Consolidating and Cascading the University Strategy April 2012

CURRENT AND NEXT PHASE IN THE PLANNING AND BUDGET CYCLE March May: Consolidating and cascading Implementing the MPLC work June – August: Looking back, looking forward Addressing the gaps in the MPLC document and refocusing the strategy

CONSOLIDATING AND CASCADING ENGAGE THE IMPERATIVES IN THE EXTERNAL OPERATING ENVIRONMENT Objective Targets Performance indicators Responsibility Time Frames Seize opportunities in the DoHET planning and funding arrangements   A position outlining Universities preferences, priorities and goals. A strategy for achieving the goals Position is endorsed by Senate ED Institutional Planning Seize opportunities in the DST planning and funding arrangements  DVC Academic, ED Research Management, ED TTI Seize opportunities in the agendas of other government departments and in the local industrial region

CONSOLIDATING AND CASCADING STRENGTHEN THE ACADEMIC NICHE OF THE UNIVERSITY Objective Targets Performance indicators Responsibility Time Frames Establish a niche within a differentiated post school education system A formal University position Approval by Senate and Council ED Institutional Planning   Establish a niche within the national system of innovation University position or priorities DVC Academic, ED Research Management Consolidate the purpose as a University of Technology A policy for: Well-functioning academic units Institutional priority research themes for national and international competitiveness; and Internationalisation Approval by Senate

THE SCORECARD APPROACH Strategic Theme OBJECTIVE DESCRIPTION METRIC TARGET VAUE RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Financial: What financial benefits do we wish to achieve from this theme? Customer/stakeholder: What should our customers/stakeholders experience from this theme? Process/Technology: What internal process and/or technology changes are needed to support this theme? Staff: How must we develop our people to support this theme?

THE SCORECARD APPROACH Notes Metrics should be measurable Targets and timeframes should be realistic Identify not only responsibilities but also critical success factors or risks Try to work within the available resources

CONSOLIDATING AND CASCADING Scorecard Objectives at Institutional Level THEME: Create an enabling environment for effective strategic management (SO1) OBJECTIVE DESCRIPTION METRIC TARGET VAUE RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Business plans for Faculties and Support Departments Business Plan VC, Deans, EDs Review of Faculty structure (devolution of power) New policy implemented Approval by `Senate Registrar Financial: What financial benefits do we wish to achieve from this theme? A robust planning and budgeting process Process implemented Approval by the Budget Committee ED Finance ED Institutional Planning Customer/stakeholder: What should our customers/stakeholders experience from this theme? Improved service or responsiveness Opinion survey Above 60% satisfaction level Process/Technology: What internal process and/or technology changes are needed to support this theme? Corporate strategy implemented throughout the institution Strategy implemented DVC Governance and Operations Electronic implementation of performance appraisal system System implemented ED IT Staff: How must we develop our people to support this theme? Visible leadership ? Performance management for all staff Implementation of a system HR Staff and student satisfaction Climate survey

CONSOLIDATING AND CASCADING Scorecard Objectives at Institutional Level THEME: Build a PQM and institutional curriculum of excellence (SO2) OBJECTIVE DESCRIPTION METRIC TARGET VALUE RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Ensure relevance and acceptability of existing and new programs Review Report approved by Senate DVC Academic Introduction of a new PQM Policy document Approval by Senate ED Institutional Planning Unit Deans Develop Focus Areas and Technology Orientation Policy document approved by Senate DVC Academic , ED Research Management Develop new Integrated Curriculums for all programs Policy guidelines and revised programs Financial: What financial benefits do we wish to achieve from this theme? Customer/stakeholder: What should our customers/stakeholders experience from this theme? Positive feedback of employers, business and industry Survey Above 60% approval Process/Technology: What internal process and/or technology changes are needed to support this theme? Staff: How must we develop our people to support this theme?

CONSOLIDATING AND CASCADING Scorecard Objectives at Institutional Level THEME: Achieve adequate funding Levels for the University and financial support for its students (SO3) OBJECTIVE DESCRIPTION METRIC RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Optimal PQM and enrolment plan Approval by Senate Institutional Planning Unit Financial: What financial benefits do we wish to achieve from this theme? Customer/stakeholder: What should our customers/stakeholders experience from this theme? Optimal financial support for needy students (NSFAS, etc.) University policy ED Finance Support for students on academic merit (scholarships, etc.) Process/Technology: What internal process and/or technology changes are needed to support this them Staff: How must we develop our people to support this theme?

CONSOLIDATING AND CASCADING Scorecard Objectives at Institutional Level THEME: Improve the corporate image of VUT (SO4) OBJECTIVE DESCRIPTION METRIC TARGET VALUE RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Improved enrolment pattern of high performing students VUT profile on NBTs performance Profile of scores above average Attraction of highly qualified staff % of staff with PhDs 30 % Support from industry on WIL placement Number of placements Financial: What financial benefits do we wish to achieve from this theme? Improved generosity giving to the university Revenue Customer/stakeholder: What should our customers/stakeholders experience from this theme? Institutional information for marketing Information document Corporate Affairs Business Plan for alumni A business plan Media and PR plan A plan is implemented First Alumni Forum The event is held Process/Technology: What internal process and/or technology changes are needed to support this them A communication strategy A strategy Approved by EMC Promote pride and cleanliness Survey on satisfaction level (university community) Above 60% satisfaction level ED Operations and Logistics Branding exercise Feedback Above 6)% satisfaction level Staff: How must we develop our people to support this theme?

CONSOLIDATING AND CASCADING Scorecard Objectives at Institutional Level THEME: Improve student access and success (SO5) OBJECTIVE DESCRIPTION METRIC TARGET LEVELS RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Improved student performance Pass rate Deans Improve student employment rate Student employment survey 60% of graduating cohort Financial: What financial benefits do we wish to achieve from this theme? More students on merit scholarships/bursaries % of students Customer/stakeholder: What should our customers/stakeholders experience from this theme? Improved Orientation Program Improvement plan and its implementation Improved satisfaction levels Satisfaction survey Satisfaction above 60% level Process/Technology: What internal process and/or technology changes are needed to support this them Develop integrated marketing strategy A strategy document Registrar’s Office Faculties Corporate Affairs Introduce student registration process Process is in place   Develop Student Information and Communication system System is in place Introduce student profiling system System is developed ED Institutional Planning Identification of Students and Programs at Risk System developed Regular reporting Course Performance Report Staff: How must we develop our people to support this theme? Capacity development in the use of teaching technologies Student evaluation

CONSOLIDATING AND CASCADING Scorecard Objectives at Institutional Level THEME: Optimise teaching and learning (SO6) OBJECTIVE DESCRIPTION METRIC TARGET LEVELS RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Restructured Faculties Policy document Approval by Senate DVC Academic and Research Faculties Improved student performance Pass rate Deans Financial: What financial benefits do we wish to achieve from this theme? Customer/stakeholder: What should our customers/stakeholders experience from this theme? High levels of student satisfaction Course evaluation Satisfaction levels above 60% Process/Technology: What internal process and/or technology changes are needed to support this them Effective integration of student learning needs in Learning Development An implemented plan or system Academic Support and Development Senate Learner Support Committee System to proactively identify poor performing students Reports to Faculties Quarterly ED Institutional Planning Enhance QA systems for Teaching and Learning QA Improvement Plan Implement the Academic Workload Model Policy document approved by Senate Establish CAD to facilitate Academic Development, Learning and Learner Support Implemented system Improvement plan for WIL Implementation of plan Staff: How must we develop our people to support this theme? Staff Capacity Development Implementation of interventions

CONSOLIDATING AND CASCADING Scorecard Objectives at Institutional Level THEME: Enhance research output, innovation and commercialisation (SO7) OBJECTIVE DESCRIPTION METRIC TARGET LEVELS RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Research outputs publications DVC Academic, Deans, ED Research Management Technology transfer Partnerships with industry ED TTI Commercialization Patents Financial: What financial benefits do we wish to achieve from this theme? Grants and contracts Revenue Customer/stakeholder: What should our customers/stakeholders experience from this theme? Providing solutions for industry consultations Process/Technology: What internal process and/or technology changes are needed to support this them Enhance structure and capacity of TTI Improvement Plan TTI Grow commercialisation Strategy document Research Management Institutionalise Research Focus Areas Policy document approved by Senate Establish EDU Business Plan DVC Academic and Research Staff: How must we develop our people to support this theme? Grow research capacity of staff (including research support) Implemented strategy ED Research Management

CONSOLIDATING AND CASCADING Scorecard Objectives at Institutional Level THEME: Ensure effective management of Human Resources (SO8) OBJECTIVE DESCRIPTION METRIC TARGET LEVELS RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Recruitment of suitably qualified staff Recruitment strategy implemented Deans, HR Retention of staff Retention strategy implemented Financial: What financial benefits do we wish to achieve from this theme? Customer/stakeholder: What should our customers/stakeholders experience from this theme? Process/Technology: What internal process and/or technology changes are needed to support this them Review of incentive programme Improvement plan approved by HR Committee HR   Review of recruitment and retention strategy Review of VUT remuneration model IT-enabled Performance Management system System approved as policy University wide skills audit Review report produced Staff: How must we develop our people to support this theme?

CONSOLIDATING AND CASCADING Scorecard Objectives at Institutional Level THEME: Improve institutional effectiveness (SO9) OBJECTIVE DESCRIPTION METRIC TARGET LEVELS RESPONSIBILITY TIMEFRAMES Well-functioning academic units: How will this theme contribute towards establishing well-functioning academic units? Improved student performance Throughput rate DVC Academic Improved Research performance publications Improved innovation and technology transfer University-industry partnerships Improved community engagement Community based projects Financial: What financial benefits do we wish to achieve from this theme? Increase 3rd stream income Revenue Customer/stakeholder: What should our customers/stakeholders experience from this theme? Satisfied “customers” (students, professions, business, industry, policy makers) External evaluations and audits Satisfactory to good ratings QA Office Process/Technology: What internal process and/or technology changes are needed to support this them A resource allocation strategy or model A strategy/model exists and is implemented DVC Planning and Resources VUT Size and Shape is revisited A policy document adopted by Senate and Council ED Institutional Planning Unit Re-engineered registration process A n improvement plan and its implementation Registrar’s Office Enhanced business processes A Review Report and its implementation ? Integrated and standardised IT systems ED IT Change management processes to change University culture Implementation of interventions Transformation Office Staff: How must we develop our people to support this theme?