Merchandising Presentation
Vendor Delivery Issues We continue to have delivery issues with DSD deliveries, where in delivery drivers are not performing at expected level There is no system is place where we report the issues and expect resolutions Vendor partners have high expectations from delivery drivers but monitoring / follow up is lacking due to lack of consistent / meaningful feedback
PBC’s In-Store Service Model
DSD Delivery – Improvement Pepsi Delivery Issues Dallas contact- Shannon Wilcox (469-263-0814) Damon Skains (469-446-2219) Fort Worth contact- Stirling Wade (469-446-1506) Tony Robles (817-727-5479)
Coca-Cola In-Store Service Model
DeKent Phillips Josue Zapata Distribution Supervisor ( Primary) Distribution Supervisor ( Secondary) (214) 790-3748 (214) 784-3221 Dekent.Phillips@cocacolaswb.com Josue.Zapata@cocacolaswb.com We are committed to being your number one supplier. If you are not satisfied with our customer service please let us know. Dallas Classified - Internal use
Wren Camp Sean Ingerson Distribution Supervisor ( Primary) Distribution Supervisor ( Secondary) (682) 209-9169 (682) 218-7885 Wren.camp@cocacolaswb.com Sean.Ingerson@cocacolaswb.com We are committed to being your number one supplier. If you are not satisfied with our customer service please let us know. Fort Worth
Coca-Cola In-Store Service Model Coke Delivery Issues Dallas contact- Dekent Phillips 214-790-3748 Josue Zapata 214-784- 3221 Fort Worth contact- Not Available
Salesman Visit each store on assigned day Ensure that proper POS and Pricing is on all DPSG products Inspect all cold and take home sections for POG integrity Fill all products Check for OOS and low inventory levels on all SKU Communicate with Franchisee or Manager any inventory level concerns Communicate with Franchisee or Manager any on going and upcoming promotions. Discuss with Franchisee or Manager any display opportunities. Discuss with Franchisee or Manager any other issues. Leave suggested order sheet with store. Communicate with Distribution team Inform distribution team of any credits store has for next delivery Communicate to Distribution team any service issues or concerns. Contact Information Jeff Edgar 214-325-2876 (Irving, Dallas, South Garland, Grand Prairie, Waxahachie) Craig Staser 214-952-7825 (Richardson, Plano, McKinney, Frisco, Carrollton, Denton) Dewey Mathews 972-330-1687 (Arlington, Fort Worth, Keller, Arlington, H.E.B)
Drivers Store Deliveries Communicate with sales Team Park in designated delivery truck area. Take Known Shortage Report into store and ask where to place order for Check in Place product in designated check in area Scan in all product with 7-11 personal Fill all Take Home items and place back stock in designated area Place all single serve in assigned space in Vault Rotate all full case product in vault Fill any Out of Stock items in vault Check for any returns and process through the 7-11 system. Check out with 7-11 personal and obtain the Final Exception Report. Communicate with sales Team Any issues brought to their attention by Store Personal. Contact Information Tony Wilson 214-493-5075
Vendor Delivery Issues- Reporting Call phone # provided by respective vendor with service issue Also Text Merchandise Committee member responsible for that issue Merchandising Committee member will reach out to Key account manager to appraise him / her about the situation Merchandise committee will compile the complaints on Monthly bases and monitor progress / deterioration Intent on both side is to reduce these issue and improve service Every qtr merchandising committee will have a meeting with vendors to access progress / make changes if needed
Budweiser – Bud Light 12pk- 16oz Aluminum Twist off Bottles CSA: There is a minimum order quantity of 25 cases (50 12pks) Special cost will be available for orders placed between 7-26-17 to 8-26-17 and will be done via off invoice discounts The ISP will not update with new cost or retails. All retail price changes will need to be done via CRP. Stores can use S-18 report to verify correct cost and retails are charged to stores Financials: SLIN # 100877 Bud Light Alum Twist off 12pk 160z SLIN #102518 Bud Alum Twist off 12pk 16oz Retail prices are suggestions . Franchisees are free to set prices. Option 1 allows the stores to promote a very hot price. Recommend stores take advantage of the Bridge buy on the 25 case discount. Store should be aware of their competitors to insure they remain competitive
Machine Made Cigars is a high growth area in Tobacco Category with GP Opportunities Machine Made Cigars Back Wood Original SS Lemon Ice Straight UP SS Diamond Back wood Original Machine Made Cigars is a high growth area in Tobacco Category with GP 36% -38%
7- Select Lighter Vs Bic Lighters BiC Lighter 7-Select Logo Bic Lighter Child Guard Retail $1.49 $1.99 Cost $0.28 $0.86 GP $1.21 $1.13 GP% 81.48% 56.63%
Two high Potential Items being tested Cabana Coconut Water essentia Water
Nestle Toll House Ice Cream Sandwich P5 Promo 2 for $4 SLIN Description Financial Opportunity 191346 NESTLÉ® TOLL HOUSE® Ice Cream Sandwich