Barriers to Communication

Barriers to Communication Why you can’t deliver the message…

Four Types of Barriers External

External Barriers Begin outside the listener somewhere in the environment.

External Barriers True Noise Any sound that distracts from the message

External Barriers True Noise Sensory Stimuli Messages received by other senses

External Barriers True Noise Sensory Stimuli Overload Overwhelming amounts of stimuli

Four Types of Barriers External Listener (Internal)

Listener (Internal) Barriers Begin inside the listener

Listener (Internal) Barriers Boredom (Daydreaming) Lag time between volume and processing

Listener (Internal) Barriers Boredom (Daydreaming) Laziness (Common Trap) Tune out info because it is common

Listener (Internal) Barriers Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Planning what you will say next

Listener (Internal) Barriers Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Opinionatedness Hear only what you want to hear

Listener (Internal) Barriers Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Opinionatedness Prejudice Minds are closed to ideas expressed

Listener (Internal) Barriers Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Opinionatedness Prejudice Lack of Interest No sense of connection with message

Listener (Internal) Barriers Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Opinionatedness Prejudice Lack of Interest Listening to Easy Messages Avoid trying to take in difficult or new information

Listener (Internal) Barriers Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Opinionatedness Prejudice Lack of Interest Listening to Easy Message Physical Challenges Anything from the inside that distracts- think cold, sick, hungry

Four Types of Barriers External Listener (Internal) Speaker

Speaker Barriers Distractions come from the sender

Speaker Barriers Appearance Overall looks- including age, sex, color

Speaker Barriers Appearance Mannerisms Behavior during delivery

Speaker Barriers Appearance Mannerisms Power Intensity and strength mask the message

Speaker Barriers Appearance Mannerisms Power Credibility Give too much credit based on title

Speaker Barriers Appearance Mannerisms Power Credibility Message The unbelievable and unexpected

Speaker Barriers Appearance Mannerisms Power Credibility Message Vocal Quality The tonal notes are distracting

Four Types of Barriers External Listener (Internal) Speaker Cultural

Cultural Barriers Distractions based on race

Cultural Barriers Prejudice Speaking Style Source Credibility Nonverbals Accents

Four Types of Barriers External Listener (Internal) Speaker Cultural

Barriers to Communication Why you can’t deliver the message…