Increase Retention and Improve Service with SAGE Danger Will Robinson! Increase Retention and Improve Service with SAGE

SAGE: Early Alert System Increase Retention and Improve Service with SAGE

What is SAGE SAGE is an additional module that can be added to any Trac 4 Installation Allows the creation of Student based Referrals by Faculty or Staff

What is typically required to use SAGE? Trac 4 Installation Student and Course Import (Including Faculty Info) Email Faculty access to Trac (Via LDAP or other) A Plan

Tutoring Example Faculty creates SAGE Referral Email to Student and Center Outreach to student Student arrives for Tutoring Referral completed and email to Faculty

Reasons and Recommendations

Basic Features of SAGE Custom Referral content You create Reasons, Recommendations and Custom Referral Questions. Custom email options Custom emails can be created based on the Student or content of the Referral

Custom Text in your Contact Emails Student Full Name -------------------------------------------#name# Student First Name ------------------------------------------#first# Student Last Name ------------------------------------------#last# Student ID -------------------------------------------------------#studentID# Student Street -----------------------------------------------#Street# Student Street -----------------------------------------------#Address# Student City ------------------------------------------------#City# Student State ---------------------------------------------#State# Student Zip ------------------------------------------------#Zip# Student Street, City, State, Zip ------------------------#fullAddress# Student Email -----------------------------------------------#studentEmail# Student Home Phone -------------------------------------------#phone# Student Work Phone -------------------------------------------#phone2# Student Birthdate -------------------------------------------#birthdate# Student Ethnicity -------------------------------------------#ethnicity# Student Major -----------------------------------------------#major# Student Grad_Und -----------------------------------------#gradund# Student College ---------------------------------------------#college# Student Class -----------------------------------------------#class# Student GPA ------------------------------------------------#GPA# Student Accumulated Hours -------------------------#TotalHours# Student Special Status ---------------------------------#status# Student ReferredBy --------------------------------------#referredby# Student HS Name ----------------------------------------#HSName# Student Degree Goal ------------------------------------#degree# Student Custom Field1 -------------------------------------------#Field1# Student Custom Field2 ------------------------------------------- #Field2# Student Custom Field3 ------------------------------------------- #Field3# Student Custom Field4 ------------------------------------------- #Field4# Student Custom Field5 ------------------------------------------- #Field5# Student Custom Field6 ------------------------------------------- #Field6# Student Custom Field7 ------------------------------------------- #Field7# Student Custom Field8 ------------------------------------------- #Field8# Student Custom Field9 ------------------------------------------- #Field9# Consultant Full Name ------------------------------------------- #advisor# Consultant Full Name ------------------------------------------- #counselor# Consultant Full Name ------------------------------------------- #Staff# Consultant First Name ------------------------------------------- #afirst# Consultant Last Name ------------------------------------------- #alast# Consultant First Name ------------------------------------------- #tfirst# Consultant Last Name ------------------------------------------- #tlast# Consultant Alternate Name -------------------------------------- #AltName# Consultant Email ------------------------------------------- #tutoremail# Consultant Email ------------------------------------------- #advisoremail# Consultant Email ------------------------------------------- #staffemail# Consultant Phone ------------------------------------------- #tutorPhone# Consultant Phone ------------------------------------------- #advisorPhone# Consultant Phone ------------------------------------------- #staffPhone# Consultant CellPhone -------------------------------------- #tutorPhone2# Consultant CellPhone -------------------------------------- #tutorCellPhone# Consultant CellPhone -------------------------------------- #advisorCellPhone# Consultant CellPhone -------------------------------------- #staffCellPhone# Consultant WorkPhone ------------------------------------ #tutorWorkPhone# Consultant WorkPhone ------------------------------------ #advisorWorkPhone# Consultant Pager ------------------------------------------- #tutorPager# Consultant Pager ------------------------------------------- #advisorPager# Consultant Pager ------------------------------------------- #staffPager# Consultant Location ------------------------------------------- #tLocation# Consultant Location ------------------------------------------- #aLocation# Consultant Location ------------------------------------------- #sLocation# Consultant Notes2 ------------------------------------------- #tutorNotes# Consultant Notes2 ------------------------------------------- #advisorNotes#

Data In and Data Out Focus Path 9:00am Communication and Retention with SAGE 10:00am Power Search, Lists, & Watch Lists 11:00am Handling Sections and Reasons With Ease 1:00pm Consultant Mgmt, Access, & View in Trac 2:00pm Appointment Scheduling

Data In and Data Out Focus Path 8:40am All You Need to Know About Creating Visits 12:30pm We can Report on That: Reporting Options 1:30pm Survey Says…

Specific Populations and Demographics Focus Path 9:00am Communication and Retention with SAGE Navigate Your Trac System like a Pro 10:00am Power Search, Lists, & Watch Lists 2:00pm Student Access and View in Trac

Specific Populations and Demographics Focus Path 9:40am Q2 Tables Communicating With Busy Students through Emails and Text Messages 12:30pm We can Report on That: Reporting Options 1:30pm Survey Says…

Communication and Retention with SAGE Focus Path 9:00am Communication and Retention with SAGE 10:00am Power Search, Lists, & Watch Lists 1:00pm Consultant Mgmt, Access, & View in Trac

Communication and Retention with SAGE Focus Path 9:40am Communicating With Busy Students through Emails and Text Messages 12:30pm We can Report on That: Reporting Options