Shun Fai Industrial Ltd MPLS Proposal For Shun Fai Industrial Ltd Prepared By: Justin Lam Date: 19 May 2011
Executive Summary Section 1. Company Profile 1.1 Company Overview 1.2 Background 1.3 Empowerment Network 1.4 Our Network 1.5 International Certifications 1.6 Awards 1.7 Worldwide Coverage 1.8 Network & Operation Section 2. DYXnet MPLS Solution 2.1 DYXnet Solution – Option 1 2.2 DYXnet Solution – Option 2 2.3 DYXnet Solution – Shenzhen (Cont.) 2.4 SSL VPN Remote 2.5 Option 1 and 2 Comparison 2.6 International Business Partnership 2.7 Our Competitive Advantages Section 3. ONE NetTraffic Report (Optional) 3.1 Traffic Utilization Graph 3.2 Real Time Circuit Status 3.3 SLA Data 3.4 Custom Reports 3.5 ONE NetTraffic (cont.) Section 4. IDC - MPLS VPN White Paper 4.1 Abstract of the White Paper 4.2 Case Study (GUESS, "K" Line & ASUS) 4.3 Our Clients - by industry, Carriers & Carrier Partners
Section 1 Company Profile
World-class ICT - Product & Services
Background Founded in 1999 by former senior management of PSINet HK Operating in Hong Kong (HQ), Mainland China, Taiwan, Singapore and Vietnam 400+ staff in 12 offices (plus 1,300+ staff in Contact Centres) 7 IDCs (HK, BJ, SH, TP) & 4 Contact Centres (BJ, SH, GZ) 37 cities with Network POPs in Asia with services covering 700 cities Serving over 6,800 MPLS VPN clients’ sites and hosting over 5,200 clients’ servers Over 2,500 enterprise clients across regions The only foreign JV in PRC has nationwide IP VPN / IP Call Centre / IDC licenses
DYXnet Business Empowerment Network <Note:Follow the animation, the speaker should list the elements of DYXnet Business Empowerment Network one by one first.> Global Network Infrastructure World-class ICT services International Business Partnership <Then, following with the elaboration:> DYXnet Business Empowerment Network This powerful architecture integrates strong foundation of robust infrastructure, extensive business partnerships and world-class ICT services. With DYXnet’s Business Empowerment Network, we deliver advanced ICT technologies to customers and partners throughout Greater China, while also bringing China’s many opportunities to our customers and partners around the world. 6
37 Point-of-Presences covers more than 700 cities in Asia Committed Service Level Agreement (SLA) quality Around-the-clock network monitoring, management and reporting Operate with Industry’s best-practices - ISO20000 and ISO9001 7
International Certifications 2010 VMware Partner: Professional Service Provider 2010 Dell PartnerDirect ISO9001 since 2007 ISO20000 since 2007 ~100% engineers with CCNA/CCDA/CCNP/CCIP/MCSE certifications 20%+ project managers with PMP/CPMP certifications ISO27001 Cisco EUC Specialized Partner since 2006 Cisco Premier Partner since 2006 Hong Kong SuperBrands 2005 Microsoft Certified Partner since 2002 Cisco Powered Network since 2000 Polycom Solution Partner since 2006 Nationwide IP VPN / IP Call Centre / IDC licenses in PRC 8
Awards Frost & Sullivan 2010 MPLS VPN Market Leadership of the Year Frost & Sullivan 2010 Contact Centre Outsourcing Market Leadership of the Year CAPITAL Outstanding Green Excellence Awards 2010 2010 The Best Contact Centre Outsourcing Service Provider (China) 2010 Top100 Service Outsourcing Provider in China (Growth Enterprise) 2009-10 Top50 Service Outsourcing Provider in China 2009-10 The Best MPLS VPN Service Provider 2009 Outsourced Contact Centre of the Year (Inbound) 2009 Southern China Contact Centre of the Year (over 100 Seats) 2009 Off-shore Contact Centre of the Year 2009 China Best Outsourcing Contact Centre of the Year Cisco FY2009 Q2 Best Contributor Award of UC 2008 – 2009 China Best Outsourcing Service Provider For The Best MPLS VPN Service Provider - From 赛迪传媒:CIO360中国信息主管网 www.cio360.net in 2009 - From 全球IP通信联盟 www.microvoip.com in 2010 9
Worldwide Coverage
Network & Operation
Section 2 DYXnet MPLS Solutions (A & B)
DYXnet Internet Plus (Solution 1) – 4M Bandwidth HK-DG All users will connect the HK server in through customer broadband and DYXnet MPLS connection. CU BB (provided by customer) PRC Users Dyxnet Pops Local Loop Dongguan CT BB (provided by Customer) DYXnet MPLS Backbone Dyxnet Pops 10M HKBN (provided by customer) Local Loop Hong Kong 10M WTT (provided by customer) DYXnet 4M Bandwidth 4M Dyxnet Router Dyxnet Pops Data Server
DYXnet ONE VPN Coporate Plus (Solution 2) – 4M MPLS HK-DG All users will connect the HK server in through customer broadband and DYXnet MPLS connection. CU BB (provided by customer) PRC Users Dyxnet Pops Local Loop Dongguan CT BB (provided by Customer) DYXnet MPLS Backbone Dyxnet Pops 10M HKBN (provided by customer) Local Loop Hong Kong 10M WTT (provided by customer) DYXnet 4M Bandwidth 4M Dyxnet Router Dyxnet Pops Data Server
ONE VAS Family MRTG Report Traffic Utilization Graph Bandwidth Utilization MRTG charts show the bandwidth utilization including: Daily, weekly, monthly and yearly graph Traffic In/Out, Max, Peak and Average
Section 3 ONE NetTraffic Report (Optional)
ONE NetTraffic Report Traffic Analysis, Capacity Planning, Making Policy Decisions DYXNet offers complete service information including: Real-time circuit status Circuit Availability Traffic Utilization Traffic Analysis SLA Data Login account scheme Multiple login accounts per customer Access right management
Traffic Utilization Graph User Interface Traffic Utilization Graph Bandwidth Utilization MRTG charts show the bandwidth utilization including: Daily, weekly, monthly and yearly graph Traffic In/Out, Max, Peak and Average
Real Time Circuit Status User Interface Real Time Circuit Status Real-time circuit status Detailed information is shown when there’s any outage incident, including start time of outage and downtime duration.
SLA Data User Interface For customers signed the SLA (Service Level Agreement), they’ll find a “SLA Data” section after logging in to the customer portal site. The data shown here are SLA commitments and the actual result of the past six months.
Custom reports can be generated based on following criteria: Traffic Analysis Custom Reports Custom reports can be generated based on following criteria: Source / destination address Application Port / port range Period (date & time) In and Out Traffic Match any / match all criteria
ONE NetTraffic (cont.) Application & User Bandwidth Distribution Bandwidth utilization by application. Top N – Application Traffic Bandwidth Protocol Utilization Bandwidth utilization by user. Top Talkers Top Conversations Custom Reports & More!
International Business Partnership VMware Partner: Professional Service Provider Dell PartnerDirect Cisco Premier Partner Cisco Express Unified Communications (EUC) Specialized Partner Microsoft Certified Partner Polycom Solution Partner Other Local Solutions Partners
Our Competitive Advantages The leading Greater China ICT Service Provider with over 10 years experience Professional and seasoned service team Solid experience in PRC with local expertise and strong Telco relationship Comprehensive and flexible solutions Competitive and flexible pricing scheme Flexible billing options
IDC - MPLS VPN White Paper Section 4 IDC - MPLS VPN White Paper
IDC - MPLS VPN White Paper for detail see : IDC White Paper.pdf
Abstract of the White Paper DYXnet commissioned IDC to conduct a custom survey on IP VPN to understand the requirements of enterprise with IT decision-making responsibilities and operation in Greater China Providing insights on key factors: competitive pricing and reliability when selecting a regional service provider as well as enterprises’ usage experience Featuring 3 case studies on how GUESS, “K” Line and ASUS benefited from using DYXnet regional IP VPN 27
Case Study - GUESS Background Challenges A global fashion brand Within the PRC, it has two offices, one in BJ and the other in SH with a data centre and a warehouse located in SH Challenges GUESS experienced network performance inconsistency and high latency issue especially between offices in the PRC and HK or the rest of the world as data was transmitted over the public Internet 28
Case Study - GUESS Solution Subscribing to DYXnet ONE VPN due to its good coverage between HK and the PRC as well as its competitive pricing Greatly improved its network performance between the PRC and HK Not experiencing any major latency issue 29
Case Study – Background Challenges A global transportation company Within the Greater China region, it has 20 offices across South and North China, and HK as the head office connecting to its head offices in the US and Japan Challenges Continuing business expansion within China Facing escalating network costs Concerns over switching service provider that might cause network reliability issues or incur high installation costs 30
Case Study – Solution “K” Line decided to fully migrate its MPLS VPN network to DYXnet in 2009 from CPCNet and also subscribes to DYXnet ADSL and network security services DYXnet’s capabilities to meet “K” Line price requirements DYXnet’s willingness to work with “K” Line global provider, NTT Com to ensure good network performance outside Greater China “K” Line experienced 12% savings on its yearly network cost 31
Case Study – Background Challenges A well-known global technology brand Within Greater China, ASUS has more than 20 branches including four offices in Taipei, Shanghai, Suzhou and Hangzhou which serve as their main traffic centers or data warehouses. Challenges Requiring secured network connectivity across these sites Concerns over escalating bandwidth and hardware costs arising from supporting video/voice conferencing and other collaborative tools Ensuring business continuity and maintaining network redundancy across the various sites 32
Case Study – Solution Subscribing to DYXnet ONE VPN between its four offices for 5 years ASUS has been highly satisfied with DYXnet network service 33
Our Clients – by industry Manufacturing Logistics Retail
Our Clients – by industry Financial Services Media / Hotels Others 35
Our Clients - Carriers 36
Our Carrier Partners’ Clients 37
Thank You!