Wrap up of CA02 TC Meeting/Training November 2016 2016 CA02 State TC Meeting

Where Can I Find the Information Login to AARP Tax-Aide Volunteer site, then navigate to OneSupport Help Center (OSHC): https://login.aarp.org/online- community/saml/login.action? Some Areas to explore in OSHC TCS Documents TCS Bulletins & Tasks Documents Technology Communication SMT Roundup & TCS Webinars Tax Software Search for the Specific Topic CA02 Tech Reference Document – “TC Reference Manual” in http://www.aarpca2.org/forums/documents (Bob Francis for putting this invaluable document together!)

Where Can I Find TSO Information TSO Practice Lab: https://vita.taxslayerpro.com/IRSTraining TSO Training Manual: http://www.aarpca2.org/taxslayer-training-manual Webinar and recorded training for “Login into TSO” and “Configuring TSO Online” login to TSO practice Lab, “Section 1: Getting started with TaxSlayer Pro Online” “Section 2: Configuring TaxSlayer Pro Online” After you start the Adobe Flash Player, enter your user information. You will see “attachments” tab on the left frame/window. You can download the PDF or PowerPoint slides of the topic

GraceWorks GraceWorkz: non-IRS owned printers and computers repair Send email request to AARPSERVICE@GRACEWORKZ.COM Include the following information: Custodian Name: Address:   Phone Number:  Computer / Printer Model:  Computer / Printer Serial Number: Asset Tag:  State: CA2  TCS: Edison Paw   Computer / Printer Problem Description:

GraceWorks Expendable Supplies (Consumables Program) contact: Edison Paw: esplcp1209@gmail.com Eric Lutz: elutz7@gmail.com

Public Wi-Fi Network Policy Change Public Wifi can only be used to obtain access to the Internet using a Wisp router, Network Extender or PC. Wireless internet communications for computers using tax software is permitted under specific conditions and requirements (i.e. Computer used as IAC) All printers connected to the network used in printing client tax documents MUST be behind the router (private wired/wireless LAN)

Public Wifi Alternatives Wisp Router A wireless router that can attach to a wifi network, or a wired connection to obtain internet access. Recommended model and instructions on One Support Net Extender A precursor to the Wisp Router. Implements the same function PC system Create a Windows Hosted network (Win 7) or Mobile Hotspot (Win 10) and share the internet connection Instructions on OneSupport No Additional Verizon HotSpots are required or needed 2016 Regional Training

Library/Building Public Wifi Prohibited Internet Personal Systems Tax-Aide Printer Library/Building Public Wifi Tax-Aide Laptops Public Library Systems 2016 Regional Training

Allowed/Encouraged Internet Personal Systems Library/Building Public Wifi Wisp Router, Extender, PC Public Library Systems Tax-Aide Laptops 2016 Regional Training

Printer Server or Wireless Network Printers National Recommendation (Not Required): All USB printers should be connected to a Print Server (and not share a printer from a computer) Print Server price (Monoprice is approximately $25) Wireless Network Printer (HP 1109W) is approximately $79 Any future USB printer replacements, make sure to consider Wireless Network Printers