Business Excellence Model A model designed to support SME’s in their pursuit towards “Achieving Business Excellence” through the benefits of effective Management System(s) and Employee Development Programme. Click here next slide

BCS Business Development Services Employee Development * Management Systems * Supporting Businesses Achieving Excellence * Achieving Certification Maintaining Certification Customised Service On-line Career Review 1-1 Review Individual Development Plan Organisation Development Plan Training support Coaching Mentoring ISO 9001 QMS AS 9001 QMS Aerospace ISO 14001 EMS ISO 18001 OSHAS Safety Management System (aerospace) Others (on demand) Regular Report Action Plan for Continuous Improvement

Achieving Certification Maintaining Certification Step 1: Introduction to process Step 2: Assessment and Gap Analysis Step 3: Action Plan Step 4: Preparation for Certification Process Step 5: Certification Process Management Systems * Achieving Certification Maintaining Certification ISO 9001: Quality Management ISO 14001: Environment Management AS 9001: QMS (Aerospace) ISO 18001: OSHAS Safety Management System Others...... Initial self-assessment – online Audit schedule Series of independent audits Continuous Improvement action plan. Regular reports to management (integrated with findings from option 4) System awareness training for all employees. Step 1: Introduction to process Step 2: Assessment and Gap Analysis Step 3: Action Plan Step 4: Preparation for Certification Process Step 5: Certification Process

Individual Development Plan On-line Career Review 1-1 Review Individual Development Plan Organisation Development Plan Training support Coaching Mentoring Organisation Development Plan Employee Development * Individual Employee Development *

Action Plan for management to consider and agree to implement Employee Development Review 1. On-line Career Review 2. Access to BCS e-learning website 3. 1-1 Interview with BCS mentor 4. Orgnaisational Development Plan 5. Individual Development Plan 6. Implementation Employee Development Programme Full Staff Review Action Plan for management to consider and agree to implement Ongoing Support in the implementation of a employee development programme Implementation BCS will provide suport and guidance to: Develop and implement customise programmes Access funding support Identify training providers (for areas not covered by BCS) Compnay implementating a cost-effective employee development programme that will enhance the effectiveness of the organisation and provide highly motivated and enthusiastic staff.

BCS Business Development Services Management Systems Employee Development Supporting Businesses Achieving Excellence Regular Report Action Plan for Continuous Improvement

enables their abilities to be used for the organisation's benefit” Contact: joe.spencer@bcsassociates.co.uk “People at all levels are the essence of an organisation and their full involvement enables their abilities to be used for the organisation's benefit” ISO 9000:2008