Program Review Presentation April 18, 2012 Assessment Center Program Review Presentation April 18, 2012

Program Description The Assessment Center provides the following testing services: Basic Skills Testing English (CTEP) Math (COMPASS) ESL (COMPASS/ESL & Writing Sample) Chemistry Placement (CCDT) LASSI (Learning and Study Strategies Inventory) – Optional Graduation Competency Testing Reading (COMPASS) Math: Elementary Algebra (DTMS) Intermediate Algebra (Los Rios Math Competency) Ability-to-Benefit Testing (ATB) for Financial Aid (COMPASS) (To be discontinued June 30, 2012) Proctored Testing for Other Institutions Microsoft Office Specialist Certification Testing - MESA Students Brief Description of your program. Who are you? One Slide, 2 minutes

Benchmarks Tests Administered 2010/2011 Exam/Inventory Number English (CTEP) 10,202 Math Self-Assessment 12,784 (discontinued 6/01/2011) Math (COMPASS) 4,380 (started 10/18/2010) ESL (COMPASS & Writing Sample) 1,182 Chemistry (CCDT) 331 Graduation Reading Competency (COMPASS) 1,498 Graduation Math Competency (DTMS) 28 Graduation exams given on special “Graduation” days 336 (15 sessions) Ability-to-Benefit (COMPASS & CELSA) 1,165 LASSI 5,573 (discontinued as standard instrument March 2011) Total (Math SA and special grad days test totals removed) 24,359

Program -- Challenges The Assessment Center: Has limited space and testing facilities. There are adequate space and facilities to test all students during non-peak times. During peak months our testing facility has long lines because we do not have adequate testing space. Lacks one permanent staff member at the front counter and one permanent staff member to work in the Testing Lab. These positions are currently filled by over a dozen student help and temporary staff. Our challenge is to schedule all these employees around our extremely variable testing hours, based on the staff’s availability, absences and vacations. Must continue to update current temporary staff and train new hires. We experience a great deal of turnover in our student help and temporary staff, and therefore spend a lot of time training new employees each semester. Needs additional space and lockers, so students will not have access to cell phones or to any personal belongings.

Planning Implications The Assessment Center will: Continue to offer placement and competency exams while working with academic departments, management and counseling to assure that new and continuing students can meet their testing needs. Continue to work within space and equipment constraints during peak testing times, while requesting space and equipment for 12 more testing stations in our Testing Lab. This will allow us to reduce wait times and prevent us from turning students away. Continue to hire, train and schedule the large number of student workers and temporary staff that are needed to work at the front counter and as proctors in the Testing Lab. We will continue to request in our EMP one permanent staff member at our front counter and one permanent staff member to proctor in the Testing Lab. Continue to request space and equipment in our EMP for storage lockers so that students will be able to store cell phones and all other belongings, to ensure an optimum environment in the Testing Lab.