Roles and Responsibilities <Company Name> <Project Name> This is a Title Slide with Picture slide ideal for including a picture with a brief title, subtitle and presenter information. To customize this slide with your own picture: Right-click the slide area and choose Format Background from the pop-up menu. From the Fill menu, click Picture and texture fill. Under Insert from: click File. Locate your new picture and click Insert. Presenter’s Name Presenter’s Title Organization, Division or Business Unit Month 00, 2014 Note: The speaker notes for this slide include detailed instructions on how to customize this Title Slide with your own picture. Tip! Remember to remove this text box.

<Project Name> Roles and Responsibilities Project Executive Project Sponsor Champion the Implementation project. Create a top-down approach to enable project buy-in. Perform some interim Project Approvals and be involved in the Project Review Process. Steering Committee Come from areas of the organization impacted by the project. Collectively, make high-level decisions on the project and provide guidance to assist the progression of the project. Make sure the project is meeting its intended objectives from a functional and strategic point of view.

<Project Name> Roles and Responsibilities Project Stakeholders Provide functional, industry, technical, and customer-specific expertise, insight, and guidance. Participate in quality assurance. Participate in key review sessions. Provide input and assist in planning activities and steps. Serve as a liaison between project and department and/or area of expertise.

<Project Name> Roles and Responsibilities Project Management Team Project Manager Develop, maintain and distribute the Project Workplan and communicate the details of the plan. Assign team members to steps and monitor team progress against the plan. Resolve or evaluate project issues in the areas of operating policies, staffing, and project scope. Conduct scheduled, periodic meetings with the project team, Project Sponsor, and Steering Committee. Act as a liaison between engineers and designers and serves as the project contact person for external (non-project) resources. Project Administrator Perform administrative activities, such as maintaining project plans, coordinating time sheets, and coordinating meeting schedules.

<Project Name> Roles and Responsibilities Project Management Team (continued) Upgrade Lead Ensure that all upgrade project activities are assigned to the appropriate resources and completed on schedule. Oversee the execution and completion of the tasks documented in the upgrade instructions. Lead the upgrade effort performed by the various teams and is responsible for the overall project and leadership.

<Project Name> Roles and Responsibilities Functional Team Functional Lead Lead the business analysis effort, as well as the overall business representation of all the functional areas impacted by the implementation. Serve as the overall liaison between the organization & the project team. Business Process Analyst Provide business representation and leadership for a core functional area impacted by the implementation and provides overall business process expertise to the project team. Attend all of the fit/gap sessions where the majority of business process discovery will occur. Update process maps and process dictionary to reflect process changes. Serve as the liaison between the organization and the project team that typically consists of both organization and consulting personnel.

<Project Name> Roles and Responsibilities Functional Team (continued) Application Specialist Guide the project team through those steps that require detailed application functional knowledge and related industry best practices. May also act as an integration consultant to integrate applications, particularly across product lines.

<Project Name> Roles and Responsibilities Technical Team Technical Lead Assure that the integrity of design is maintained across business processes. Serve as the team lead for a group of programmer analysts. Install Specialist Install solution software and ensure that post-installation acceptance criteria are satisfied.

<Project Name> Roles and Responsibilities Technical Team (continued) Programmer Analyst Design, develops, and tests all in-scope modifications, interfaces, conversions, and reports. Technology Specialist Design and create technology solutions in response to business needs. Join a project when the solution requires some specific knowledge in emerging technologies.

<Project Name> Roles and Responsibilities Technical Team (continued) Upgrader Execute and complete the tasks documented in the delivered upgrade instructions. Assist in resolving any issues encountered while executing the tasks documented in the delivered upgrade instructions.

<Project Name> Roles and Responsibilities Database Administration Team Database Administrator Design and maintain the various database environments required for the new system. Migrate data from one database environment to another. Maintain security for each database.

<Project Name> Roles and Responsibilities End User Team End User - The employees, managers, and executives who will use the application software once it is deployed. Participate in Needs Assessment and Fit/Gap sessions. Provide business process insight and expertise. Participate in the quality assurance functions. Participate in testing, and creates and executes test scripts.

<Project Name> Roles and Responsibilities Internet Commerce Management Team Content Manager Develop the process for content management, including the production, approval, posting, reviewing, and discarding of content. Creative Director Establish website design and architecture standards; hire and manage graphic designers; oversee design quality, and make final navigational decisions.

<Project Name> Roles and Responsibilities Internet Commerce Management Team (continued) Graphic Designer Incorporate the vision of the creative team and interface team. Prepare graphical elements to represent functions throughout the site & work closely with programmer analyst & creative director. Integration Engineer Lead the technical interaction and communication between solutions and all other collaborative applications with which the portal interacts (legacy systems, email, calendar applications, etc.).

<Project Name> Roles and Responsibilities Internet Commerce Management Team (continued) Interactive Marketing Manager Oversee online marketing campaigns and monitor brand integrity. Integrate online efforts and supports sales efforts. Partnership Development Manager Promote the development of partner relationships to enhance the eCommerce offering. Work with the trading partners to determine technical requirements and timelines and manage the ongoing relationship with the various trading partners.

<Project Name> Roles and Responsibilities Process Change Management Organizational Change Specialist Identify the impact of business process change on the organization and determine organizational response to these changes. Develop and implement the organization communication plan. Work closely with the business process analyst and attend all prototyping sessions where the majority of business process fact-finding will occur. Perform quality assurance on the customer's business processes and make sure that all expectations are met.

<Project Name> Roles and Responsibilities System Architecture Team Network Engineer Lead the design and support of the existing and future LAN and WAN network architecture. Conduct circuit needs analysis, prepare and configure the firewall, and perform day-to-day network support activities. System Architect Lead the high-level design of the technical solution. Propose the use of appropriate technology to meet the needs of the organization. Determine hardware configurations and the number of databases, as well as the criteria for data sharing and storage. Web Master Manage intranet and extranet site activities. Develop and maintain web design and web architecture design, and maintain web-based content according to established standards.

<Project Name> Roles and Responsibilities System Administration Team Configuration Manager Oversee the Scope Change Management (SCM) process for all environments. Coordinate and manage the application of all object changes, track updates and fixes throughout the various installation database environments, and act as the approver for implementing changes into the various environments. Use upgrade tools to manage the software upgrade process. System Administrator Assess the computer-related needs of user community. Assign user IDs, set up security access and network access, and set up workstations. Establish system schedules, such as online access "up times," coordinate reporting needs and special batch execution, and make sure operational activities, such as backups, are performed.

<Project Name> Roles and Responsibilities Test Team Test Lead Assure that the project testing approach is complete for all areas of the project, functional, technical, and process change. Coordinate with the project manager to complete detailed test plans for all phases of testing. Develop the data verification and acceptance methods, procedures for handling test case failures, issue identification and resolution, and overall project communication during testing activities. Integration Test Lead Coordinate with the Test Lead to complete the detailed test plans for integration test activities, to define the test execution schedules, and to assign roles and responsibilities. Oversee the execution and completion of integration testing, including resolution of all integration test issues.

<Project Name> Roles and Responsibilities Test Team (continued) Benchmark Test Lead Coordinate with the Test Lead to complete detailed test plans for benchmark test activities, to define test execution schedules, and to assign roles and responsibilities. Oversee the execution and completion of benchmark testing, including resolution of all benchmark test issues. System Test Lead Coordinate with the Test Lead to complete detailed test plans for system test activities, to define test execution schedules, and to assign roles and responsibilities. Oversee the execution and completion of system testing, including resolution of all system test issues. Coordinate with the Test Lead to complete detailed test plans for parallel test activities, to define test execution schedules, and to assign roles and responsibilities.

<Project Name> Roles and Responsibilities Test Team (continued) Performance Test Lead Coordinate with the Test Lead to complete detailed test plans for performance test activities, to define test execution schedules, and to assign roles and responsibilities. Oversee the execution and completion of performance testing, including resolution of all performance test issues. Usability Analyst Develop and execute usability test scenarios that provide quantitative and qualitative feedback on the usability of a website. Make recommendations for improvements to usability issues. User Test Lead Coordinate with the Test Lead to complete detailed test plans for user test activities, to define test execution schedules, and to assign roles and responsibilities. Oversee the execution and completion of user acceptance testing, including resolution of all user test issues.

<Project Name> Roles and Responsibilities Training Team Training Manager Manage the training function, especially for end-user training. Work with the project team to define training strategy, design and develop end user training content and delivery, and establish proficiency requirements. Trainer Present the training material to the end-user training class participants. Training Administrator Administer the enrollment of team members in training courses. Assess training needs and develop training schedules. Assist Functional Leads and Business Analysts in the development and deployment of end-user training.

<Project Name> Team Contact List Attach the team contact after this slide or insert it as an object into the slide.

Next Steps Attach the team contact after this slide or insert it as an object into the slide.

Q & A