Update on Audio/Video/Room Conferencing Update to SGG September 26, 2016

1 2 3 GOALS FOR THIS DISCUSSION Context and background Rationale for change 2 Audio / Video / Web conferencing 3 University IT

WHAT IS AUDIO/VIDEO/WEB CONFERENCING? Audio / Video / Web Conferencing allows two or more locations to communicate by simultaneous two-way video, audio, and content sharing. Seamless interoperability with room based IP Video systems is a major goal for Stanford now and in the future. Page 3

+32x +51x RATIONALE FOR THE CHANGE Selected as the central video / web conferencing offering in September 2014 Interoperable Video Conference Systems, laptops, mobile devices All You Can Eat Not charged for number of concurrent usage or minutes Cloud Based No onsite infrastructure required Recording Recording capability with unlimited cloud-based storage Usage July 2014 270 meetings per month 24,000 minutes per month June 2016 9,046 meetings per month 1,250,000 minutes per month July 2015 5,856 meetings per month 813,000 minutes per month August 2017 Campus wide BlueJeans contract expires Monthly Meetings +32x Growth Since 2014 Monthly Minutes +51x Video / Web Conferencing allows two or more locations to communicate by simultaneous two-way video, audio, and content sharing Linking conference rooms is a major goal for Stanford now and in the future University IT

CHALLENGES WITH USING Poor client satisfaction Poor resolution when sharing content Ease of use issues Audio issues (No Tier 1 Telco carriers) Reliability issues Lack of maturity by the company and its practices (i.e., change management) University IT

2015 CLIENT SATISFACTION SURVEY Which of the following items factor into your dissatisfaction with BlueJeans? 0% 20% 40% 60% 80% 100% 86% 100% 77% RELIABILITY EASE OF USE FEATURES ALL 64% 67% 62% Faculty Administrative 23% 22% 27% dissatisfied with the service University IT

AUDIO/VIDEO / WEB CONFERENCING OPTIONS SOLUTION SERVICE MATURITY PARTICIPANT CAPACITY ROOM SYSTEM COMPATIBILITY STANFORD USER BASE Launched 2009 Currently experiencing reliability issues Up to 100 Participants Audio – Yes Video – Yes Content Sharing – Yes Current Stanford enterprise offering Launched 1995 Top provider in category Up to 500 Participants Stanford | SMC Stanford | LBRE Stanford Health Care Launched 2013 Consumer video technology recently launched for enterprise Up to 250 Participants Video – Yes Content Sharing – No ** requires on premise infrastructure No current users Start-up provider Up to 200 Participants Video – No Content Sharing – No SU Continuing Studies SU School of Education University IT

INDUSTRY ANALYSIS current industry leader University IT AT&T Citrix Adobe Cisco IBM Fuze West UC Services PGi Microsoft Google Arkadin Blackboard Zoom Vidyo LogMeta LEADERS VISIONARIES NICHE PLAYERS CHALLENGERS COMPLETENESS OF VISION ABILITY TO EXECUTE current industry leader MAGIC QUADRANT FOR WEB CONFERENCING SOURCE: GARTNER (DECEMBER 2015) University IT

AUDIO/VIDEO/WEB CONFERENCING SOLUTION Why Webex was selected: 100+ room video/web conferencing systems across campus could be used without additional infrastructure SMC, SHC, and SCH will cancel existing agreements and move to this campus wide offering Same solution across all three entities Maturity of service Made 500 test licenses available across campus Sign for a 3 Year Contract – re-evaluate solution after Year 2 University IT

QUESTIONS AND DISCUSSION