Creating Faculty Evaluation and Mentoring Programs Using Brightspace UNIVERSITY OF CENTRAL OKLAHOMA Stacy Southerland, Ph.D. Professor of Spanish Tracy Fairless, M.A. Assistant Director of Instructional Design Bucky Dodd, Ph.D. Executive Director of eLearning and Innovations

Poll Question Over the past five years, which of the following options best describes the growth of elearning (e.g. online, hybrid, blended, self-paced online, interactive video) courses at your institution? It’s declining It’s flat Moderate growth Significant growth

Online Hybrid eLearning@UCO Self-Paced Online Interactive Video

Growth of eLearning at UCO

QUALITY Instructional Design Learning Context Facilitation eLearning Design Principles Instructional Design Facilitation Learning Context Academic Departments Support Services

http://www.uco.edu/cece

QUALITY PROCESS Colleges Select Faculty to Teach Online Faculty Complete Certification Course Colleges Select Courses for Delivery Course Development Peer Review & Authorization Course Scheduled Course Delivery 5 Year Reauthorization Cycle eLearning Design Principles

Support for Continuous Quality QUALITY PROCESS Colleges Select Faculty to Teach Online Faculty Complete Certification Course Support for Continuous Quality Colleges Select Courses for Delivery Course Development Peer Review & Authorization Course Scheduled Course Delivery 5 Year Reauthorization Cycle eLearning Design Principles

STRATEGIC QUALITY SYSTEMS Facilitation Evaluation System Faculty Mentor Program

Key Questions Technology as Support Platform Community Membership / Audience Diversity Needs, Goals, and Performance Outcomes Return on Investment

FACILITATION EVALUATION SYSTEM

Poll Question Does your institution currently have a faculty evaluation process for online or blended courses?

Resources eLearning Facilitation Review Dashboard (D2L) Preparing the Department Before the Review The Review After the Review Review Scorecard (Qualtrics) Self-Assessment Instrument (Qualtrics)

Process What is Quality eLearning? Best practices eLearning Quality D2L Types of online quality Preparing for the Review Process Setting timelines Using dashboard tools Using Qualtrics Reviewing Online Facilitation The review process Examples Completing the scorecard survey Consulting with Online Faculty Coaching vs. Mentoring Recommending support services Developing an action plan

Coaching for Quality Feedback Goals Professional Development

Lessons Learned Work Load for Evaluation Process Ownership of Evaluation Process Focus on community “space” and dialogue

FACULTY MENTOR PROGRAM

Poll Question Does your institution currently have a faculty mentor program for online or blended course instructors?

Assessing the Need For A Faculty Mentor Program

Customize and Implement a Faculty Mentor Program Develop a Program Model Identify the value proposition Identify the key stakeholders Identify the project leaders Identify a resource center Tracy Value Proposition – know the goals, the internal/external barriers and know the strengths/weakness Goal – to provide a consistent method of quality assurance and faculty support across all online courses. Barriers – range from a lack of awareness of the quality process, lack of time, misunderstandings, and issues of academic freedom. Strengths – each if not all, departments have several faculty that already provide tremendous peer leadership for online teaching; Weaknesses – repeating efforts, lack of authority, lack of time, & lack of compensation. Key stakeholder(s) will be able to help develop the value proposition. It will be what drives the project. Project leaders are those that stand out of the crowd. They teach online, develop online courses, have leadership skills, and have a passion to learn and make continued improvements. Resource Center – A mechanism to communicate information and resources is needed. This is the focus of my remaining time with you. We developed a resource center using Desire 2 Learn to serve as the hub for the Faculty Mentor Program.

Resource Center Develop a Resource Center Identify needed services Collect and segment resources Generate communication templates Create a method to share information Tracy

Resource Center: Point of Contact Planning Considerations Responsibilities Challenges Resources Projected Outcomes Tracy

Tracy

Resource Center: Collaborative Workshops Planning Considerations Responsibilities Challenges Resources Projected Outcomes

Resource Center: Guided Support Planning Considerations Responsibilities Challenges Resources Projected Outcomes

Lessons Learned Terminology and naming of program Fresh and dynamic information Who uses the community dashboard? Create need to use resource - motivation Focus on community “space” and dialogue

Questions or Comments? ssoutherland@uco.edu tfairless@uco.edu bdodd1@uco.edu