The Leading Edge in Business Transformation

Index Introduction Victor Heredia Victor Heredia Companies Empower Ecosystems eLearning Institute Empower Conference eFacilitadores Intelifin.com

Introduction This presentation describes Victor Heredia´s (VH) history and main business activities. Presently, he dedicates 80% of his time in developing EmpowerEcosystems. All VH Companies are debt free, profitable and operate in a synergistically fashion. His businesses operate 100% virtually. His organanization utilizes his own methodologies and technologies that facilitate communication, coordination and collaboration in real time. VH is the founder and principal investor in all businesses and business units mentioned in this presentation.

Victor Heredia Born in Mexico City in 1963. Live in Sebastopol, CA. Studies: BSc Electronic Engineering. Studies in Law, Business, Marketing, Computer Science. Languages: Fluent in Spanish, English, French and very good at German. Parents Father: PhD in Industrial Psychology. Owned his own consulting and training firm for 40 years Co-author of best selling book (Administración de RH) Mother: Accountant and school teacher for 55 years Family Marriage: Happily married since 1987 with Nora Hidalgo (Industrial Chemist and Waldorf School Teacher) Two sons: - Juan Pablo (22). Designer (Marangoni Italy); now Personal Assistant for CEO DesignHotels.com (Global Hotel Network) - Carlos (20): Marketing Student

Victor Heredia Victor´s holistic approach to life has been essential to his present work and balanced happy life. Fitness and Sports: Played basketball, soccer, football, and ice hockey. He is a tennis player (4.5 USTA) and runs marathons (2011 full marathons include: Cuautla-Cuernava Ultra Marathon, Mexico City, Fauverge (French Alps), Chicago, and Sacramento Marathons). Art: Plays the piano. Enjoys creating art using mixed media techniques. Studied for several years with master artist Conrado Dominguez Spiritual Studies; A student of Gurumayi Chidvilasananda and SY Meditation for 29 years. Has been a meditation teacher for 20 years. He now leads since 2008 a scriptural study group on Pratyabhijnahrdayam (Kashmir Shaivism) in Sonoma County.

Victor Heredia as Entrepreneur Victor started his first business at age 20. He engaged in different ventures in Mexico (1983 -1996) including: PC Production (Digital Computers) Magazine Publishing (Alta Tecnología) Electronic Typesetting for Book Pre-production (Tipolaser) Financial Services Real State Investment (Guchi Inmobiliare) Payroll Processing (Intellidata) Credit Card Transaction Processing (Intellidata) HR Software Development As an entrepreneur in different fields he has experience in diverse industries. Active business activities are listed in Victor Heredia´s Companies and Other Ventures

Why VH´s profile is relevant to MEG Companies? VH understands the world of entrepreneurs, and shares the passion to transform entrepreneurship. He has been working on the development of an acceleration process for IT based SB in Latin America and has participated in couple of projects to train and develop entreprenuers. His experience, knowledge, developments and business ventures in diverse areas such as publishing, entrepreneurship, digital technology, networks, online facilitation, eLearning, collaboration and business transformation is unique. His multicultural and global mind, and his holistic approach to life, offers him with a very complete perspective to integrate technology, art, business, spirituality, learning, education, and most important personal and collective transformation, He is a long life learner, entrepreneur, investor, thinker and innovator engaged in projects and ventures committed to create a sustainable world that works for all.

Victor Heredia Companies Empower Ecosystems eLearning Institute eFacilitadores Empower Conference Intelifin

EEco More information: www.empowerecosystems.com Founded in the USA in 2008 by Victor Heredia Mission: Create the ultimate ecosystem for sustainable and predictable transformation Purpose: Foster intelligent, inspired, empowered businesses and organizations by providing them with an ecosystem for success. Products and Services: Business Emergency Rooms, Business Intelligent Ecosystems Learning and Transformation Ecosystems Clients including Citi (Banamex), Mex Government, HG Group, Inbursa Group… More information: www.empowerecosystems.com

Why is relevant for MEG Companies? Access to technology, know how, processes and expertise needed to: Implement Business Intelligent Highways and Systems Implement Specific Purpose 2.0 Applications Educate prospects and clients on the power of collective intelligence Facilitate collaborative technology adoption

A new perspective Imagine a transformation process that includes Empowered training and facilitation Transformation System based on collaborative technology toolbox Intelligence Bank (knowledge repository) Methodology for alignment and accountability to ensure transformation

Our innovative approach to business Business Model Personal Transformation System to Create Systems Powerful Flexible Technology Integrated Collaborative

The Leading Edge Intelligence Highway Documentation Strategy Strategic Dashboards Best Practices Processes Project Management Knowledge management Intellibanks Specific Purpose Apps Coaching Productivity Toolbox Culture Change Business Competencies

Business Emergency Rooms (EmpowerTeams) “is a powerful transformation process in which a specific deliverable that solves a critical problem (that normally takes 6-18 months) is developed in only 4 weeks.”

10 Cases in Citi-Banamex Banamex University: Courseware development HR: Latam Learning and training portal Mid Market Banking: Communication and CRM Corporate Banking: Process Reengineering Insurance: Product Development and Innovation Marketing* Digital Marketing Electronic Banking Customer Service Learning Innovation Labs

Business Transformation Ecosystem Example of Learning and Innovation Labs being developed by EEco in Citi Banamex to generate expertise and knowledge in the following areas: Values Leadership Organizational Transformation Empowerment Personal Transformation Genius Intelligence Super Productivity Digitalization E Work Learning Networks Socials / Experts Colaboration Collaborative Learning Social Learning Office 2.0 Corporate University 2.0 Net work Organization Super Collaboration Collective Intelligence Crowd-Sourcing Innovation 2.0 Innovation Games Intelligent Organization Innovation Collaborative Leadership Facilitators Innovation Labs

EEco BusinessTransformation Blue Ocean Strategy ▲EmpowerEcosystems EEco BusinessTransformation Blue Ocean Strategy ▲Consulting firms ▲Universities ▲IT Vendors Value ▲ ▲ ▲ ▲ ▲ ▲ ▲ High ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ Medium ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ Low ▲ None ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ Intelligence Bank Training Empowerment And culture change Ecosystem Approach Savings Learning and Communication Technologies Speed of Implementation Know how transfer Specific Purpose Apps Consulting

Empower Ecosystems Approach From (traditional) To Result Service delivered transaction based (/per hour / per course / per individual model/ etc) Predictable transformation intervention (results based) Increase of value delivered to client. Long lasting relationship with clients Learning and training On demand performance support Learning is there when needed Documentation and knowledge management Intelligence highways (info, knowledge and operation in 2.0 mode) Integration of Info, Data, KM, Project Management and Operation Apps. Email and meeting communication Collaborative communication and coordination Radical reduction of email. Everything is a click away. Micro project management Actual team accountability Less time in project management. Less time of implementation Formats and guides Collaborative Implementation apps Teams completing deliverables 10x faster..

Principles of EmpowerCollaboration 5rd : Creative Evolution We iterate over and over again and “We fly the airplane while building it”) 6rd : Critical Mass (of participants and content) 7rd : Meta-synchronicity (we can co-create simultaneously in differente dimensions) 1st : Clear Purpose 2nd: Synergy (we always cooperate and build together) 3rd : Virtuality and Instant Accessibility (we operate in the cloud, “if it is not a click away it doesn´t exist”) 4rd : Simplicity (less is more) Copyright EmpowerEcosystems, INC

eLearning Institute Founded in 2000 by Victor Heredia Leading eLearning consulting firm in Latin America Products: EmpowerElearning (eLearning Consulting roject and Implementation) Clients including Government (SFP, IMSS), Financial Institutions (Banco Inbursa, Banco Compartamos…), Retail (Nadro…), Universities (UAM…) and Consulting Companies (ISEOR – France) Delivered more than 1000 online sessions and events Developed innovative learning concepts such as EmpowerGame and eMacroEvents (Interactive Online Conferences)

eLearning Institute Why is relevant for MEG Companies? Access to technology, know how, processes and expertise needed to; Deploy online learning center or campus Create online conferences Facilitate Interactive online live events Train Online Facilitators or Train “Face to Face” facilitators online

EmpowerGameTM The EmpowerGame was invented by VH to allow participants from different parts of the world to engage in infinite games and learn power of collective intelligence and collaboration. More info at EmpowerGame.com* *The first EmpowerGames have been done in Latin America.

EmpowerElearningTM eLearning Institute implements elearning solutions via a turn key solution called EmpowerElearning*. Includes technology, consulting, coaching, documentation y training to facilitate client capacity to create and deliver online learning courses and events Reduces 75% time of implementation Courseware production is reduced by 50 to 60% Solves planing, coordination, project management, documentations for the learning area. *currently available only in Spanish

Empower Conference Integrated webconferencing solution including: Video Chating Screen sharing Ipad and Iphone webs available Why is relevant for MEG Companies? Access to specific purpose solutions involving real time multimedia applications to be integrated with other systems to empower sync collaboration, communication, webcasting, online radio and new media evens to come.

efacilitadores The “eFacilitadores.com” community was founded as a specific purpose community of online facilitators in Latin America. More than 600 facilitators have been trained in the last 8 years. VH is engaged personally in teaching and developing the methodologies, games and dynamics of this training process. This experience has been critical to leverage other technology develpments of VH Companies. In October 2011 a project to train + 300 facilitators in the IMSS will be started. More information at www.efacilitadores.com Why is relevant for MEG Companies? Access to knowledge and experience on how to train world class online facilitators. (Critical for the DR business development)

Intelifin EEco business unit in Latin America that trains entrepreneurs and sales force of insurance agencies. Has developed the best certification process for insurance agents (increasing certification rate from 34% to 96%) Why is relevant for MEG Companies? Experience to training entreprenuers (in México and Latin America) with elearning methodologies. Access to a network of more than 1000 insurance agencies (SB) and sales force

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