How design is shaping thinking at the heart of the UK Government Dr Andrea Siodmok FRSA, Hon DCL @AndreaSiodmok @PolicyLabUK

Postcards from the edge

Getting started: Building teams and problems Changing context: Using change to create change Toolkit: methods and approach Embracing complexity Co-design and collaborative working Exploring new practices: Experiments and projects Design and design thinking in Govt. Better ways to understand people Behind the scenes: Setting the conditions Building futures: Evidence, ideas and implementation Prototyping ideas with stakeholders Emerging practice Measuring short, medium and long term impact

400 priorities Innovation for policy bring to government? Foreign Farming Policy Business / growth Policy Education Policy Transport Policy Energy Policy Environment Policy Youth Policy

Open for Business Dr Andrea Siodmok @AndreaSiodmok © LSE 2017

Open policy-making https://www.youtube.com/watch?v=_gW9RDB2teg © LSE 2017

The 3 big Ds Design Digital Data

Consolidation and Aggregation NEW TECHNOLOGY Data Revolution Data Science Data Democratisation Big Data Cyber Security Personal analytics Virtual Reality Artificial Intelligence Flexible working Smart Spaces Smart Machines Internet of Things (IOT) Connected Home Machine Learning Augmented Reality Automation Co-working spaces Wearables Maker Movement Smart Robots Body Sensors Smart Citizens Drones Smart Cities Genomics Frugal Innovation Low carbon economy Additive Manufacturing Nano technology Flexible Manufacturing Smart Materials P2P assets New Materials Smart Systems Networked Literacy Sensing Planet Synthetic Biology Consolidation and Aggregation Smart Energy Grids Precision Medicine Agri-tech Commerce in the Cloud Quantum Computing Bitcoin OPPORTUNITY Platform Revolution

Design decision-makers Customers Project Managers 90% Coders Marketing Buyers Ergonomists Brand managers Engineering Chief Executives 10% Finance team Material scientists Dr Andrea Siodmok @AndreaSiodmok Andrea Siodmok 2017

Co-design Pro-design Co-designed No-design For people with people by people Dr Andrea Siodmok @AndreaSiodmok Andrea Siodmok 2017

Service design & digital transformation Digital Policing Service design & digital transformation

“How can we improve police support for victims of crime in a digital age?”

Speculative Design in Foresight Future of Ageing Speculative Design in Foresight

https://www.gov.uk/government/collections/future-of-ageing https://vimeo.com/157995509

Speculative design – prescriptive models Probably, plausible, possible, preferable Not about predicting the future – we can’t About playing the idea of possible futures and using them as tools to better understand the present and to discuss the kind of future people want, and of course, ones people don’t want.

Strange Telemetry

Lab practice and tools Methods and tools The methods we use vary depending on the project but routinely include: Ethnography Design thinking Data science Our tools, techniques and methods are now listed in the Open Policy Making toolkit and are also in our MethodBank on slideshare.

Three levels of impact 3. Inspiring new thinking and innovations in policy through our experiments and writing. Innovative Policy New Thinking 2. Building the skills and knowledge of the policy profession and civil service New skills, knowledge & Tools Improved Performance 1. Delivering new policy solutions through inspiring practical projects Inspiring Projects New Solutions