Institutional Assessments Spring 2013 Report

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Presentation transcript:

Institutional Assessments Spring 2013 Report K. El Hassan, PhD. Director OIRA

Outline Exit Survey ICE Reports CAAP College Outcomes Survey Employee Satisfaction Survey

I. Exit survey 9. Which Faculty/School will you graduate from? 12-13 Percent 11-12 Percent 10-11 Percent 09-10 Percent Agricultural & Food Sciences 8 9 Arts & Sciences 36 35 33 38 Engineering & Architecture 27 26 24 Faculty of Medicine 1 6 Health Sciences 5 4 Rafic Hariri School of Nursing 3 Suliman S.Olayan S.of Business 21 20 19 22

Exit Survey 13. Which of the following will become your main activity after graduation? 12-13 Percent 11-12 Percent 10-11 Percent 09-10 Percent I don’t know yet 10 9 8 I have accepted a job 15 14 18 I plan to continue in my current position/job 7 6 5 I will be going to a graduate or professional school full-time next year 28 25 26 I will be going to a graduate or professional school part-time next year and working part- time 3 4 I am still seeking employment 32 34 31 Other (Please specify) ________________________________________   14. For the main activity you mentioned, please indicate the location where you intend to pursue this activity. Lebanon 52 53 58 61 Arab (Gulf –States) 20 17 16 Arab (Non-Gulf) 2 1 Europe 12 11 North America Others

Exit Survey

Exit Survey

Exit Survey

II. Instructor Course Evaluation (ICE) Demographics Fall 10-11 Sp. 10-11 Fall 11-12 Sp. 11-12 Participants Course sections Questionnaires 1606 25,488 1579 23,533 1634 24,240 1416 22,585 Class % Freshman 7 6 Sophomore 29 28 27 Junior 25 26 Senior 23 24 4rth Year 8 5th Year 1 .4 Graduate Special Prospective .2

Instructor Course Evaluation (ICE) Demographics Fall 10-11 Sp. 10-11 Fall 11-12 Sp. 11-12 Faculty FAFS 6 8 7 FAS 55 56 FEA 21 20 19 FHS 5 4 3 OSB 11 12 SNU 2 Reason for taking Course % Required from major 57 53 Elective from major 14 15 16 Elective outside major 13 17 Required outside major 10 9 University required

ICE Trend Descriptives by Subscale

III. College Outcomes Survey (COS) Conducted in April/May 2013 to 726 undergraduate students in the classrooms. A representative sample of 56 course sections totaling 1176 students was selected. ACT has stopped its surveys but they granted AUB the right to keep using items of the survey. So OIRA developed a revised form that includes items most relevant to AUB needs, and are needed for strategic planning and other assessments. The final version of the form included 86 items in addition to the demographics

COS: Progress made in Attaining Outcomes

COS: Views of the College AGREEMENT WITH STATEMENTS ABOUT THIS COLLEGE

COS: Personal Growth since Entering College

COS: Satisfaction with Aspects of University

Areas of Growth: College Contribution

Results by Class

SATISFACTION WITH GIVEN ASPECTS OF THIS COLLEGE BY CLASS

COLLEGE CONTRIBUTION TO GROWTH AND PREPARATION

ADDITIONAL QUESTIONS

Additional Items

IV. CAAP Representative sample of 135 junior students took it though sample was originally 502, so only 27% response rate. There was over representation of OSB (25%), under representation of FEA (23%), and good representation of FAS. GPA of those who took it (79) lower than last year’s (81.5), so we have a lower ability group this year. Higher GPA higher CAAP score especially for CT, MR, and R. Males did better than females on all tests, except W where they had slightly lower scores.

Comparison of CAAP Results with National Norms and with 2003-13

CT Scores by Major, Comparison with 2007-2012

Math Reasoning by Major, Comparison with 2006-12

CAAP In Writing, AUB students consistently do better on usage/mechanics than on rhetorical writing and they have attained national norm level on this skill. In rhetorical writing they are slightly lower this year and slightly lower than national norms and need to work on this. With respect to Reading, they performed usually slightly better on social science readings than on arts/literature, with former close to national norms. With respect to math; they do very well on both sections and much higher than the norms though with higher performance on college algebra than basic algebra. 84% (vs. 90%) of students obtained Certificates of Achievements indicating that they achieved ≥50th % ile of the normative sample. 62% (vs.70%) obtained two certificates, similar to 4-year average.

Distribution of Certificates of Achievement by Subject

Distribution of Certificates of Achievement by Subject

Employee Satisfaction Survey Report The survey was made available in English and Arabic ESS was administered on-line to faculty and staff Grades 7 and above, while it was administered in paper form to those below Grade 7 (4-6). 1,413 employees answered on-line survey, 720 provided full responses while 693 partial ones, and 122 filled out paper version with a total of 1,535 employee responses (37%). Cannot judge very well representativeness of the sample because 21% of respondents did not specify grade level.

Breakdown of the Employee Survey

Response Rate by Grade Level

Respondents by Gender & Age Level

Results

Highest and Lowest Items

Subscale Means for AUB and AUBMC Academic and Non-Academic

Satisfaction by Background Variables Satisfaction by Grade Level. Academic employees have lowest satisfaction. Lower level employees, lower than grade 9, have higher satisfaction than upper level employees, except on management. Satisfaction by Level of Education Employees with lower levels of education have higher satisfaction with overall items and all subscales. There seems to be no difference by educational level on satisfaction with service departments.

Satisfaction by Background Variables Satisfaction by Years of Employment at AUB Employees with more than 20 years of employment and new hires have highest level of satisfaction. With years of service, satisfaction starts to decrease to reach its lowest with employees who have been 5-10 years, and then satisfaction starts to increase after ten years of employment. Satisfaction by Age Younger employees have higher satisfaction with subscales and overall items, then as they grow older satisfaction decreases to lowest in 35-44 age groups. After that it starts to increase with older age groups greater than 45.

Summary of Employee Comments Most satisfying at AUB: Stability, security, benefits, package. Opportunities to grow and develop, and autonomy. Students, eagerness, quality, diversity. Policies and procedures, well established work systems, leadership. Advanced technology, Working environment, campus, reputation, mission, professionalism, teamwork, academic freedom, respect, support, friendly, ethical place, high standards, challenging

Summary of Employee Comments Least satisfying at AUB Salary, performance appraisal, promotion not linked to achievements, workload, stressful, unfairness, favoritism promotions, tenure, working hours, money spent on construction. Bureaucracy, lack of coordination and communication between departments, lack of transparency in hiring, heavy structure, rigid policies, lack of competent senior managers. No career development, lack of advancement opportunities, de-motivated staff, lack of recognition. HIP, purchasing, IT, comptrollers’ office,.

Summary of Employee Comments Suggestions for enhancing satisfaction Fairness in salaries, promotion based on achievement, objective appraisal, recognition, well studied promotions, transparency, and accountability. Increase training & development, career paths, put right people in right place, orientation to new employees and managers. Lower parking and Hostler fees. Better communication, flexible policies, and competent managers.