Barracuda Message Archiver 4.0

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Presentation transcript:

Barracuda Message Archiver 4.0 Cloud-connected archive for efficiency and eDiscovery Presenter Name Presenter Title Date Archiver presentation

Barracuda Message Archiver Market Trends Barracuda Message Archiver Market & Customer Perspective Barracuda Support Next Steps

Email Growth Continues Continued growth in email volume AND size still causing challenges 121 Emails 16MB 1.5GB Per User Per .PST Per Day Per Day .PST files, number of mail boxes and applications generating messages continues to grow 90% of information workers are using email as much or more than they were 12 months ago. - Results of a Survey with Email Users; Osterman Research April 2013 Email messages and attachments remain the primary driver behind the growth of the Information Archiving market. The majority of business content is in the form of email and attachments which needs to be efficiently stored and be readily available to meet compliance requirements and/or respond to litigation requirements. Radicati - Information Archiving Market, 2013 - 2017

Downstream Challenges Continued growth in email volume AND size still causing challenges # of Employees 500 Emails/Day 121 Total Emails/Day 60,500 8.0GB Per Year 365 Total Emails Per Year 22,082,500 2.9TB Years of Retention 7 Total Emails 154,577,500 20TB 90% of information workers are using email as much or more than they were 12 months ago. - Results of a Survey with Email Users; Osterman Research April 2013 Email messages and attachments remain the primary driver behind the growth of the Information Archiving market. The majority of business content is in the form of email and attachments which needs to be efficiently stored and be readily available to meet compliance requirements and/or respond to litigation requirements. Radicati - Information Archiving Market, 2013 - 2017

What Does Archiving Mean to You? Many things to many people Exchange Admin – Movement of messages to another location i.e Managed Folder or PST file Storage Admin - Saving backups on disk or tape or both for extended periods of time End User - Consider PST files to be their archives. Compliance officers, corporate counsel, and records managers additionally have their own perspectives as to what constitutes an email archive. Barracuda can help with all of these use cases… 5

Backup vs. Archiving Primary Purpose: Disaster Recovery Offsite/Cloud Disk/Tape Archive Primary Data Mobile Access Cloud Backup Archiving Primary Purpose: Disaster Recovery Multiple Copies Multiple Points in Time Primary Purpose: Search and Retrieval Single Copy Finite Time Periods Backups, as secondary copies of data, are designed to help companies recover data damaged as the result of human error or another event, including a natural disaster. By contrast, archiving take copies of primary data that are no longer needed on a daily or short term basis and moves that data to another location, ideally less expensive storage, where it is archived for the long term, and still available online to the message owner.

Drivers of Email Archiving We surveyed our customers using TechValidate for the reasons they were archiving emails. Interestingly, the results can be grouped into 3 big categories: User access Storage management Compliance and litigation User Access Email Management Compliance / Litigation Source:

Barracuda Message Archiver Cloud-connected archive for efficiency and eDiscovery Centralized, extendible, secure, searchable repository for email, that addresses the full range of storage, legal, regulatory, and business challenges presented. Ideal for organizations looking to reduce email costs, boost user productivity, and quickly comply with search and discovery requests. The Barracuda Message Archiver solves some pretty painful IT challenges in one simple, integrated cloud-connected appliance that’s easy to deploy, easy to manage, and easy to afford. We provide a powerful yet intuitive mobile app that provides anytime/anywhere, fast access to any email a user ever sent or received. We optimize and simplify email management by deduplicating and compressing data while eliminating the need for local archiving via PSTs. And we help respond quickly to eDiscovery requests while also assisting in maintaining compliance with 3rd-party legal requirements. Our appliances are extendible. Storage can be extended using the Barracuda Cloud or additional on-premises appliances that are “stacked” together. All in one appliance. Barracuda simplifies your IT so you can focus on high-value activities

Barracuda Message Archiver Value

Easy to Buy All in one appliance with simple pricing, no per-application or per-server licensing fees Additional subscriptions available to extend appliance storage to the cloud Budgeting is predictable with our simple pricing model. With no per-user or per-mailbox fees, the Barracuda Message Archiver often costs less over time than many online archiving services that are initially free to use. Comprehensive reporting makes it easy to project future storage needs.

Easy To Deploy Out of the box and into the archive in about an hour Standard format storage (.eml) Migrate directly to other email solution as .eml or .pst Simplified backup for streamlined data protection Barracuda Message Archiver Cloud Relay Deployment of Message Archiver is pretty easy. We support journaling mail servers like Exchange and you can simply point your journaling mailbox to the Archiver or push emails through SMTP. We can also import email through POP or IMAP, and through the PST crawler. We also support archiving from hosted email services like Google Apps and Office 365. By leveraging a free Barracuda cloud relay, customers can push-journal email to a Message Archiver while adding in an extra layer of spam protection. The content on the Message Archiver can be accessed via the web, via Outlook, or using Apple or Android mobile devices. There are also options to extend Archiver storage in the cloud or by stacking boxes together, as well as backup the Message Archiver using the built-in cloud mirroring functionality or backup solutions like Barracuda Backup. Finally, messages can be exported to Barracuda’s file sharing platform Copy.com for distribution to external parties such as auditors. In addition to Microsoft Exchange, Barracuda Message Archiver also supports Office 365 and Google Apps via cloud relay and Novell GroupWise and IBM Lotus. “It’s ridiculously simple, keep it that way.” - System Administrator, Millennium Technologies, LLC

Barracuda Message Archiver Avoid Cloud Email Jail New Ensure full access to cloud email for recovery, eDiscovery or portability Barracuda Cloud Relay Barracuda Message Archiver Secure push-journal email from cloud for archiving Provides onsite, owned copy of hosted email Performance boost over IMAP/POP, better Outlook integration Secure relay prevents spamming of Message Archiver The Barracuda Cloud Relay Service is used as a secure interface to relay mail that was journaled in Microsoft Office 365 or the Google Apps hosted mail service to the Barracuda Message Archiver, allowing local archiving of cloud email applications to reduce costs and enhance security and access

Cloud-Connected Archives New Scale-Up by extending archive into the cloud for off-site, long term, cost effect storage. Mirror Replicate data from appliance Great for disaster recovery Barracuda Message Archiver Create second tier of storage Reduces long term storage costs Rotate

Stack Appliances to Scale-Up New Connect appliances for capacity expansion to scale and grow with your business, without over committing resources Connect appliances to scale-out resources and capacity Distribute boxes geographically Georgraphic distribution, requirements change,

Federated Search New Single interface searches across all Message Archivers and cloud data by admins, auditors and end users

Barracuda Message Archiver Reduce Storage Costs Dedupe and compress the volume and size of emails, attachments, calendar and contacts Barracuda Message Archiver Typically, all message, calendar, and contact info is stored on whatever storage is used by the mail server, usually expensive tier 1 disk. Yet the vast majority of emails on a server are not accessed very frequently, if ever. And a huge portion of those emails exist in multiple mailboxes, filling capacity unnecessarily. Putting duplicated, cold data on expensive storage wastes budget and slows down mail systems. Barracuda Message Archiver applies message-level deduplication and compression to reduce mail storage needs, and enables deletion of messages from the mail server while preserving access to them by users and IT. Backup of Message Archiver accommodates a longer backup window since it’s data is stable for longer compared to the ever-changing data state in Exchange.

Barracuda Message Archiver Eliminate PST Risks Eliminate the risk of storage waste, data loss, legal exposure and email related help desk calls by eliminating PST files PST PST PST Barracuda Message Archiver PST PST PST “…we’ve been able to quickly remove PST files while maintaining functionality for the mobile user.” - Chief Technology Officer, Medium Enterprise Environmental Services & Equipment Company Typical users tend to use their mailbox as a filing cabinet, keeping messages and attachments on the server until they get warning notices from IT to reduce their email on the server. A standard response to these notices is for users to archive their older main to a local or network drive as PSTs. While this does reduce their server load, it can also duplicate storage across users as they archive the same message, making it much more difficult to do one consolidated search of messages. This creates a challenge for backing up your email systems, and can adversely affect compliance and availability. Finally, there are some email retention policies set for short periods, like 6 months. PSTs prevent the enforcement of this type of policy, potentially exposing an organization to legal risk. <click> With Message Archiver, all emails and other mail client information are stored on the appliance, so even if removed from the mail server, they can still be accessed through the Message Archiver. This allows users to keep minimal email stored on their mail server and maintain online access to it via the Message Archiver, eliminating the need for local archiving and generation of PST files. This avoids all the disadvantages of PSTs while also minimizing mail server storage needs. Message Archiver also offers a PST crawler to search the IT network for PSTs and absorb them into the appliance.

Easy Access via Outlook Familiar interface From inside and outside organization Available offline No more PSTs You can also access your archived email via Outlook, where it appears as just another mailbox that you can search and use just like your standard mailbox. And direct access to this archive makes PSTs unnecessary, simplifying IT management and eDiscovery. This archive can also be available if you have no network connection.

Easy Access for Mobile Workers Access any email …Ever sent to/by you …By/to anyone …Across mobile platforms …Fast! Even if mail server is down If your organization uses Barracuda Message Archiver, you can avoid mobile access frustrations. The Message Archiver mobile app provides fully-indexed, rapid access to any email that ever hit or left your mailbox from your Android or iOS device quickly and easily, even if the email was deleted and/or you can’t reach your standard email server. The mobile app brings complete access to your entire email history, directly to your fingertips whenever needed.

Easy eDiscovery and Compliance Role-based access and search Role-based AD/LDAP access for auditors String-based searches on user-selected email fields Detailed audit logs of all operations Policy-driven alerts and retention rules Compliance through policy definitions Global policies Granular policies Legal holds Another area where Message Archiver adds value is in legal needs, such as eDiscovery (finding and providing information in response to a legal action) and compliance (maintaining information to meet the requirements of regulations). Message Archiver supports 3 different roles – admin, auditor and user, allowing them to create, save, and share searches, apply litigation holds and export information that can be shared with 3rd parties (e.g. external auditor, legal counsel, etc.). Access is moderated by AD/LDAP integration. Message Archiver also enables admins to set proactive policies that will monitor activity and take some action when certain conditions are met, e.g., alert the admin or auditor every time certain keywords are found (e.g. personal information, adult language, etc.), or apply granular retention rules to ensure optimal storage of messages.

Easy Retention Management Time, custodian, content or combination Retention policies can be based on ANY saved search Legal holds override everything

Barracuda Message Archiver is Scalable Solutions from 500 GB to over 48 TB that scale and grow with your business Message Archiver 150 Message Archiver 350 Message Archiver 450 Message Archiver 650 Message Archiver 850 Message Archiver 950 Message Archiver 1050 Usable Capacity 500 GB 2 TB 4 TB 8 TB 18 TB 24 TB 48 TB Recommended User Count 500 1,000 2,000 4,000 6,000 18,000 The Message Archiver platform is constantly evolving. Over the past 4 years, we quadrupled capacity at each product level and added a nearly 50 TB appliance at the high end. Pricing is simple with no per-user fees and a free 30-day eval, plus with our Instant Replacement hardware refresh subscription, customers get a new version of their existing box for free. So you never need to worry about obsolescence. And if Message Archiver customers bought their appliance 4 years ago, they get 4x the storage and all our new features as a free upgrade.

Barracuda Message Archiver Cloud-connected archive for efficiency and eDiscovery Centralized, extendible secure, searchable repository for email, that addresses the full range of storage, legal, regulatory, and business challenges presented. Ideal for organizations looking to reduce email costs, boost user productivity, and quickly comply with search and discovery requests. The Barracuda Message Archiver solves some pretty painful IT challenges in one simple, integrated appliance that’s easy to deploy, easy to manage, and easy to afford. We provide a powerful yet intuitive mobile app that provides anytime/anywhere, fast access to any email a user ever sent or received. We optimize and simplify email management by deduplicating and compressing data while eliminating the need for local archiving via PSTs. And we help respond quickly to eDiscovery requests while also assisting in maintaining compliance with 3rd-party legal requirements. All in one appliance. Barracuda simplifies your IT so you can focus on high-value activities

Barracuda Message Archiver Customer Perspective

Broad Market Adoption Thousands of Appliances Installed Millions of Mailboxes Archived Tens of Billions of Messages Multiple Petabytes of Data Barracuda Message Archiver Barracuda Message Archiver has achieved some significant market milestones and established notable levels of data protection for our broad customer base. Our appliance is market tested and battle proven to meet stringent customer archiving needs.

Message Archiver is Customer Proven Customer Sound Bites “We chose the Barracuda Message Archiver because of the ease of use, low maintenance, and overall simplicity of the interface for the end user.” Chad Prawitz IT Manager “We set up the appliance, turned it on, and it just started working. The Barracuda Message Archiver has been perfect since day one! David Pfaehler Branch Chief of Network and Telecommunications Division “The Barracuda Message Archiver allows us to accurately search for and retrieve email related to FOIA requests as well as other litigation. I like the ability to stack search criteria in order to pinpoint results.” TechValidate Survey of State & Local Government

Barracuda Message Archiver Support

Barracuda Keeps You Up and Running Next business day hardware replacement Instant Replacement gets you back up and running fast

Barracuda Archiving Saves You Money Instant Replacement includes hardware refresh every four years keeping you on the latest platform at no additional cost 2006 2010 2014

Barracuda Keeps You Up and Running Award-winning, live, 24/7 customer support with no phone trees “Excellent customer support – the best support of all our vendors.” “Easy to use interfaces, excellent support!” “Support is top notch.” “Bravo Barracuda! I sleep better at night!” “Centralized management, outstanding support.” “Barracuda has the best technical support in the industry.”

Next Steps 30-day risk-free evaluation for you to experience all benefits of Barracuda Backup Contact your Barracuda specialist to get started: Your Sales Rep sales@barracuda.com | 1-888-555-1234

Virtual Appliances New Deploy archives faster into a Private Cloud or create archiving as a service without adding additional hardware Customer 1 Create Archiving as a Service Deploy into private cloud Rapid deployment Throttle up/down resources Leverage cloud storage Customer 2 VMWare or Hyper-V Customer 3 Benefits of a Vx Archiver *Reduced power and cooling *Benefit resellers who are hosting managed archiving *Fast deployment –download image and good to go *Initial upfront /purchase is more affordable than appliance model. *Seamless upgrade/down grade capability *Great solution for SBS customers – Hyper-V comes free with SBS server can spool up a VX right away and get compliant. *Potential ability to vMotion to a different storage group in case of a disaster. *Allocate more resources for a temporary period of time like exchange integration or pst ingestion and throttle down after the case. *Utilize own hardware *Potentially faster purchase cycle and PoC deployments

Virtual Appliances New Customers look to deploy Archivers into local virtual solution without requiring additional individual hardware appliances Deploy Archiver into existing virtualization stack Easily upgrade to next model as storage needs increase Rapid deployment Advantages of being on Vx platform for storage redundancy Leverage cloud storage Virtual BMA VMWare or Hyper-V Benefits of a Vx Archiver for customers with an existing virtualization environment *Reduced power and cooling *Benefit customers who are already running a Vx environment *Fast deployment –download image and good to go *Initial upfront /purchase is more affordable than appliance model. *Seamless upgrade/down grade capability *Great solution for SBS customers – Hyper-V comes free with SBS server can spool up a VX right away and get compliant. *Potential ability to vMotion to a different storage group in case of a disaster. *Allocate more resources for a temporary period of time like exchange integration or pst ingestion and throttle down after the case. *Utilize own hardware *Potentially faster purchase cycle and PoC deployments