Emotional Intelligence By Kwame Badu Emotional Intelligence Test. EQ reflects a person's ability to empathize with others: identify, evaluate, control and express emotions ones own emotions; perceive, and assess others' emotions; use emotions to facilitate thinking, understand emotional meanings. www.kwamebadu.uk

5 Steps 1 2 3 4 5 · The mind–body link · The physiology of emotions & stress 2 · Read emotions in faces and body-language 3 Use a powerful 4 steps process to develop greater emotional self-awareness 4 Bring out your best using emotions-belief-behaviours link 5 5 Steps

Mind-Body You may already be familiar with phrases which describe the mind-body connection in day-to-day life such as something being a “pain in the neck”, making your “blood boil”, having a “gut feeling” or being “heart-broken”. These examples all describe the way that the mind can affect the body

Stress ‘Fight-Flight’ mechanism (Battle or run for your life) Chronic vs. acute stress (recovery time) Our fight-flight response helps us identify and respond to threats. This has helped us over many years. However, when it is switched on over and over again, rather than occasionally, it is less helpful and can even work against our health and well-being

Stress Hormones and their Effects The Immune System 1 Healing 2 Digestion 3

Faces & Body Language Crossed arms and legs signal resistance to your ideas. Real smiles crinkle the eyes. Copying your body language is a good thing Posture tells the story. Eyes that lie.  Raised eyebrows signal discomfort Exaggerated nodding signals anxiety about approval.  A clenched jaw signals stress.

Self Awareness builds Personal Power 4 quadrants one of the most popular EQ assessment tools, the EI Profile, which measures emotional intelligence competencies in four quadrants: self-awareness, self-management, social awareness and relationship management. Self-Awareness—the ability to recognize one’s emotions, internal states, preferences, resources and intuition Self-Management—the ability to manage one’s emotions and impulses, and adapt to changing circumstances  Social Awareness—the ability to sense, understand and react to others’ feelings, needs and concerns while comprehending social networks  Relationship Management—the ability to inspire, influence and develop others while managing conflict.

S.A cont’d “Check in” with yourself. Set aside time during your day to assess your emotional state. Ask yourself a series of questions and answer them honestly. You might ask: What am I feeling? What is the source? How are these feelings manifesting themselves in my body? Am I experiencing tenseness in my shoulders, clenched teeth, feeling worn down, anxiety, fear or euphoria? Label your emotions. Once you determine what and how you feel, if you learn to label these emotions, it can help you identify the source or “trigger” of negative feelings. Some common examples of labels for emotions include anger, fear, surprise and passion. I suggest writing down the labels for your emotions, along with your thoughts on what you think triggered a particular emotion. Once you can identify the source of a feeling and see it on paper, it becomes clearer what you need to do to improve your response to a trigger.  Be in the moment. “Listen” to what your emotions and feelings might be telling you at any given moment. You can learn to use the information you “hear” from within to gain added insight and guidance in working through an issue or problem.

Tips for Increasing “Personal Power” Make a list of your strengths Ask for feedback Move on from failures

Belief Behaviour Link Your beliefs influence your behaviour  For example, if you believe that you’re capable, competent, and deserving of your dream job, you’re probably more likely to notice and seek out opportunities that could help you get there Your beliefs influence other people’s behaviour. Your beliefs can shape your reality not only by influencing your own behaviour, but also by influencing other people’s behaviour  Your beliefs may impact your health. Research on the placebo effect also supports the link between beliefs and health. Remarkably, the mere expectation that a treatment will be effective can sometimes make it so, even if that treatment is just a sugar pill.

The powerful role of thoughts “For there is nothing either good or bad, but thinking makes it so.” Shakespeare We can help you find your succcess Email your goals to info@kwamebadu.uk