for Libraries - Maximize Your Technology Services with TechSoup 9/28: Coding Clubs: Youth Programming for Public Libraries Explore our webinar archives for more!

Thank You to Our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. For more information: www.techsoup.org/readytalk Please complete the post-event survey that will pop up once you close this window. 39