MRI Tetra Training System overview and MTP 850s Terminal

TETRA Ireland Full National Coverage GARDA MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU TETRA Ireland Full National Coverage Integrated digital voice and data TETRA communications system 620 Network RF Sites Point out that it is similar to but NOT a mobile phone system 2 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 2

Irish Prison Service MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Coverage 100% coverage in 2000 specified buildings 100% of major lakes 99.3% of roads, railways and canals 98.4% coverage of designated areas 98.2% of offshore waters to 20 km 97.1% on whole land mass Point out that the coverage is exceptionally good with only a few very small areas of no coverage These are areas of very sparse or no population – Mayo, Kerry, etc. 3 Participant Guide 1-1 Participant Guide - Version 1.3 3

Irish Prison Service MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Users Designed for Emergency Services and Government Agencies : Garda Síochána Prison Service Revenue Coast Guard Fire Service Health Service Military MEM MRI Civil Defence RNLI Point out that TETRA was designed with emergency services in mind. Garda are first users to join followed by prisons and other users 4 Participant Guide 1-1 Participant Guide - Version 1.3 4

Irish Prison Service MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Interoperability Enables seamless interoperability between users Point out that joint Talkgroups between service users allows for easy interoperability between Garda, Fire, Ambulance etc without the need to relay messages via dispatchers 5 Participant Guide 1-1 Participant Guide - Version 1.3 5

Irish Prison Service MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Irish Prison Service MTP850 & MTM800e EU Authentication & Encryption Prevents unauthorised users accessing the TETRA system Provides unbroken encrypted path between sender and receiver End-to-End encryption via crypto modules built into terminals (used by Special Teams) Explain authentication. Un-hackable, un-crackable, un-scanable 6 Participant Guide 1-1 Participant Guide - Version 1.3 6

Direct Mode Operation (D.M.O.)‏ GARDA MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Direct Mode Operation (D.M.O.)‏ Direct Mode Explain that DMO is only to be used when there is no RF system coverage. Explain that a user in DMO cannot communicate with a TMO user. 7 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 7

Irish Prison Service MTP850 & MTM800e EU Radio Security If lost or missing radios can be: "Stunned" Temporarily disabled over the air. Easily re-enabled over the air if found. “Killed" Disabled over the air but requires reprogramming if found Explain that the procedures for lost or stolen radios. Explain the difference between a Stun and a Kill. Stun – Temporary disabled over the air. Can be done by a dispatcher or other network user. Can be re-enabled over the air. If the radio is switched off when stunned, it will be stunned the moment it switches on and tries to register to the network. Can be re-enabled over the air. When stunned a radio cannot be switched on and becomes a “paper-weight” Kill – The radio is “killed” in the same way as a stun but cannot be re-enabled over the air. Encryption keys are erased and the radio must be returned for re-programming. Participant Guide 1-1

Module 2 Motorola mtp850 s

Antenna To remove the antenna Switch radio off GARDA MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Antenna To remove the antenna Switch radio off Unscrew the antenna counter clockwise To attach the antenna Ensure radio is off Screw the antenna clockwise into the antenna receptacle on the top of the radio Demonstrate removing antenna. Have delegates remove and replace their antenna 10 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 10

Removing Battery Push the latch on the bottom. JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Removing Battery Push the latch on the bottom. Lift out the bottom of the battery. Remove the battery. Demonstrate procedure, allow delegates to carry out the procedure Page Ref – FUG - 5 11 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 11

Installing Battery Insert the battery top into the compartment. JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Installing Battery Insert the battery top into the compartment. Carefully press the battery bottom downward until it clicks into place. Demonstrate procedure, allow delegates to carry out the procedure Page Ref – FUG - 4 12 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 12

GARDA MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Safety Hold the radio in a vertical position in front of the face with the radio at least 2.5 to 5 centimetres away from the lips. Keeping the radio at a proper distance is important since RF exposures decrease with distance from the antenna. Set specific volume range for ear piece Remind delegates of Audio levels 13 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 13

Middle (20%-50% capacity)‏ Very low (5%-10% capacity)‏ GARDA MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Battery Capacity Information Description Green icon Full (50% - 100% capacity)‏ Yellow icon Middle (20%-50% capacity)‏ Red icon Low (10% - 20% capacity)‏ Empty icon Very low (5%-10% capacity)‏ Low Battery message Less than 5% capacity Have delegates turn on radio and show battery icon Point out that a battery should last between 16 and 18 hours at least for normal usage. Very heavy usage will last at least 8 or 9 hours. 14 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 14

JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Battery Status The Battery Status icons show the charging progress of the battery. Icon is displayed when radio is in the charger, or in an approved vehicle kit. 15 Participant Guide - Version 1.3 Participant Guide – DRAFT 2-1 15

LED Indicator LED Description LED Indicator Solid green In use JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU LED Indicator LED Indicator LED Description Solid green In use Flashing green In service Solid red Out of service Flashing red Connecting to a network at power on Solid orange Transmit Inhibit active – Channel busy in DMO Flashing orange Incoming call No indication Switched off or Covert Mode Page Ref – FUG - 17 16 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 16

Controls & Indicators Antenna Rotary Knob Emergency Key Microphone GARDA MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Controls & Indicators Antenna Rotary Knob Emergency Key Microphone Side Key Accessory Connector PTT Key LED Soft Keys Colour Display Send Key On-Off/End/Home Key Four way navigation key Very briefly show location of all keys. Do not demonstrate function or go into great detail at this time. Speaker (under keypad)‏ Bottom Microphone Speaker control Key (under keypad)‏ 17 Participant Guide - Version 1.3 Participant Guide – DRAFT 2-1 17

Power On/Off Powering On Powering Off JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Power On/Off Powering On Press and hold the On-Off/End/Home key MTP850S performs a self-check and system registration routine. The display shows additional information while the MTP850S is registering on the system. PIN number must be entered Powering Off Press and hold the On-Off/End/Home key. You will hear an audible beep and see the Powering Off message Demonstrate procedure, allow delegates to carry out the procedure Point out that radios will have a PIN allocated of 0000. Point out that after 5 wrong attempts the radio will lock and the user will need to contact the helpdesk for assistance. Page Ref – FUG - 12 18 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 18

menu/context sensitive icon JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Display Normal Mode Display status icon area text display area soft key area menu/context sensitive icon DMO Mode Display For a full list of status icons refer to the Motorola User Guide. Have delegates switch on radio and show display layout. 19 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 19

JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Emergency Power On If pressed when radio is off, the radio will automatically power on in Emergency Mode. No NOT demonstrate procedure. Only tell delegates that this feature is configured.. Page Ref – FUG - 12 20 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 20

MTP850S Operations Module 3 JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU MTP850S Operations Module 3 Participant Guide - Version 1.3 Participant Guide – DRAFT 2-1 21

GARDA MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Group Call Instant communication between you and others in a selected group Participants may join or leave an on-going group call A group is a predefined set of radios enabled to participate in and make a Group Call Control Room Vehicles Discuss group call Point out that most system communication is usually Group Calls Partnering Agencies Rescue Page Ref – FUG - 33 22 Participant Guide - Version 1.3 Participant Guide – DRAFT 2-1 22

JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Talkgroup Selection You can select a Talkgroup in one of the following ways: Rotary knob Navigation key Alphabetical search feature Folder search Numeric keypad entry - Speed Dialing (index)‏ My Groups Demonstrate changing Talkgroups, allow delegates to carry out the procedure Note that My Groups will still be empty at this point and requires user entries NOTE – Remind delegates that it is a LIVE system and they should not enter a Talkgroup unless asked to KEEP delegates in the Talkgroup folders assigned to your classroom Page Ref – FUG - 34 23 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 23

Group Call Operations (TMO)‏ JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Group Call Operations (TMO)‏ Making a Group Call Select required Talkgroup. Press and hold PTT. Wait for Talk Permit Tone and then speak. Release PTT to listen. Demonstrate procedure, allow delegates to carry out the procedure Have all users answer a radio check Point out that after 60 seconds the transmission will be stopped and the user must re-PTT to continue talking. Warning given at 50 seconds. Page Ref – FUG - 38 24 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 24

Emergency Call Operations (TMO)‏ GARDA MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Emergency Call Operations (TMO)‏ To initiate Emergency Mode: Push and hold the Emergency Key until Emergency Mode starts 0.5 seconds Exit Emgy In Use Water Services Optns Exit To exit Emergency Mode: Push and hold the Exit Key until Emergency Mode stops 2.0 seconds Demonstrate the procedures Allow delegates to practice the procedures. Split class into small groups (4 or less) and allow them to practice making emergency calls and cancelling them Page Ref – FUG - 67 25 Participant Guide - Version 1.3 Participant Guide – DRAFT 2-1 25

JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU GARDA MTP850 & MTM800e EU Emergency Calls It is of paramount importance that the Emergency Button Facility is treated with respect Emergency Call feature should be used when the user requires URGENT ASSISTANCE and is unable to call for assistance through normal means NOTE – There is a Hyperlink from the bottom of this slide to the Garda procedure 26 Participant Guide - Version 1.3 Participant Guide – DRAFT 2-1 Participant Guide – DRAFT 2-1 26 26

Message Operations Press Menu key Select Messages Select New Message JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Message Operations Press Menu key Select Messages Select New Message Type message Click OK Select mail recipient from Contact List or enter ISSI number Select Send Demonstrate procedure, allow delegates to carry out the procedure Point out that a text message can be sent to a Talkgroup as well as individuals at a later stage. At the moment only individual texts are available. Page Ref – FUG - 128 27 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 27

Group Call Operations (DMO)‏ GARDA MTP850 & MTM800e EU JACAMAR MTH800 & MTM800 EU Group Call Operations (DMO)‏ Initiate DMO Group Call Change to Direct Mode Operation Select chosen Talkgroup Press and hold the PTT Wait for the talk permit tone and speak Release the PTT button to listen. Demonstrate procedure, allow delegates to carry out the procedure Explain that there are a number of DMO Talkgroups 28 Participant Guide – DRAFT 2-1 Participant Guide - Version 1.3 28

Procedure Words Acknowledge Affirmative (Roger) Cancel E.T.A. E.T.D. JACAMAR MTH800 & MTM800 EU GARDA MTP850 & MTM800e EU Procedure Words Acknowledge Affirmative (Roger) Cancel E.T.A. E.T.D. Go Ahead Negative Not Known Out Over Radio Check Received Repeat Standby From (Optional) Urgent Stand-down 29 Participant Guide - Version 1.3 Participant Guide – DRAFT 2-1 29