The Basics of Quality Excellence Mac Stevenson March 4, 2008

When Quality Is Achieved… Perform on All Programs Ensure Continuity of Business Deliver on Schedule Highest Quality Extend Programs Maintain Partnerships Shape the Future Bottom Line Results This chart pulls together the three main “roles” topics from the conference: - Quality in Development – “Develop Innovative Solutions” - Quality in Production – “Perform on All Programs” - Quality in Operations & Sustainment – “Ensure Continuity of Business” Develop Innovative Solutions Continue Performance …Execute The Game Plan

Quality Starts in Design and Development!

Quality Integration in Development, Production, and Sustainment QUALITY IN MANUFACTURING QUALITY ENGINEERING IN PRODUCT DEVELOPMENT Engineering Development Product & Process Improvement Design Engineering Management of KCs AS9103 / SEI1010 Manufacturing Engineering Product & Process Analysis Digital Thread Standardization Global Supply Chain Management Data Management Product Manufacture Product Qualification Product Inspection STANDARDIZATION in VERIFICATION MANAGEMENT

Airframe Key Characteristics Selection/Management Process Define a measurement approach to ensure that a part is measured the same way no matter where it is built Focus attention on Key Characteristics and assembly integration Require actual measurement result data to be sent in ahead of the part This allows us to efficiently populate a Process Capability Database Maximize utilization of Digital Thread Improves communication between design & build

Quality in Production is Key to Success!

Digital Metrology Assisted Assembly Laser tracker was used to verify critical features during subassembly buildup and after load into mate fixtures Laser trackers use solid models to compare actual versus theoretical values

Digital Thread Key Characteristics Identified Digital Thread represents the flow of the digital design definition through all phases of design, build, and support. OML Surface Profile KCs Verified by Laser Tracker Mate Surface KC Verified by Laser Tracker

Quality Continues Through Operations & Sustainment

F-35 CTOL First Flight – December 15, 2006

Quality Is Everyone’s Responsibility! Diverse roles of quality professionals: Development Production Sustainment, Operations

Only We Can Make It Happen… Safety FOD Prevention It’s the People Processes Horizontal Integration Sustainment Services Transition Lockheed Martin Aeronautics Company

How Can Quality Professionals Help Change the Culture? Diverse roles of quality professionals: Development Production Sustainment, Operations