University Technology Update St. Cloud State University Technology Update Fiscal Year 2010 Dean Kristi Tornquist Learning Resources & Technology Services

Technology for Teaching and Learning

Electronic Classroom Growth

ITV Classes

ITV/Video Conferencing includes all classes, meetings and training

Course Management System Number of D2L Courses

Course Management System Student Use Comparison

Research/Instruction Tools Course Guides Total Pages Total User Hits

Electronic Database Searches

Changing Nature of Reserves # items added

Interlibrary Loan Electronic Document Delivery

Developed 40 Digitization projects for Minnesota Reflections that brought more than 12,000 objects into this growing database, which now contains more than 53,000 digital objects. Made more than 60 trips across the state to develop digitization projects and encourage support of the Minnesota Digital Library and Minnesota Reflections. Made more than 30 presentations on Minnesota Reflections to students, genealogists and professionals, including in person, over the Web, and by phone.

Miller Center Library Gate Count FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10* * A new gate counter system was installed that replaced the old system.

Miller Center Use Head Counts % Growth in Users by Activity

Technology for Students

General Access Computer Lab Locations

20 On Campus General Access Labs (374 Computers) 7 Miller Center Public Access Labs (279 Computers) 39 Discipline Related Labs (1,038 Computers) ---------------------------------------------------------- 66 Total Labs (1,691 Computers)

Student Study Room Check-outs * One study room (MC 230) had no functional equipment and was used as study space only from October through June.

In Classroom Student Training 81 Technology Instruction sessions for classes; 1,206 students attended 272 Library Instruction sessions; 6,109 students attended

ResNet Connections

Residence Hall OS Change 2009 2010

Technology for Faculty and Staff

College Computer Distribution as of October 2010

# of Workstations in Other Areas as of October 2010

Age of Faculty/Staff Computers as of October 2010

Training Workshops for Faculty, Staff and Students Total of 361 workshops by InforMedia Services Workshop attendance totaled 1,903 Total of 218 workshops by Center for Information Systems Workshop attendance totaled 1,328

Other Information Technology Resources

Servers

Software Licensing Agreements Campus Microsoft Agreement Operating Systems (XP, Vista, Windows 7) Office 2007 (Word, PowerPoint, Excel) Additional Microsoft licensing SharePoint, Project, Visio Symantec Antivirus agreement Renewal of the MnSCU negotiated 3 year agreement (both campus and home use)

Software Licensing Agreements MnSCU negotiates volume pricing Adobe (CS4 applications) Maple (site license with home use rights) ESRI Geographical Information Systems (ArcView) Check Point Endpoint (full disk drive encryption) RightNow (FAQ software) SCSU software SPSS (site license; no student home use) SAS (300 licenses with home use rights) Minitab (campus and home use for faculty and students)

IT Security Incidents

Inbound E-mail/SPAM Comparison

Campus Ethernet Infrastructure 8,693 total campus ports in use

Network Uptime Uptime was 99.9% Down an average of less than one half hour per month Down less than one hour total for the year due to security, virus, or denial of service

SCSU Internet Connection Bandwidth in Megabits/second

Equipment Checkout Number of items circulated

Equipment Checkout Number of items circulated

Growth in # of Wireless Users

Web Traffic by Mobile Devices

HelpDesk Traffic Comparisons

Multimedia/Web Projects

Launched New Website Redesigns Includes: LEAN Projects (Policy & Procedures, Parking Permit) Center for International Studies Campus Recreation Center for Student Organizations and Leadership Development Dislocated Workers Resources

Digital Signage A new signage system was implemented which provides emergency communication. - Education Building - Atwood Memorial Center - Maple Grove - Stewart Hall - Garvey Commons - 5th Ave Welcome Center - Centennial Hall - Kiehle Hall (conference room) - Wick Science - Admin Services - Campus Rec - Res Life TV

Technology Committees Faculty Technology and Pedagogical Resources Committee Teaching Learning Technology Roundtable Student Technology Fee Committee Administrative Computing Advisory Group College Technology Committees

Thank you!