ICON Signals Event Alert Notification Platform Overview March 28, 2017

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Presentation transcript:

ICON Signals Event Alert Notification Platform Overview March 28, 2017

ICON Introduction

ICON Introduction ICON Voice is an Engineering and Distribution company of Voice and Data communications products and solutions Integrated Communications Over Networks Decades of experience in Embedded code, PC / Server Application Development and SIP development ICON Cloud is a provider of hosted cloud voice and applications solutions Formed in 2013 to provide Engineered hosted IP and Hybrid Hosted Voice solutions and Cloud applications

About ICON Experience Distribution Development Cloud Services Decades old distribution channel company Formerly owned by Iwatsu Over 200 channel partners of 1 to 40 years US and Canada Experienced staff 1-30 years experience Admin Sales Engineering Support Experience Inventory and supply management Equipment pre-configuration Floor planning Distribution of Alcatel-Lucent Voice, Data, WiFi and Cloud Iwatsu ESNA Technologies VSS Video Escene SIP Telephones Distribution Development Sales support ICON Alcatel-Lucent Sales help desk Technical support Professional Services Sales engineering Technical training Repair and refurbishment Full scale PBX software development PC / Server Application development Integration development Hardware development SIP, PBX, Application –interop testing Custom development Core Platform Integrator Cloud Services Engineered Small to Very large Hosted Voice solutions Event and Alarm Notification Conferencing Video Surveillance UC Services Business Continuity Service

ICON Signals Overview Event Alert Notification Software Platform

Introduction ICON Signals is an advanced Event Alert Notification Software Platform designed and developed by ICON Designed to operate in Cloud Hosted or Customer Premises Applications Can operate as a Cloud or Premises stand alone system Can be integrated to Hosted or Premises PBX Platforms Signals monitors a wide variety of Triggering Events that include Environmental detection devices - Wired and wireless, Motion, Temperature, Electrical Current, Water Leak detection, Switches and Other devices. Telephone System Events – E-911 calls, specific internal or external numbers dialed, specific telephones being used, Others Third Party Systems Events – School Lock-Down Switches, Alarm panel signals, Others

Overview Upon a Triggering Event (signal), the Signals software executes highly flexible, Programmable Notification Actions Actions reference a Rules Engine containing tables that define how the notification is accomplished Actions are defined in the software to notify People or Alert Devices of the triggering event Various Notification methods are supported in a triggering event Voice call SMS Text E-Mail Rainbow message Generate calls to Cloud Hosted or Premises PBX Systems Integration to other building systems such as school strobes for lock-down

Concept ICON Signals is an advanced Event Processing Platform Converts various Event Data “Signals” into alert notifications Triggering Events “Signals” are sent to the Rules Engine Rules are executed to send notifications or perform other actions People, Devices or platforms to notify of an event SMS Alcatel-Rainbow Text-to-Speech Message Play Recorded Voice Message Activate External Devices E-Mail Call PBX Extensions Trigger Devices / Sensors PBX Events Dialing, Ringing, Etc Other Systems Alarm Systems

Concept ICON Signals is an advanced Event Processing Platform Converts various Event Data “Signals” into alert notifications People, Devices or platforms to notify of an event SMS Alcatel-Rainbow Text-to-Speech Message Play Recorded Voice Message Activate External Devices E-Mail Call PBX Extensions

Overview Construct Trigger Events Signals Rules Engine Alert Device Notification Devices are triggered. Signal data is sent to the Signals software engine Each trigger device is registered in the Rules Engine Database The Signals Rules Engine determines the Devices, Type of notification, Audio message and Text to be sent to the Alert Device

Overview Platform designed and developed for maximum flexibility. The platform can: Operate as a stand alone system deployed as Cloud hosted, Premises, or hybrid solution Operate integrated to an Iwatsu ECS or Alcatel-Lucent OXO, OXE, OpenTouch premises or Cloud Hosted system Supports multiple system connections to create a Common Notification Platform Highly scalable Can operate cost effectively from very small to very large applications Multi Use / Multi Purpose platform Communication System monitoring Environmental monitoring notification School security–lockdown notification Building management system integration alert notification

System Overview

System Overview Platform Designed and developed on a robust, reliable, proven core platform developed by ICON over many years. Enterprise Services The core platform was originally developed to provide outside real time control of PBX systems Used to serve data to other systems and applications Software Designed on a Linux Operating system Designed and develop as an Alert Engine Advanced software engine Trigger Devices Large variety of trigger devices supported Unlimited Trigger device support Wired environmental trigger devices Wireless environmental trigger devices, WiFi or 900Mhz

System Overview Notification SMS Text Notification to any Mobile handset that supports SMS (image to follow) Provides / Allows for text response by recipient for delivery notification E-Mail Can interface to local MS Exchange Server or cloud E-Mail such as G-Mail Rainbow Notification Interfaces to Rainbow for Notification to the Rainbow PC Application, Web Interface and Mobile Application Voice call Generate internal or external voice calls to any number and plays a customized recorded or text-to-speech message for different triggered events

System Overview Notification Cloud Hosted or Premises PBX Services Access Analog or IP Paging systems to announce messages or provide instructions Other System Integration Trigger building alert systems such as lock-down strobes and other devices. Interface to building systems such as alarm systems

System Overview Reports Signals contains an advanced graphical report engine Provides trigger reports on each device Provides graphed reports for different type of sensors such as temperature

System Overview E-Mail Notification Signals can send e-mail notification to Any number of recipients, read from any device Example of 911 notification to Android mobile and Gmail Displays any text entered into software plus Extension and Name

System Overview SMS Text Notification Signals can send SMS text messages to any mobile device for any detected Signal iPhone Android Others Text can be bi-directional for notification verification by depressing link embedded in the message Emergency 911 Call Environmental sensor device notification School Emergency Lock-Down

System Overview Rainbow Notification PC Application Web Interface Mobile Application Images to be inserted here. DC to create.

System Overview Capacities Unlimited SMS text number support Interface to cloud based SMS service Unlimited E-Mail address notification support Virtually Unlimited Notification Voice Messages Voice message announcement by recorded message or text to speech message when audio call answered Communications System Support Supports multi system integration Advanced integration accomplished through CSTA Software Licenses Contains a license engine for the addition of features SIP Call Control Engine Contains an embedded Advanced SIP call control engine used for notification

System Topology Images

Signals Premises Server

Signals Cloud Server

Trigger Devices / Sensors

Trigger Device / Sensor Overview – 900Mhz Manufactured by Monnitt Gateway transceiver DC Volt Meter Asset Tracker One Button Press Dry Contact Motion Sensor Open / Close Sensor Temperature Sensor Water Detection Sensor Others (Note: this slide will have to be changed to the commercial access points)

Trigger Device Overview 900 Mhz Trigger Devices / Sensors Manufactured by Monnitt Transceiver topology Drawing has to be developed and inserted here. DC to create.

Trigger Device / Sensor Overview - WiFi Can operate with existing WiFi Access Points Can use dedicated WiFi Access Points Manufactured by Point Six Temperature Sensor Dual Temperature Sensor Water Detection Temperature Humidity Voltage Sensor Current Sensor Door Sensor

End