Recruiting Future Public Sector Leaders Mercuri Urval: Expertise, Experience and Challenges It’s all about people!

Why Is Public Sector Sexy for your Future Managers The Key Issue: Why Is Public Sector Sexy for your Future Managers Because Public Sector is about all of us – me and you – around the globe

Who we are Founded in Sweden in 1967 we are pioneers in understanding the relationship between people and organisational success Independent. Organically-grown. More than 700 consultants worldwide, across 75 offices in 21 countries on 4 continents Our people are organisational orientated, hands-on, focused and backed up by best-in-class intellectual property Each year, we improve the performance of over 3,000 clients through improving the capability of their people We have a consistent global approach. We believe We can improve your results by focusing on your business needs and people capability The right people make great things happen. Christian Kofoed-Enevoldsen, Sebastian Volkers, Susanne Bentkjaer

Mercuri Urval’s Global Reach

Major International Clients

Our Management Model The individual profile – Knowledge, skills, experience and attributes (personality, motivation and skills) - has a decisive influence on the level and direction of the actual behaviour A employee’s development in behavioural terms is directly related to the development of insight in his/her individual profile Employees develop their real impact faster by insight than by “trial and error”. Because getting the right blend of people performing at their best is not easy, we have found that carefully and efficiently considering each of these questions is valuable What skills and knowledge do you need today and in the future? What capabilities do you already employ, and what is their potential? How can your people develop, and how much? Which people are you able to attract, and how? What is the best way of deploying and utilising people through change? By successfully addressing these questions over the years we have helped our clients perform. The right person in the right job, at the right time always delivers, and with targeted development and effective deployment, they will achieve even more. We can help to secure that your decisions concerning investments in people will be the best ones possible. And of course getting this right will improve your results. “ We are pioneers in predicting the impact people will have on results 6

Our Services to our Public Sector Clients Executive Recruitment and Search Management Assessment (as an input to selection) Management Development Planning Management Coaching Management Team Coaching Talent Coaching Management Appraisal/360 Feedback Team Management Strategic HR (result based) Management Audit (Stakeholder or Capability Analysis)

Public Sector Areas Geographical Level Professional Areas National government (ministries) Infrastructure/Transport Finance/Tax National agencies (highly specialised professional bodies) Education & Research Healthcare Regional government and agencies Social Affairs and Housing Local municipalities and institutions Security (defence, police) Culture International organisations NGO´s

Mercuri Urval Your Recruiment Challenges

Public Sector Characteristics Not for profit organisations (expenditure goals) Political governance structure Management as a key challenge Rules and regulations (transparency) Professional ”no mistakes allowed” culture (accountability) Stakeholder complexity Organisational stability Organisational change (New Public Management+) Detailed, regulated HR processes Complex (and slow) decision making processes Regulation (tender procedures, non-discrimination) National particularities, traditions and administrative cultures

We Understand That: An efficient Public Sector is a vital part of the development of modern, well functioning societies. Managers in public sector organisations – whether working on a local, national or international level - often deal with highly sophisticated or specialised tasks with great substantial influence on us all. This requires a delicate combination of excellent cognitive skills coupled with good personal empathy and integrity. The Public Sector is challenged by the rapid changes that sweep modern society, demanding a clear and engaging personal leadership style in order to make staff follow. Public Sector managers must be accountable to a large and diverse group of stakeholders and therefore must be able to focus their management efforts on effectiveness (quality of output, efficiency and productivity) in delivering results within their organisations’ core area of public service.

We Believe The Public Sector needs clever heads to manage and navigate up against the politically defined values and goals. You need to acknowledge and understand the special organisational framework that public management is developed within and how the decision making processes on capability building and staff management take place. The Public Sector key resource is its people and their ability to interact with each other and the public. You should make use of consultancy services that are build on genuine, technical expertise in understanding people and management and we have strong analytical capability, insight and public sector knowledge that enables us to tailor-make our service to the specific needs and challenges of Public Sector Institutions. That:

Public Sector Talent Challenges What’s in it for me Talents looks for personal benefits Talents is loyal towards own goals Talents thrives for having influence and impact Talents wants to have a broad outreach Talents wants to have personal feedback And Public Sector is slow moving business

Public Sector Opportunities Having a unique position needs to be told and understood Send out focussed, individualised messages to attract talents Create and nursure talent pipelines Define a clear and transparent carreer pipeline Develop attractive management understanding Develop dynamic, organisational teamfocus Invest in people deployment Open up and seek advice

Selected Public Sector References Within the Last 5 Years Ministries of State, Finance, Justice, Tax, Transport, Environment, Agriculture, Foreign Affairs etc. in the Nordic countries – Executive Search and Selection Cities of Copenhagen, Stockholm, Oslo etc. – Search, Recruitment and Selection Regions of Sweden, Denmark etc. – Stakeholder Analyses and Recruitment National Police Force – Management Audit European Commission – Senior Management Assessment European Central Bank – Management Feedback European Agencies for Space, Energy, Patents, Environment, Chemistry – Assessment Centres UNICEF – Talent Coaching WHO – Management Assessment, Management Coaching, Executive Search