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Wire One is THE global videoconferencing solutions provider Who we are Wire One is THE global videoconferencing solutions provider We ensure that videoconferencing: is easy to use is reliable delivers superior value Wire One is “the” Video Conferencing solutions provider. We make a traditionally difficult service easier for the organization to provide on a more cost-effective basis. Wire One is the one partner that can work with you throughout the lifecycle of your video platform to ensure that your users have the tools and training to have successful conferences Your equipment is available and works when users try to conduct conferences and You get superior value from your investment We do this using a unique methodology and infrastructure (Engage/Onward) that is used by both large and small companies as well as some of the world’s largest telcos to deliver reliable, cost effective video conferencing.

How we do it Design & Provision Conference Services Management Learn more . . . We do this using a unique methodology and infrastructure that is used by both large and small companies as well as some of the world’s largest telcos to deliver reliable, cost effective video conferencing. What makes Wire One more unique is that we don’t sell hardware and move on to the next customer. This in essence is the problem with Videoconferencing. Wire One has brings the other pieces of the pie that make video a successful tool. We call this our solution lifecycle and these are the key phases that we address Learn more . . . Management Learn more . . .

Hardware / network selection Design & Provision Consulting services Hardware / network selection Education Typically this is a dump and run phase. Wire One takes a more consultative approach Installation Back to main diagram Learn more . . .

Proactive device monitoring Remote administration Management Proactive device monitoring Remote administration Break / fix Help desk Capacity planning overflow disaster recovery Back to main diagram Learn more . . .

Conference Services Streaming Scheduling services Audio conferencing Recording services Video call launch Web conferencing Room scheduling Back to main diagram Learn more . . .

Management Anytime, anywhere support for videoconferencing Choose an award-winning maintenance program Take a proactive approach One Care Plus Get top on-site service One Care On-site Select basic remote support One Care Remote Plus additional services Rely on us to manage your infrastructure Device Management Supplement your day-to-day staff Strategic Staffing Back to main diagram

Why Wire One? Largest producer of true end-to-end videoconferencing solutions 20 years industry experience Over 350 employees Over 25,000 endpoint users Solid financial backing for future expansion Annual revenue of $120M 24x7x365 world-wide Help Desk supported by largest certified technical staff in the industry Global Network Operation Centers in Atlanta, Philadelphia, Denver, London and 37 field offices throughout the USA Unique conferencing management platform-Onward Gores has invested in this company because they think this is a growing industry. Companies like BT and ATT use us to provide their conferencing services

Mission To be the recognized leader in videoconferencing by providing our customers integrated services and solutions that are easy to use and deliver superior value. A mission statement is our company-wide goal. We want to be the …….. Easy to use and superior value are key differentiators for us. Video is still hard to use in many instances. Our solutions are geared toward making video easier to use and more reliable. Things like our engageSuite tool set and One Care Plus service offer all improve the customers video experience and are designed to drive usage in your organization. Our management and monitoring services like REM and Remote Bridge Management are designed to drive down the cost of video for our customers (like John Hancock and Pfizer) while improving availability and quality of their investment.