Communications for Lawyers Meredith Z. Avakian-Hardaway State Bar Association of North Dakota June 15, 2017
3Ps Purpose To help lawyers effectively communicate with the media (proactively and reactively) Process Share media relations tips and best practices Product Useful and practical tips to help lawyers properly prepare for media inquiries and earned news coverage
Check-In Questions How many of you consider yourselves professional communicators? Who here has been interviewed by a reporter? TV, radio and/or print? Do you know what to do when a reporter calls you? Would you like earned (and/or paid) media coverage?
Professional Communicators vs. Communications Professionals
Put Your Best Foot Forward… …Not in Your Mouth
Know Your Resources
How media savvy are you? Do you have media monitoring set up? Google Alerts is a free resource! Set it up for your name, firm, law practice, etc. if you haven’t already done so. Do you have a (strong) presence on social media? Do you have credible relationships with reporters? Do you follow news related to your firm/employer, practice area or industry? Do you know what to do when you get a cold call from a reporter?
How do you market yourself? Awards Expertise Credibility Prominence Media exposure Social media
Reactive
How to Handle Cold Calls First make sure you get the name of the reporter, their media outlet and their contact information. Restate the inquiry and take note, so you’re sure of what they are asking. For comment or background? Do not answer their question(s), but ask for their deadline and state that you will get back to them. Engage your PR/communications/marketing expert (and leadership, if appropriate). Respond to the reporter with the appropriate information/message. “No comment” is never acceptable.
PRoactive
You got the interview! Now what? …
MZA’s Top 10 Communications Tips
Remember, preparedness begins with PR! Come Up with a Game Plan Use the 3P’s Create top three talking points Be prepared to stick to them! Read the latest news on the related subject matter Educate yourself on any curveballs and prepare Never say “No Comment.” Remember, preparedness begins with PR!
Know Your Audience
Don’t Read
Avoid Using Acronyms / Jargon
Listen
What You Don’t Say Says More
Watch Your Emotions
PRactice
Trust the PRos
Watch Your Time
Questions?
Meredith Z. Avakian-Hardaway meredith.avakian@gmail.com @MZApoetry