Getting Started With APAN Mariel Z Cooley APAN Knowledge Manager Mariel.Cooley@apan-info.net 703-821-8930 x336

Agenda APAN Background How does APAN work? Overview of capabilities and services Users’ APAN page (home, profile, activity, group, groups, sites, colleagues, etc.) Groups PFA Telligent Map Groups Administration (back office, applications, managing members, etc.) Groups Look and Feel (widgets and layouts)

APAN Background www.apan.org Web-based, non .mil collaboration platform provided by DISA Developed to foster information and knowledge sharing between the United States Department of Defense and non-DoD entities PACOM DISA – Defense Information Systems Agency NGO – Non-Governmental Organizations Available to any user with an internet connection

UNCLASSIFIED HOW DOES APAN WORK? APAN incorporates a suite of social and content management tools: Mobile Access Blogs, Forums, Wikis Translation File Sharing Multilingual Chat Email and Subscriptions Web Conference Maps/GIS

Geospatial information Overview of capabilities and services (1 of 2) Online Collaboration Geospatial information Adobe Connect connect.apan.org map.apan.org APAN Support Center Group / Peer Chat APAN working closely with COCOM stakeholders developed an APAN Chat app for Android & iOS enable APAN users to peer-to-peer chat with their APAN colleagues. As with the web chat, the Chat app is integrated with APAN Translation to enable users to chat in their preferred language. The APAN Chat apps are available for download on the Apple App Store and Google Play chat.apan.org https://community.apan.org/support

Hybrid Site Translation Overview of capabilities and services (2 of 2) APAN Performance Metrics Doc / Freeform Translation apan.org/metrics translate.apan.org SharePoint Calendar Hybrid Site Translation

Telligent Platform Overview

Users’ APAN Page 1 2 4 3 User menu: home, profile, activity, group, groups, sites, colleagues, mentions Announcements Additional colleagues feeds P2P Chat

Group Administration: Administer Group Group Administration allows you to modify: Group Options: Privacy, name, URLs, delete Applications: media gallery, wiki, blog, forum Permissions: Owner, manager, and members

Group Administration: Group Options Group Options allows you to enable: Options: Group translation Features: Chat, Adobe Connect, Maps, Media Gallery, SharePoint Profile: metrics Notification: automatic notifications of blogs and forum applications

Group Administration: Manage Members Manage Members allows you to add members Via APAN User Name or Email Sort Members Delete Members

Groups Look and Feel: Modifying Tabs Modifying tabs for a new application takes two steps: Step 1: Creating a new application under “administer group” Step 2: Edit Page/Edit Header

Groups Look and Feel: Widgets & Layouts Over 130 widgets available for owners As easy as drag and drop in the page Easy to configure 18 layouts available for owners As easy as select a layout Easy to configure

SAMPLES

Sample: Group Activity Widget Social Media Functionality Likes, Mentions, Hashtags, and Comments bring attention to the content you want users to notice. Activity Feed shows recent group activity up front. Likes, Mentions, Hashtags, and comments are not just for “fun”… they bring attention to the content you want teammates to pay attention to.

Sample: RIMPAC Announcements Sample

Sample: Bulletin Board Sample

Sample: Media Gallery Media Galleries Use multiple galleries Use folders within galleries Use tags on each file plus Tag Cloud Sort Use URL from each file to share in other applications

Telligent Map with Layers Create a map within your group: Add points Add lines Add shapes Add layers with your own KML files Add feeds Use Google search box to find locations

Hybrid Platform Overview Add a SharePoint Document Library or Custom List to your Telligent Group SharePoint Document Libraries have extra document management features like check in/check out, version control, and access control per folder and per file. Lists also support SharePoint calendar and task lists Owner can control access using SharePoint Permissions, but this creates a significant management burden. Hybrid Groups can increase management time required by Owner.

SharePoint – Custom Libraries and Lists https://wss.apan.org/s/aspug/default.aspx

SharePoint – Calendar

SharePoint 2010 Platform Overview

APAN’s Other Features Chat Translation Adobe Connect Chat rooms and private chat Includes translation Translation Translate web page, documents, and text blocks Adobe Connect Online conference rooms Share screens, audio, web cams Record sessions

Chat – chat.apan.org View multiple chat rooms and private chats at once Open Chat in a separate window Maintain ongoing group and p2p chat sessions while continue to work in your APAN community. Monitor multiple chat conversations in one interface

Translation – translate.apan.org Convert page and chat language in Telligent by clicking on the drop down at the bottom left of the screen. Translate documents at translate.apan.org Hybrid Translation Service

Connect – connect.apan.org Host online meetings with team members located around the globe Record sessions Use webcams for video Screen sharing options

Real World Use Case Samples

Operation Unified Response Ebola Response Network (Africa) - 2014 Challenges: Response efforts were dispersed and provided wide range of capabilities. Situational awareness was critical. Solutions: Group Owners decided that geographic references were primary method of sorting information for their users. Provided map with geotag links to all content posted on front page to serve as front door. Results: Situational Awareness made clear and convenient for wide range of decision makers to make informed decisions.

Operation Vanuatu Assist - 2015 Challenges: Quick response to foreign national request to provide collaborative platform and situation awareness. Solutions: Use social media tools to share information in an open environment, and Direct linkage to UN OCHA Virtual OSOCC situation reports and updates via RSS Results: Clean, simple layout with minimal customization = less hassle for community mangers sharing info.

Operation Sahayogi Haat Nepal Earthquake - 2015 Challenges: Response efforts were dispersed and provided wide range of capabilities. Situational awareness was critical. Solutions: Group Owners decided that geographic references were primary method of sorting information for their users. Provided map with geotag links to all content posted on front page to serve as front door. Results: Situational Awareness made clear and convenient for wide range of decision makers to make informed decisions.

California Wildfires California National Guard- 2015 & 2016 Challenges: The California Military Department (CMD) needed a technology solution that could assist in communication and collaboration of information in real-time with NGOs, Tribal, Local, State, and Federal agencies in times of steady-state operations or crisis situations. Solution: CMD created and maintained its Common Operating Picture (COP) utilizing Adobe Connect on APAN. Results: Using data-feeds in Adobe Connect, various teams working the fires were able to synchronize efforts and capabilities.

APAN Support Center 24 Hour Phone Hotline Support Web Ticket Knowledge Base articles Live Online Training https://community.apan.org/support