ISO An introduction Part 2

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Presentation transcript:

ISO 9000 - An introduction Part 2 P. B. Dhanish Mechanical Engineering Department National Institute of Technology, Calicut Email:dhanish@nitc.ac.in Phone: (0495) 2286401(O), 2286415(D), 2440283(R) http://www.nitc.ac.in

How quality systems developed... World War I Factory System Inspection World War II MIL-Q-9858 (US) AQAP 1,4,9 (NATO) DEF STAN 05/21,05/24, 05/29 (UK) BS 5750-1979 ISO 9000-1987 ISO 9000-1994 ISO 9000-2000

How quality systems developed... World War I Factory System Inspection World War II MIL-Q-9858 (US) AQAP 1,4,9 (NATO) DEF STAN 05/21,05/24, 05/29 (UK) BS 5750-1979 ISO 9000-1987 ISO 9000-1994 ISO 9000-2000

Why go for ISO 9000 certification? Marketing benefits Export OEM Open market Multiple evaluations

Why go for ISO 9000 certification? ... Customer satisfaction Cost savings Employee satisfaction Liability prevention Subcontractor benefits Investor benefits Social benefits

Who gives the certificate? Not ISO!

NABCB in India National Accreditation Board for Certification Bodies DNV has been accredited BVQI and IRQS have applied www.qcin.org

How to get certification? Certification audit Surveillance audit every 6-12 months Renewal after 3 years

What does it cost? Depends on size, product, etc For three years Around Rs 20,000 per year for certifying a small company with 50 employees + Consultant’s fee

How ISO 9000 achieves quality? Product Quality Men Material Machine Method