ECTAA behind the scenes 55 years of presence in Brussels MUISZ General Assembly Budapest 12th December 2016 ECTAA behind the scenes 55 years of presence in Brussels Michel de Blust Secretary General ECTAA www.ectaa.eu @ECTAAEurope

Today’s Agenda: What is ECTAA – Members Some achievements in recent years Reasons for being a Member Current issues in Brussels What is new with IATA Conclusions

Who Is ECTAA? 1961 6 Members’ Associations The voice of the travel trade vis-à-vis the European Union, IATA, UNWTO, WHO, OECD, etc… 2016 36 Members 3 Allied Members 1 Preferred Destination

MUISZ & ECTAA MUISZ joined ECTAA as observer in 1994 Became affiliated Member in 1998 Became full Member in 2001 Hosted ECTAA AGM in Budapest in 1995 – 2001 – 2009

The Industry in Europe 90.000 enterprises 20.400 IATA accreditations (-3,46%) 60% of all International tickets on IATA Members > 50% of BSPs worldwide 180 million packages sold in 2015

Why ECTAA ? Do you know: Over 250 EU Directives and Regulations apply directly to travel agents & tour operators Transport Consumer protection Taxation Visa Code Tourism Etc…

Some Recent Achievements The PNR Directive – less obligations for agents The IMD – Insurance Mediation Directive - Agents can continue selling travel insurances Review of the European visa code - Easier access from third countries The Malev Case - Trying to get our money back

ECTAA’s 2016 Activity Report Some Recent Achievements ECTAA’s 2016 Activity Report http://www.ectaa.org/files/cms/ad16-182-123.pdf

Current issues Lufthansa DCC Member States travel warnings Transposition of the Package Travel Directive Air passenger rights IATA New GEN ISS plans ETIAS Etc…

IATA New GEN ISS Project New form of agent accreditation Easy pay The credit limit RHC Global Insolvency Insurance

IATA New GEN ISS Project 3 New types of accreditation Easy Pay – “pay and sell” Standard accreditation Multi country accreditation

The Easy Pay functionalities Optional Easy Pay Light accreditation with no bank guarantee Advanced payment of sales Compulsory Easy pay When an agent reaches the credit limit (RHC)

The Remittance Holding Capacity RHC Objective: combat fraud (0,003%) of PSB sales!) RHC = Formula based on previous year turn over + margin (5% or 15% or 100%) Initial trials: more than 23% of agents potentially affected

Global Insurance against the risk of Insolvency Global insurance (Euler – Hermes) Optional (to replace bank guarantees) Premium / costs / conditions not specified yet

New Gen ISS Resolution 8xx adopted 09/2016 Easy Pay available in 2017 RHC still in negotiation : implementation 2018

New Gen ISS – What is missing ? A better governance of the IATA programme Coverage of the risk of airline insolvency BSP open to new forms of payment

What to expect in 2017? Perceived security threats – travel advices The refugee crisis The Brexit – impact on tourism Impact of the Digital & sharing economy

Why being a Member of ECTAA? Have your say in Brussels Be influential with the EU Legislator Be taken seriously by IATA Benchmark with other Member States to get best national legislation (PTD)

How to get the best of ECTAA Consult secretariat & Members on current issues Join the technical working groups and committees Participate to the semi-annual meetings Use the ECTAA Members’ network Etc.

Conclusions European Tourism growth inseparable of the EU Travel Trade stronger when united

Thank you www.ectaa.eu @ECTAAEurope 22