Workplaces that Work: Digital Buildings John McConnell Senior Manager Digital Business Transformation, EMEAR 10 November 2016
Defining Success You can’t improve what you don’t measure
Monitor / Analyse Workforce Patterns Monitor / Analyse Physical Assets Improved Speed of Change Improved Occupancy / Optimised Space Improved Employee Engagement Improved Productivity / Performance Improved Energy Consumption / Efficiency Improved Talent Acquisition / Retention Monitor / Analyse Digital Assets
There’s never been a better time....
71,883 People 59% collaborate with people in different time zones work for home at least once a week classified mobile workers work in a fully remote manner work in a different location than their manager 48% 79% 50% 9%
22.97 Million Sq Ft
Drivers of Change Changing of the Guard Under-utilising Assets Changing Nature of Work Evolving Social Contracts War for Talent
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Redefine User Experience Custom User Experience Light Intensity and Color Room Temperature Preset Phone & Video Profile Temperature Color Blue 68° 74° Intensity High Adapt Environment to Personal Preferences
Save Energy, Lower Costs Harvest Daylight Granular, Fixture-level Visibility and Control Centrally Manage Lights Via the Network >50% More Energy Saving Over Traditional Methods Over 50% Energy savings Save Energy, Lower Costs
Enable Workplace Analytics Occupancy and Utilisation Reallocate Space Analyse Workforce Patterns Workspace Occupancy and Utilisation Insight
Experience Journey Mapping K J L
K K Tomorrow Today Stages: Feeling Actions Emotional Journey: Very Positive Positive Neutral Excellent Very Negative Unacceptable Negative Emotional Journey: Tomorrow Today
Project Workplace – Space Blueprints www.cisco.com/go/projectworkplace
Top 3 Business Challenges: Top 3 Business Goals & KPI’s: Transformation Story BUSINESS VALUE INNOVATION Current State Future State Moments of Truth Top 3 Business Challenges: Difficult to Attract & Retain the Best Talent Real Estate portfolio is massively underutilised (Avg 50% Utilisation) 70% of the workforce is disengaged today Top 3 Business Goals & KPI’s: The Workplace is a Competitive Differentiator Reduction in RE Costs & Higher Utilisation improve Bus. Performance Higher Employee Engagement and Productivity, Lower Attrition Moments of Truth Moments of Truth Before After
RE IT HR
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