Mobile trends in the gaming industry Mark Carter

The mobile industry is booming Smartphone ownership is now reaching more than 50% in the UK and this is having a direct impact on the mobile payments industry with many people now carrying out transactions on their phone

Where are we today? Total value of mobile payments reached $240bn in 2012 10 times as many coupons are redeemed on mobile as they are via traditional channels 64% of mobile media users worldwide currently utilize their devices to conduct mobile banking up from 57% in 2011 At the end of 2012, there were 6.8 billion mobile subscriptions – that is equivalent to 96% of the world population

UK online gaming market UK online gaming market valued at circa £1.7bn Sports betting accounting for £650m 45% of all sports bets are placed via smartphones UK mobile game app downloads hit 567 million in 2012

Where are we heading? By 2015 the mobile payment industry is forecasted to account for as much as $1 trillion Total value of mobile payments is expected to rise to $670bn by 2015

2.5bn consumers will buy digital goods via their mobile phone by 2015 That’s 45% of the market

How do we get there? Barriers to entry 40% of respondents chose poor user experience when asked about biggest barrier to mobile payments 57% will not recommend a business with a poorly designed mobile site 65% of consumers will go to a competitors site after a bad mobile experience

Security Barriers to entry 51% of consumers would use a mobile wallet if their worries about security were addressed Factors that would encourage consumer confidence in mobile wallets: Increased security Relevant offers and promotions Being able to shut down the mobile down remotely Setting a daily cap on spending Money management Entering a pin Consumers are increasingly valuing additional, non payment related, wallet services over the actual payment process

Our solutions

Optimising gaming payments for mobile Consumer research revealed speed, ease of use and security were the most important concerns of mobile users. When working from a mobile platform, users perceive that they can become more vulnerable or susceptible to attack. The best approach removes the need to reveal your details, allowing users to aggregate all of their payment options into one safe and secure place rather than entering card details in full at every website they use.

1-Tap is meeting the demand for increased conversion The industry is now onto its second or third iteration of their mobile app roadmap and the focus is shifting to improving conversions – a large part of which is the payments process

Quick and easy The existing payment process can often be tricky for consumers, with many operators requesting large amounts of information, including logins and passwords and re-routing through 3D secure pages With Skrill 1-Tap, the clue really is in the name – customers can enter an amount they wish to pay, press one button, and the process is complete

1-Tap merchants Skrill 1-Tap processed almost 200,000 deposits in the past 12 months for 3 of our key online Sportsbooks That represents 10% of the total number of transactions processed through all payments instruments These merchants support more than 90,000 active customers paying with Skrill 1-Tap

1-solution Easy integration and successful conversion rates for merchants Easy sign up for consumers Easy and intuitive payment completion

The future of mobile payments As more gamers adopt an increasingly digital lifestyle, mobile payment systems will become the norm. Handling cash and using traditional bank transfer methods is expensive and slow, and online payments processing must reflect the trend for much faster movement of data and transactions. Organisations need to understand the market dynamics and demands from both customers and merchants for fast, intuitive and secure solutions and we are focused on supporting our gaming merchants by delivering optimised payment tools. Where gaming merchants have land based operations Skrill will develop compelling offerings to support the increasing move to Omni Channel retail Our new app, due to be launched later this year, will allow customers to access and use their digital wallets, with the ability to withdraw, upload and send money easily while on the go on mobile and tablet devices.

Our future is mobile Official Skrill app launching beginning of October All Skrill features at your fingertips: send and receive money, upload and withdraw funds View and search transaction history Switch easily between multiple Skrill accounts Fast, secure access to all your Skrill accounts with a 5 digit pin – no need to enter your username and password over and over again for each of your accounts

Thank you Any questions?