WORKPLACE AND PROPERTY MANAGEMENT: THE COST OF GETTING IT WRONG Business in Oxford 2016 21 April 2016

WELCOME TO RIDGE & PARTNERS LLP ABOUT US ABOUT US SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WELCOME TO RIDGE & PARTNERS LLP Ridge is an award winning, top 25 multi-discipline consultancy delivering successful property and construction solutions across the UK and around the world. Welcome to our world of fascinating projects, inspirational people and wonderful clients. WHAT IS THE COST? THE SOLUTION

SERVICES – Core disciplines ABOUT US Cost Management Project Management Architecture Building Surveying Building Services Engineering Civil Engineering Structural Engineering Building Services Maintenance Management Property Consultancy Health & Safety Sustainability Legal Support Services Traffic & Transportation Infrastructure Commercial Management Geo-environmental SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

SERVICES – Specialisms ABOUT US BREEAM Capital Allowances Conservation Cost-in-use Studies Energy Studies Facilities Management Fire Insurance Valuations Fund Monitoring Life Cycle Costing Lift Engineering/ M&E Maintenance Low Carbon Consultants Party Wall Surveying PFI Specialist M&E Expertise Sustainability Technical Due Diligence Traffic & Transportation Consultancy Value Engineering SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

SECTORS ABOUT US SERVICES SECTORS WORKPLACE MANAGEMENT EDUCATION PUBLIC SECTOR HEALTHCARE SECTORS WORKPLACE MANAGEMENT HOUSING INFRASTRUCTURE MANUFACTURING & DISTRIBUTION PROPERTY MANAGEMENT PHARMACEUTICALS RETAIL SPORT, LEISURE & HOTELS WHAT IS THE COST? THE SOLUTION COMMERCIAL HERITAGE MOTORSPORT

Where are you most at risk? WORKPLACE MANAGEMENT ABOUT US Key requirements: Health and Safety Environmental HR Where are you most at risk? SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

WORKPLACE MANAGEMENT www.hse.gov.uk

WORKPLACE MANAGEMENT ABOUT US How many days do we lose to injury and work-related ill health in 2014/15? 27.3 Million! On average, each person suffering took around 15 days off work, 19 days for ill health cases and 6.7 for injuries. SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

What can go wrong? WORKPLACE MANAGEMENT ABOUT US SERVICES SECTORS PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

What can go wrong? WORKPLACE MANAGEMENT ABOUT US SERVICES SECTORS PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

The responsible person… Who is it? What are their responsibilities? PROPERTY MANAGEMENT ABOUT US The responsible person… Who is it? What are their responsibilities? Is there a monitoring system in place? What are the risks? SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

What can go wrong? PROPERTY MANAGEMENT ABOUT US SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

What can go wrong? PROPERTY MANAGEMENT ABOUT US SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

Moral obligation to get it right HSE fee for intervention Fines WHAT IS THE COST? ABOUT US Moral obligation to get it right HSE fee for intervention Fines Court costs Grounds for rejection (public works) Reputational damage Business disruption SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

Sentencing council new regime from February 2016 WHAT IS THE COST? ABOUT US A word on fines… Sentencing council new regime from February 2016 Bracketed ranges of fines Based principally on turnover, culpability and consequence Very difficult for judges to impose fines below the brackets Easy for them to apply a multiple to companies with >£50m t/o Encouragement from Court of Appeal to be severe SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

WHAT IS THE COST? Fatality Very high culpability Medium culpability ABOUT US Fatality Very high culpability £2,600,000-£10,000,000 High culpability £1,500,000-£5,250,000 Medium culpability £800,000-£3,250,000 Low culpability £180,000-£700,000 Serious injury £1,000,000-£5,250,000 High culpability £550,000-£2,900,000 Medium culpability £300,000-£1,500,00 Low culpability £35,000-£250,000 Minor injury Very high culpability £500,000-£2,700,000 High culpability £250,000 £1,450,000 £130,000-£750,000 £10,000-£140,000 SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

Robust management systems Regular inspection WHAT IS THE COST? ABOUT US Get it right Proper advice Auditable trail Proactive monitoring Robust management systems Regular inspection SERVICES SECTORS WORKPLACE MANAGEMENT PROPERTY MANAGEMENT WHAT IS THE COST? THE SOLUTION

THANK YOU Any Questions?