2017 FFM Certification Refresher Course Midwest Insurance Brokerage Service Inc.

2017 FFM Certification Refresher Course Agents who wish to sell new 2017 effective date plans or continue to receive commissions for on-exchange renewals, must complete this certification annually. 2017 FFM Certification is now open and can be accessed through the agent’s login to the CMS Portal at https://portal.cms.gov . Chrome or Firefox is the recommended browser. How presentation will benefit audience: Adult learners are more interested in a subject if they know how or why it is important to them. Presenter’s level of expertise in the subject: Briefly state your credentials in this area, or explain why participants should listen to you.

Click on “Login to CMS Secure Portal” Lesson descriptions should be brief. For assistance logging in, call 855-267-1515

Indicate your agreement by selecting the checkbox next to “I agree to the terms and conditions.” Click Next to continue. Example objectives At the end of this lesson, you will be able to: Save files to the team Web server. Move files to different locations on the team Web server. Share files on the team Web server.

1. Complete Identity Proofing status should say complete 1. Complete Identity Proofing status should say complete. If not, you will need to click on the link, “Complete Identity Proofing” and follow the directions until completed. 2. Click on Complete Agent Broker Training. 3. Print Certificate(s) will become available once a curriculum has been completed

The next screen shows the vendors approved for providing the FFM Certification courses and exams to earn CE hours. Click on the Learn More button beside each vendor for more information. If not using a vendor, click on Return to Training to go to the MLMS website.

Independently contracted agents or subagents confirm all of the data fields and complete new data fields. Click on the “Save/Update” Button at the bottom.

Principals of agencies will not only fill in their personal information but will also click on the blue “click here” at the bottom of the screen to open the data field for the agency and input the agency information as well. If you are the authorized individual of record completing CMS agent/broker registration on behalf of a business entity, other than a Web-based entity, then please click here to provide additional information. Please note there should only be one individual acting as the authorized representative of any business entity for this purpose (being affiliated with a business entity for a purpose other than completing agent/broker registration for that entity is not reason to click the link above).

Enter the agency information with agency NPN to link this completed FFM certification to both the principal’s NPN and the agency’s NPN. Click on the “Save/Update” button.

On the home page, for computer settings needed to run this training, click on Preparing your Computer for the MLMS Use Check your system Configuration to see how your computer settings need to be adjusted When ready to start, click on Current Learning

Click on the Launch button. Course opens - Complete

Complete all listed actions Complete all listed actions. On the last page, click on the Exit button in the top right corner Use Back or Next button to move through course

When the module has been completed, you will see “Successful” under completion status Click the Back button

1. Click Launch for the next action. 2 1. Click Launch for the next action. 2. When completed, click the Exit button on the last page. 3. Click the Back button to go back to the Current Learning page. Repeat steps 1-3 above until all of the modules for your curriculum are completed.

When you have completed all modules for the Refresher curriculum, you can print your Certificate of Completion. Click on “Print your Registration Completion Certificate”

To print your certificate, place curser on the “Actions” link (below and to the right).

Click on “Print Certificate” in Actions caption box.

Certification is complete.

SHOP Certification Click on “Training Options” If the SHOP curriculum is not in your Current Learning, follow the procedure below. If SHOP was completed in 2016, agents only need to sign the SHOP Agreement.

Then click the “Actions” link to enroll in the SHOP course

Then click the “Complete Enrollment” button

Click the “Current Learning” menu item

On the Current Learning page, Launch the “SHOP Marketplace Agreement” If SHOP was not completed in 2016, complete all modules

When SHOP modules are done, click OK

Log out and Log back in

Click #3. Print Certificate(s)

In order to print the SHOP certificate, place cursor on “Actions” In the Actions window, click “Print Certificate”

Certification Completion Once you have printed both certificates, you are now certified for 2017. For 2017, BCBS does NOT REQUIRE any further action by the producer. BCBS will check the CMS Portal to confirm completion of the certification

Click the link: https://data. healthcare Click the link: https://data.healthcare.gov/ffm_ab_registration_lists Enter NPN in the top right corner

Line 1: status for 2017