Information Session – June 14, 2017 CENTRAL 1 O.C.S.C.C. No. 903 Information Session – June 14, 2017

Agenda Introductions Reserve Fund Study Update June 1/2017 - May 31/2018 Budget Items of Interest General Reminders Questions (any time)

Introductions Board Members Marty van Gaal (term ending Fall 2018) – President Rick Butson (term ending Fall 2017) – Secretary Krista Nonnenmacher-Biddiscombe (term ending Fall 2019) – Director Property Manager (Taggart Realty Management) (1 year contract – May 31, 2018) Michelle Compton (email: mcompton@taggart.ca) Viktoriya Neadow (assistant) Concierge (employee of the Condominium Corp) Patrick Lebrun (email: conciege@central1condo.com)

Reserve Fund Study Objective Set up a schedule for the anticipated repair and replacement of common element items Create a special account for major repair items and replacement of common elements and assets of the Corporation Determine the annual contribution necessary to maintain an adequate balance - for the 30 year period of the study Satisfy the legislation regarding the Condominium Act, 1998 and related regulations Follow Investment Rules All investments must be 100% guaranteed Federal or Provincial (no limit), Banks ($100,000 CDIC insured) Update study every 3 years (paper followed by full inspection) Paper Study - spring of 2016 (completed) Full Study – spring 2019 Study cost is paid from the reserve fund

Reserve Fund – Plan and Financial Summary 2016 Paper Study Completed 2% increase for next 3 years assumption of 2% inflation and 3% interest for next 30 years Current Non Audited Balance as of May 31, 2017 - $1,449,728 investing in 1 to 5 year GICs All Withdrawals to date $28,713 Gladstone Garage Door Replacement $2,170 for 2016 Paper Study $52,805 for Parking Garage Membrane Repair on ground level and ramp Planned Withdrawals in 2017-2018 $7,600 for Treadmill Replacement Spandrel Glass Replacement (investigating options) Painting of High-Traffic Areas (P1, P2 and Ground lobbies, 2nd floor hallway, amenity room)

5 Year Condo Fee Summary 2013-2014 2014 - 2015 2015 - 2016 2016 - 2017   2013-2014 2014 - 2015 2015 - 2016 2016 - 2017 2017-2018 % Change Total Condo Fees $1,073,377 24.55% $1,094,845 2.00% $1,033,578 -5.60% $1,054,250 $1,075,335 Operational $778,873 3.94% $794,450 $727,176 -8.47% $736,258 $755,462 Reserve Fund $294,504 162.% $300,394 $306,402 $312,530 $318,781 Price Per Foot 47.1 cents 48.0 cents 45.3 cents 46.2 cents 47.1

June 1, 2017 to May 31, 2018 Budget Audit Budget YTD 2015-2016   Audit Budget YTD 2015-2016 2016-2017 31-Dec-16 2017-2018 REVENUE   Common Charges 1,033,567 1,054,250 614,978 1,075,335 Interest Income - Misc Income 10,416 14,000 5,785 8,000 Total Revenue 1,043,983 1,068,250 620,763 1,083,335 EXPENSES Repairs & Maintenance General Maintenance 42,907 40,000 18,332 Building Supplies 4,201 5,000 1,534 Contingency 15,000 6,262 Fitness Equipment Maintenance 3,674 8,500 2,517 Contract Cleaning 72,819 82,700 48,287 84,117 Security 22,509 18,000 12,850 Concierge & Benefits 36,618 45,000 25,715 47,000 After-Hours On-Call 5,571 4,000 1,860 Landscaping 9,064 2,920 6,000 Snow Removal 2,204 2,500 771 3,000

June 1, 2017 to May 31, 2018 Budget Projected Audit Budget Year End   Projected Audit Budget Year End 2015-2016 2016-2017 2017-2018 Hvac Maintenance 22,695 18,000 18,235 23,000 Garage Maintenance 15,672 19,000 15,578 16,000 Generator Inspect & Maintenance 4,897 7,000 5,224 Elevator Maintenance 31,472 35,000 30,805 Window Cleaning 9,368 9,500 9,345 Compactor Maintenance - 3,000 Garbage Removal 5,012 5,000 9,056 Garage Overhead Doors Compactor Lease Interest 4,963 Water Treatment 7,279 7,600 6,505 Life Safety & Monitoring 13,142 10,000 14,361 13,000 Website 1,500 General Contigency 198 Green Loan Cost Recovery Loan - Interest 14,517 9,845 2,685 Total Repairs & Maint. 328,782 366,108 332,486 368,864

June 1, 2017 to May 31, 2018 Budget Projected Audit Budget Year End   Projected Audit Budget Year End 2015-2016 2016-2017 2017-2018 Administration   Management Fee 74,539 76,030 75,807 77,323 Insurance 31,882 32,550 39,198 40,766 Bank Charges 821 1,500 1,245 Office Expenses 4,241 1,975 2,000 Total Administration 111,483 111,580 118,224 121,588 Utilities Hydro 89,175 101,970 110,431 104,009 Water 62,774 60,000 70,778 70,000 Gas 47,633 65,000 43,701 Utilities Contingency - 15,000 Telephone 6,052 3,000 2,746 Generator Fuel 1,600 Total Utilities 205,634 246,570 227,656 252,009 Consulting Legal 4,807 6,000 3,831 4,000 Audit 5,255 5,360 Consulting Engineering 511 Performance Audit Total Consulting 10,062 12,000 9,702 13,000 Total Operating Costs 655,961 736,258 688,068 755,462

June 1, 2017 to May 31, 2018 Budget   Projected Audit Budget Year End 2015-2016 2016-2017 2017-2018 Reserve Contribution 306,402 312,530 312,529 318,781 Green Loan Principal Payments 83,306 87,978 38,075 Green Loan Retirement Fund - Compactor Lease - Principal repayment 10,834   Total Expenses 1,056,503 1,147,601 1,099,409 1,123,152 End of Year Loss (Surplus) (12,520) (79,351) (37,109) (39,817) Beginning Loss (Surplus) 276,450 263,930 226,821 Closing Loss (Surplus) 184,579 187,004 Portion of Operating Surplus Designated for Green Loan Retirement Fund (Oct 1, 2017) 95,042 Estimated Operating Surplus as of May 31, 2018 89,537

Contracts Contract Contractor Term Management Taggart Realty Management May 31, 2018 Auditor WGPCAS Next AGM Elevator Schindler Elevators August 8, 2033 Mechanical Optimum Mechanical Solutions June 30, 2018 Landscaping Always Growing Fall 2017 Exercise Equipment Fitness Eq of Ottawa 30 day notice Fire Alarm Pyron Fire Protection Sept 2017 Co2 Detection Armstrong Monitoring Tri-Sorter (Compactor) WSG (Lease) June 2018 Insurance Smith Petrie Broker June 8, 2018 Snow Removal Marsden TBD Water Treatment Rochester Midland Generator Gal Power Security Signal Security 60 days notice Cleaning North Star September 31, 2018 Hydro EnerCare 10 year – January 18, 2019 (must give 8 months notice to cancel) Green Loan Laurentian Bank October 1, 2017 ($95,042 remaining) Garage Doors Parsons/RAM

Shared Facility Allocation Description Allocation to Commercial Gas 20% Electricity Generator Gladstone and McLeod Garage Doors Loading Dock Door (ground level) 50% Emergency Monitoring Fire System Maintenance Insurance Garage General Maintenance Landscaping

Other Items of Interest AGM – November 15, 2016 New rules rolling screen door bike tags (free) – control abandoned bikes Saturday moving ($) and use of McLeod elevator locking ring (for bikes) in parking spaces Pet wording (dog to pets) Christmas Lights on railing Proposed Bylaw and Rules: To reduce insurance cost – change to standard unit description and deductible Smoking Survey – not conclusive, 50/50 Canada Post Lockers – P1 and P2 Investigating new rules for Parcel Pick-Up Garbage Chute issues and options Success - Gladstone Garage Door replacement Agreement with Central 2/3 for sharing after-hour coverage Gladstone Garage Door coded door entry device (bikes, foot traffic) – will change code Building appraisal for insurance – increased from $54.5m to 69.4m (increase of insurance - $55,263, higher than budgeted) 24/7 monitoring of 10 floor mechanical room FOB audit Rented new storage locker ($136 per month) and small parking space in P2 ($75/month), investigating possible additional storage space rentals

Other Items of Interest (continued) Bars for Real Estate lock boxes (Gladstone/McLeod drive through area) – other real estate boxes in and around building will be removed Minimum of 6 Month Leases Short term use of units (e.g. Air BnB) not allowed Issues with HVAC (heat pumps) in Units – Unit owner responsibility Monitor installed at Gladstone Desk – visibility of security guard Improved security, investigating installation of additional cameras on all floors (at elevators and in garbage rooms) Purchased rowing machine Facebook cleanup New plants (Gladstone), investigating options for Courtyard plants All unit doors MUST be on a Condo Master Key system (Abloy or Schlage) Deputized Concierge and Board Members to issue by-law parking infraction tickets Clothing and bottle deposit donation boxes Central 1 residents are not entitled to the use of Central2/3 facilities P2 washing station – hose damage Options for gate at diesel fill-up area Amenity Room – free booking for Central 1 community events Flushing of Drains

Other Items of Interest (continued) Scheduled Items Regular Maintenance (every 2 months) Garage Doors, Garbage Chute/Compactor, Boilers, Closed Water Loop, Fitness Equipment, Elevators, Landscaping General Cleaning (7 days per week, 5 days - entire building – 2 days - elevators and lobbies) Carpet Cleaning (entire building 2 times/yr, 2nd Floor 4 times/yr) Spot cleaning between Window Cleaning (annual) Garage Floor Cleaning (spring and fall) Painted new lines Painting of new numbers is coming Investigating cleaning of pipes Weekend Security (Friday and Saturday – 7:30pm to 2:30am, Sunday 7pm to 11pm)

Communication Owner to Owner for issues that are impacting each other (e.g. noise, general water leaking/damage, smoke) ONLY the owner (except for emergencies) is to communicate with the Property Manager Owner can make a request to communicate with the Board (via Property Manager) Renter – (except for emergencies – e.g. water leaks) report issues/concerns to their LANDLORD ONLY Owner is responsible to communicate the name (s) and contact information of their tenant to the Property Manager and provide a copy of the lease Owner is responsible for the actions of their tenant (notices and fees), including parking and storage lockers Owners are responsible to inform their tenant of declarations, bylaws and rules Serious problems in a unit (e.g. fire, major water spill) that will seriously impact other units are to be reported immediately (911, Concierge, Property Manager, After-Hour Emergency Line)

Communication (Continued) Communication with Concierge Booking the Amenity Room and Elevator (for moving) Reporting possible Declaration, Bylaw and Rule infractions Parcel pickup Reporting Common Element Issues (e.g. Garbage Room/Chute, Amenity Room – AV system, Fitness Equipment, Garage Doors) Changing Unit Lock Cylinder (must stay on building master key system) Not involved with issues within the unit (e.g HVAC and thermostats, HRV) or issues from other units (unless deemed an emergency) Hours at Gladstone Desk (between these hours, somewhere in building) Monday to Thursday, 8:00am to 8:30am and 4:30pm to 5:00pm Friday, 8:00am to 8:30am and 2:30pm to 3:00pm central1condo.com Booking forms (elevator, amenity room) Abloy cylinder order form General Information (e.g. programming thermostat) Declarations, Bylaws, Rules Amenity Room Booking (must book if 8 or more in attendance) Contact Information

Volunteers Wanted! Landscaping What to do with Courtyard and Gladstone Ongoing maintenance (spring – summer – fall) Enercare Replacement Options (notice by April , 2018)

Reminders for Owners and Residents Reminder notices will be issued to residents/owners, followed by warnings, administration fees, etc. Balconies/Terraces Permitted: Plants (completed form to property manager), Screen Door (completed form to property manager) quality seasonal furniture, electric barbeques only Not Permitted: items on hanging on railings, gas/charcoal barbeques, bikes, non-patio items (e.g. tires, picnic coolers, sports equipment, boxes), non-outdoor rugs, camping chairs, dead plants, laundry racks/clothes drying, pet litter pans/grasses, etc. Weeding of terraces is an owners responsibility (extra strength vinegar) FOBs and Garage Door Remotes - can not be sold without PM approval Parking Spots No storage of any items, only bikes allowed. Can only be rented to residents and sold to unit owners Noise & Disturbances: All residents are entitled to quiet enjoyment of their unit. Report disturbances to Concierge/Security Guard Keep Log and Report to Ottawa By-Law (3-1-1) City Councillor (Catherine McKenny) for issues outside the building (613-580-2424) Bicycles – not allowed on balconies/terraces nor in elevators or lobbies Water floods – largest condo insurance claim - locate your units water shut-off – normally in back of bathroom vanity panel

Reminders for Owners and Residents Smoking: Not permitted in any common area, including 2nd level courtyard and stairwells Do not throw cigarette butts from balconies Dispose of cigarettes in disposal receptacles (e.g. not in plant pots) Control Your Pets: – Not allowed in Courtyard, Fitness Room, Amenity Room. Must be on leash in all other common element areas of the building (ingress and egress) – “No dog business” on exterior landscaping beds, exclusive use common element balconies/terraces and neighbouring properties Damage & Theft: Residents are responsible for the actions of their guests Theft and damage of condo assets cost everyone AV System, Damaged Walls, Pool Table, Fire Exit Map, Fire Extinguishers, Glued Door Bolts, Open Fire Hose

Reminders for Owners and Residents The Condo Corporations responsibility ends at a unit door. The owner is responsible for all items within their unit, such as Entry Doors - handles/locks Patio/Terrance Doors – inside hardware Replacement and/or cleaning of filters Issues with the HRV (Heat Recovery Ventilator) and HVAC (Heating, Ventilating and Air Conditioning) Items related to interior plumbing and fixtures Noises generated from within the unit Wood flooring Importance of Unit Owner’s carrying their own personal insurance Provide a copy of the standard unit description and corporation’s updated insurance certificate to their insurance company to ensure that you are properly covered Included with your purchase and sale documents Can request documents from our Property Manager

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