LUNCH AND LEARN SURVEYMONKEY Why use surveys? Quick demonstration of how to use SurveyMonkey Build your own – individually or in small groups

surveymonkey Why survey people? Powerful tool in collecting insightful data Online surveys are relatively inexpensive and wide-reaching Can be used to improve customer service, create targeted marketing strategies, get feedback from customers, staff, community, etc. SurveyMonkey is user-friendly, intuitive, and has a (basic) free account

CREATING SURVEYS Hit “Create Survey” Select “Build a new survey from scratch” and give it a title Main tabs you’ll need on the left are Builder and Options Builder is where you drag and drop questions from. Can also use the ‘add a new question’ button at bottom Options contains other elements such as logo, question numbers, progress bar, etc.

CREATING SURVEYS Hit “Preview & Test” When you’re happy with it, move to the collect responses tab

TASK Create your own survey! Title 4 different types of questions, 1 page Turn off question numbers Make responses anonymous

tips Do not use surveys unnecessarily Survey design is important If you don’t know how to do something or you get stuck, Google it! Google is your friend. Talk to the Communications Team about your survey and the best way to disseminate it.

Congratulations! NOW YOU’RE ALL SURVEYMONKEY CHAMPIONS