International Health Insurance and Services for SUNY

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Presentation transcript:

International Health Insurance and Services for SUNY GeoBlue International Health Insurance and Services for SUNY GeoBlue is the trade name of Worldwide Insurance Services, LLC, an independent licensee of the Blue Cross and Blue Shield Association. Made available in cooperation with Blue Cross and Blue Shield companies in select service areas.

What does the SUNY plan cover? Benefits Review What does the SUNY plan cover?

What does the plan cover? SUNY Inbound Benefits What does the plan cover? 100% Coverage for illness and injury up to a maximum of $400,000 per illness or injury after a $50 per injury or illness deductible (deductible waived with SHC referral) Medical Evacuation up to $1,000,000 Repatriation of remains up to $50,000 Accidental Death and Dismemberment benefit of up to $10,000 Maternity Care Outpatient Prescriptions (RX card) Inpatient and Outpatient Mental Health Care Bedside Visit Benefit of up to $5,000 Medical treatment received in the Home Country, if NOT covered by Other Plan up to $5,000

What is not covered under the plan? SUNY Inbound Benefits What is not covered under the plan? Surgery for the correction of refractive error and services and prescriptions for eye examinations, eye glasses or contact lenses or hearing aids, except when Medically Necessary for the Treatment of an Injury or as specifically covered under the Plan. Plastic or cosmetic surgery, unless they result directly from an Injury which necessitated medical treatment within 24 hours of the Accident. For diagnostic investigation or medical treatment for infertility, fertility, or birth control. Reproductive and infertility services. Treatment to the teeth, gums, jaw or structures directly supporting the teeth, including surgical extraction’s of teeth, TMJ dysfunction or skeletal irregularities of one or both jaws including orthognathia and mandibular retrognathia, unless otherwise noted. Loss due to war, declared or undeclared; service in the armed forces of any country or international authority and participation in a riot or civil commotion. Riding in any aircraft, except as a passenger on a regularly scheduled airline or charter flight

GeoBlue Online Tools

How To Register on the GeoBlue Students Website Upon enrollment by your campus, you will receive an e-mail from customerservice@geo.blue.com. This e-mail will contain the information you need to complete your registration. Welcome to GeoBlue! As a GeoBlue member, you have the health insurance coverage and technology powered services you need to stay safe and healthy throughout your journey. Get started by registering:*  Visit GeoBlue Students and click "LOG IN OR REGISTER".  Be sure to have your Certificate Number available: QHS555222111G.  You can now take advantage of our convenient services: Print your ID card View your member guide Review your plan benefits Locate carefully selected, trusted providers and hospitals. This is a copy of the enrollment e-mail. It is sent from customerservice@geo-blue.com.

www.geobluestudents.com Log In to the Portal as a student. The first time you login, you will need to register.

Before you can login, you must register Before you can login, you must register. All the information you need to register is in the welcome e-mail. You must provide your date of birth though.

Welcome to the Member Hub Welcome to the Member Hub. This is where you can access all information related to your plan benefits and services.

You can access your coverage history, plan documents and claim forms by clicking on the coverage and benefits section.

To submit a referral form to waive the $50 deductible, choose the SUNY Referrals drop down from this page.

Complete the requested Information using the referral code provided by your student health center.

Once completed, a referral will be noted and claims for this particular illness/injury will not be subject to the deductible. Each illness or injury requires a referral to waive the deductible.

Website Review How to file an e-claim

In the rare instance when you need to pay out of pocket for expenses, you can file for reimbursement using the e-claim system.

Click on File a new e-claim to begin the process.

You will then need to fill in some basic information regarding the services.

Next, fill in some information regarding you and your plan.

Then fill in some information regarding the provider.

Now you will see a summary of the information you just entered Now you will see a summary of the information you just entered. You can click edit to make any changes.

Don’t forget to attach the receipt showing you paid!

Now you just need to agree to the terms and provide an electronic signature.

Your e-claim has not been processed.

How to find an in-network provider Exceptional Care How to find an in-network provider

96% of hospitals are in-network GeoBlue members have access to the Blue Cross Blue Shield network inside the United States Largest Network in the U.S. 92% of physicians are in-network 96% of hospitals are in-network 97% of claims paid in-network 1in3 Americans covered by BCBS Blue Cross Blue Shield is the most recognized brand for health insurance in the US. Blue Brand is the most recognized brand in healthcare Source: BCBSA, GeoBlue

To find a provider, go to the member hub and from the Member Hub, click on the U.S. Provider finder.

You will now be redirected to the national doctor search feature You will now be redirected to the national doctor search feature. Notice that we have already filled in the letters QHS. You do not need to choose a network but for reference the network is the BlueCard PPO/EPO.

You now fill out the type of doctor you need and your location You now fill out the type of doctor you need and your location. You can also enter the name of a doctor to see if they are in-network.

You will now see a list of all the providers that meet your search criteria.

Questions? GeoBlue is the trade name of Worldwide Insurance Services, LLC, an independent licensee of the Blue Cross and Blue Shield Association. Made available in cooperation with Blue Cross and Blue Shield companies in select service areas.