Marquis Hills Area Information Meeting September 13, 2016

Agenda Welcome Meeting Objectives Project Background Frequently Asked Questions (FAQs) Contact Information Q&A

Meeting Objectives Review project status Discuss construction impacts Address Frequently Asked Questions (FAQs) Outline Mandatory Connection process Supply contact info for future questions Answer individual questions Meeting Objectives

Partnership with CFPUA to install sewer, permanently remove the need for septic Why? To address failing septic. Highest rate in NHC. Address adverse environmental impact, public health risk, financial burden Soil, drainage conditions also bad for septic NHC received low-interest loan from NCDEQ Similar project recently completed for Heritage Park Project Background

Silver Lake Rd. Ilex Dr. Antoinette Dr. Red Heart Dr. Lorraine Dr. Normandy Dr. Arnold Dr.

Frequently Asked Questions (FAQs) What is the status of construction? Started in January 2015 CFPUA contractor TA Loving Company To date, installed ALL of gravity sewer lines 24-30 month construction project. On schedule. Barring weather, completion now slated for this fall Major impacts: Roads, easements, driveways Roads being repaved. Driveway work continues. Coordination with school buses, trash, first responders Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 2. What are the guidelines for work? Work hours: 7 am – 7 pm, Monday-Friday Some work may go past 7 pm. Once started, can’t stop. Work conducted within property easements Construction and/or temporary placement of materials If construction work impacts a driveway, ditch, culvert or yard, contractors will restore areas to original conditions (seed growth) Work in NCDOT rights-of-way (ditches, culverts, headwalls etc.) must be restored per their standards Includes grading of ditch work and mailbox placement Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 3. What is the construction work that remains? Testing of sewer mains Protective coating work, rain guard work on manholes Remaining paving work Grass seed restoration Demobilization Begin to close out project Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 4. How are driveways, flooding being addressed? Driveway work Because of project, nature of soils, work took longer Some homes longer due to changes in requirements, complexity Repair issues? Have pre-construction photos. Compare. Restoration, flooding issues Difficult in area due to reason we’re there. Bad soils, drainage. Had to remove stormwater drainage to install sewer Grass seeding: Some destroyed by rainfall. Reseeding. Mailboxes: Accurately placed. NCDOT approved. Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 5. What happens after construction is completed? 6. My septic is OK. Why do I have to connect? Mandatory Connection process. Requires connection to systems if a property is within 500’ of sewer lines. Used by cities, counties, authorities Pays for construction, upgrades of infrastructure Why? New mains can cost more than $1 million/mile Allows costs to be spread over larger group, making them more affordable overall Enables extension of essential services to more areas Enabled NHC and CFPUA to move forward with the project \ Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 7. How much is connecting likely to cost? Current residential charges are: System Development Charge: $2,030 Lowered from $2,460 Covers investment into system, amount of capacity needed Sewer Connection Fee is NOT charged. Part of contract. Private connection from home to clean out. Private or personal work (if requirements are met). Residence is a single family home and your primary residence Building permit approval is granted by New Hanover County Building Inspections Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) 8. Is there financing to help me pay to connect? CFPUA offers financing for the sewer System Development Charge (SDC) SDC: May be financed for eight years at 5% Requires 10% down payment Current account must be in good standing Must reside at the property Additional loan processing fees apply Financing may also be available through the New Hanover County Water and Sewer Revolving Loan Program Frequently Asked Questions (FAQs)

Frequently Asked Questions 9. Could I be exempt from this process? Yes, if a structure is more than 500’ from sewer main (However, all structures are within 500’.) If less than 500’ away, Connection Deferral applications are available: Two connection deferral options now being offered Permit approval by New Hanover County Must apply within 60 days of start of mandatory connection process

Frequently Asked Questions 10. Can I defer my connection? Two connection deferral options being offered Reviewed deferral policy to address customer input Balances public health protection w/financial impact Your area grandfathered. Can choose between options. To qualify for any deferral, septic system must be proven to be in good operating condition. Frequently Asked Questions

Frequently Asked Questions 10. Can I defer my connection? Two connection deferral options being offered First option, same as outlined during October 2014 meeting: Three years, with potential for one three-year extension Not a true deferral. Requirements include: Payment of sewer System Development Charge Payment of sewer bi-monthly Availability Charge Septic system inspected by licensed inspector. Report submitted to CFPUA. Frequently Asked Questions

Frequently Asked Questions 10. Can I defer my connection? Two connection deferral options now being offered Second deferral option (New): One three-year deferral for sewer service. No additional term. Septic system inspected by licensed inspector. Report submitted to CFPUA. How is this new option an improvement? True deferral for sewer. No financial payments required for sewer. No up-front sewer SDC charge Pay SDC at connection. (End of deferral.) No bi-monthly sewer charge Begin to pay bi-monthly at connection. (End of deferral.) Frequently Asked Questions

Frequently Asked Questions 10. Can I defer my connection? Sewer Deferral Options: Frequently Asked Questions $2,030 System Development Charge for FY 2017: $2,030 (Lowered from $2,460)

11. We have been told financing is available. What does it cover 11. We have been told financing is available? What does it cover? What are the terms? CFPUA offers financing for Sewer System Development Charge Available at 5% over an 8-year term Requires initial 10% down payment $56 loan processing fee (one-time) Financing may also be available through the New Hanover County Water and Sewer Revolving Loan Program You may use private loan financing for the charges and fees. Financing Options

Financing Options If I finance, what are the payments? For sewer, the initial financing payment is $203.00 $203.00 for 10% of total financing for the sewer System Development Charge Lowered from $2,460 to $2,030 on July 1, 2016 Your bi-monthly loan payment would equal $46.34 ($23.17 a month) You have the option to pay more initially, more per month, and/or pre-pay the full amount of the financing without penalty Financing Options

Important Dates Last construction meeting: Tonight Project completion: Late Fall 2016 Next outreach meeting (Mandatory Connection) December 7, 2016 Start of 180-day Mandatory Connection process: January 1, 2017

CFPUA Chief Communications Officer Contact Information Mike McGill CFPUA Chief Communications Officer (910) 332-6704 mike.mcgill@cfpua.org Information, FAQs found @ www.cfpua.org: Marquis Hills Area page under Quick Links

QUESTIONS?