4/14/2018 12:03 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Bot Framework Overview //Build/ May 2017 Chris Mullins cmullins@Microsoft.com Senior Director, Microsoft Bot Framework AI & Research Vishwac Sena Kannan vkannan@microsoft.com Senior Program Manager Analog Devices Henrik Frystyk Nielsen henrikn@Microsoft.com Principal Architect, Microsoft Bot Framework AI & Research

Explosive Growth 10,000,000+ Messages / day 1,000,000+ Unique users / day 100,000+ Developers 10,000+ Active bots 1,000+ Companies 100+ New features today

Why a Bot? TYPE TALK TAP Bot Builder Platform Services Cortana Facebook Messenger Platform Services Skype Bing Intelligent Tools

Demo Bots running in Bing Search results 4/14/2018 12:03 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Conversational and Business Logic What is a Bot? Platform Platform Services HTTP REST Endpoint AI Intelligent Tools { Your Code } SDK Bot Builder SDK REST Endpoint Direct Line Protocol Conversational and Business Logic Canvas Aware Context Sensitive

What is the Bot Framework? Tools for building REST Web Sites Services to enrich Mechanisms for receive events Data to debug and analyze Customer’s Business Logic & Data Bot Connector C# Why? Implements standard protocols Modeling conversations is hard. Tools help! UI across multiple canvases is hard. Cards rock! Language Understanding is hard Common and well understood patterns BOT BUILDER 3rd Party Bot Controls Skype Bing LUIS Query over database via Azure Search Form Filling QnA Web Chat Goals Start Simple. Add Complexity. No dead-ends. Bot adapts to the user, based on context Composable and intelligent controls to manage complexity Skype for Business Cortana Direct Line

Improvements Everywhere! Highlights Improvements Everywhere! SDK Updates Speech Support Improved Dialog Tools Debugging Improvements Channel Inspector Improved Tooling Bot Builder New Channels Cortana Bing Skype for Business Adaptive Cards Speech Support Payments Platform Analytics Bot Controls Speech Support Intelligence

New Channels One Bot Multiple canvases

New Channels One Bot Multiple canvases Custom Skills Memory / Profile Speech Business Bots Bot Directory Bots in Bing Search LOB Bots IT Managed Integrated Auth

Demo Adaptive Cards One Card. Multiple canvases.

Adaptive Cards Open framework Multiple canvases Notification Microsoft Teams Skype Android iOS

Payments Learn More on Microsoft Seller Center! Stripe is currently supported Visit Microsoft Seller Center Obtain MerchantID Start building Works across most major platforms Fast and simple payment experience Bring commerce capabilities to your Bot Learn More on Microsoft Seller Center! Read the integration guide for the Bot Framework.

Speech SPEECH IN PROTOCOLS SPEECH IN SDKS SPEECH IN LUIS Deep Integration Across the Bot Framework SPEECH IN PROTOCOLS SPEECH IN SDKS SPEECH IN LUIS DirectLine Support WebChat Control Cortana SSML Speech Friendly Prompts Conversation Management Modeled Conversations Common Model (Cortana, Bing Speech, Custom Speech Recognition)

LUIS Top Requested Features More New Features Language Understanding Top Requested Features More New Features Production Staging and Versioning More Languages (Dutch, Korean, dialects) Increased Intent and Entity Limits 25 Customizable Prebuilt Domains Lists Improved Recognizers(*) Semantic Dictionaries Spell Checking (*) Recognizers are open-sourced.

LUIS Pre-Built Domains Examples of Pre-Built Domains Language Understanding Pre-Built Domains Examples of Pre-Built Domains Predefined packages Bootstrap model creation Customizable! Sports Weather Stock Contacts Calendar Restaurants Entertainment Fitness Home Automation Music Translation Movie Tickets

Bot Analytics

Demo Semantic Dictionaries

Azure Bot Service v.Next Holistic Bot Building “One Stop Shop for building Bots” Highlights Fully Azure Integrated Conversational vs Business Logic Richly Tooled Design. Code. Deploy. Manage. Analyze. Data stays in a user’s subscription Improved Perf via colocation Bot + Functions + LUIS Runtime SDK Unification Componentization and Reuse

Demo Azure Bot Service v.Next bot in action 4/14/2018 12:03 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Ecosystem Integrations Bot Framework Roadmap 2017 Bot Builder Bot Controls++ SDK V.Next Localization Speech Support Ecosystem Integrations (Flow, PowerApps, ++) GA Bot Brain Analytics++ Protocols & Services & Channels Bot Federation Compliance GA Adaptive Cards Regions++, Channels++ May Aug Nov Bot Intelligence Regions++, Languages++, Domains++ ML Dialogs Prebuilt Domains Multi-Developer Faster Training Speech Services++ Pattern Support GA Azure Bot Service v2 Private Preview Public Preview GA

Call to action Build bots - https://dev.botframework.com/ 4/14/2018 12:03 PM Call to action Build bots - https://dev.botframework.com/ Consent to receive email comms for Bot Framework Docs - https://docs.microsoft.com/en-us/bot-framework/ Github - https://github.com/Microsoft/BotBuilder Re-visit Build session recordings on Channel 9. Continue your education at Microsoft Virtual Academy online. #MSBuild © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Contact: Chris Mullins (cmullins@microsoft.com) Questions? Contact: Chris Mullins (cmullins@microsoft.com)

4/14/2018 12:03 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.