Online Consultations in Southwark

Slides:

Advertisements

Similar presentations

Virginia McClane Commissioning Manager October 2014 Commissioners intentions for supporting people to live in their own homes Kent Housing Group 22 October.

Advertisements

Right First Time: Update. Overview Making sure Sheffield residents continue to get the best possible health services is the aim of a new partnership between.

Clinical Lead Self Care and Prevention

Safeguarding Adults at Risk in the new commissioning landscape Stephan Brusch Professional Safeguarding Adult Advisor.

NHS 111 NHS 111 An Overview June 2015.

Chester Ellesmere Port & Neston Rural Making sure you get the healthcare you need Primary Care CQUIN PPG Chairs Meeting – 20 th April, 2015.

Personalised Health & Care 2020 Beverley Bryant Director of Strategic Systems and Technology NHS England #healthdata 18 th November.

Informatics Programme Progress Integrated Digital Care Record & Person Held Record 3 rd June 2015 Nia Pendleton-Watkins, IT Programmes Director.

 Commissioners in Somerset wanted to test whether outcomes based commissioning would lead to better outcomes and greater financial sustainability  External.

Our plans for co-commissioning primary care in South Worcestershire Wednesday 21 January 2015.

Patient Opinion and the Commissioning Support Units.

ProMISE Proactive Management and Integrated Services for the Elderly ProMISE The Bromley Programme Sam Merridale, Programme Lead June 2012.

Personal Health Budgets

Bill McAvoy Deputy Transition Director, Patients and Intelligence NHS Commissioning Board Authority.

Engaging with Clinical Commissioning Groups (CCGs)

NHS Gloucestershire Clinical Commissioning Group Patient Participation Group Presentation.

Dorset Clinical Commissioning Group Dr Paul French.

Merton Draft Health and Wellbeing Strategy Provides the focus for the partnership work of the Health and Wellbeing Board and determines its areas of influence.

Primary Care Transformation Programme Workstream 2, REDESIGN The context of this workstream- briefing for reference group members Isabel Hodkinson Clinical.

“100 down 900 to go!” An approach to patient evaluation Anna Middlemiss, Public Health Consultant Wakefield Council Gaynor Endeacott, Project Manager Healthwatch.

The Year of Care Programme Implementing Care Planning and Support for Self Care as Routine in Diabetes Care

2016 – 2020 Strategic Plan Commissioning Intentions 2016/17 Anna Hargrave 23 rd September 2015.

Excellent healthcare – locally delivered Market information event Pulmonary rehabilitation service Bexley

The NHS Constitution and patient rights and responsibilities Jessica Britton Associate Director of Quality and Assurance.

Coaching model for Person Centred Care “Person to Partner model”

Life After Stroke Michelle Graham Improvement Unit Public Health Wales.

The Tollgate patient meeting The role of practices in the new NHS April 19 th 2012.

West Yorkshire Sustainability and Transformation Plan An overview September 2016.

Health and Wellbeing VCS Forum

North West London Patient App

Wessex Voices: our approach a year on … Sue Newell Project Manager.

Online consultations Why? What? How?

Lincolnshire East CCG Annual Public Meeting 24 July 2014.

Parallel Sessions: Pathways & Prediction

Key areas for discussion

Urgent Care Procurement Health and Social Scrutiny Sub Committee Update CCG led slide.

Areas Separate Approaches Parallel Approaches Joint Approaches

Hillingdon CCG CCG 360o stakeholder survey 2014 Summary report.

Elaine Wyllie Executive Director of Joint Commissioning

Technology Enabled Care Services in Nottingham City

The Health and wellbeing board, local healthwatch, and health scrutiny

Module 2: Orientation to the Role of an Advisory Coalition

Nottinghamshire & Derbyshire GP / Pharmacy Transformation Programme Unlocking the Potential of Community Pharmacy Cathy Quinn Pharmacist Lead Newark &

Co-producing change: community involvement in research and action to address low birth-weight in an East London borough.

Personal Wheelchair Budget Programme

Health Catalyst Care Management Suite

Jai Jayaraman Thursday 27 April 2017

One Croydon Alliance Background and overview for inaugural meeting of Croydon Community Health Alliance (Croydon Voluntary Action) 7 December 2017.

Sustainability and Transformation

Co-commissioning of Primary Care

Patient Engagement Group –Part 2 – Digital Transformation

DRAFT Southwark Joint Mental Health and Wellbeing Strategy

Mary Adams – Patient and Public Engagement Manager

North Durham CCG and DDES CCG Governing Bodies in Common County Durham & Darlington Community Services Mobilisation and Transformation 18th September.

Frimley Health and Care Integrated Care System

Engaging Patients and Families as Partners

DRAFT Southwark Joint Mental Health and Wellbeing Strategy

for the Surrey Heartlands CCGs

Outcomes Based Commissioning

Improving health and social care outcomes for over 65s in Croydon:

Extended Access – evening, weekend and bank holiday appointments available from 1st October Pre-bookable appointments will be available: Weekday evenings.

Harrow CCG CCG 360o stakeholder survey 2014 Summary report.

Community-based Care Workshop

What will it mean for me and my family?

Consultation and Engagement

The Comprehensive Model for Personalised Care

Unplanned Care Workstream Emerging plans for 2019/20 CCF, July 2018

Children & Young People’s Health Partnership

Community pharmacy and Primary Care Networks – what you need to know This presentation provides a brief summary on Primary Care Networks (PCNs) and the.

Luton Clinical Commissioning Group (LCCG)

Presentation transcript:

Online Consultations in Southwark 19 April 2017

Context Southwark is a diverse borough >300,000 residents >300 languages spoken median age is 32.7 turnover rate is 8th highest in London population expected to increase by at least 12% over 10 years

Our Stakeholders Engaging with patients and practices to shape how they access/deliver services online Patient representatives (including Healthwatch and individual practice PPG’s) 41 GP practice contracts over 42 sites 2 x GP Federations Southwark CCG clinical, commissioning and transformation teams Independent advisors

Digital Health Market Video vs. email consultation? Low, medium or high maturity? Artificial intelligence? Symptom checker/triage vs. long term condition management? Decision trees vs. risk stratification?

Supplier Showcase Aim: To improve our understanding of the current capability of online consultation software and develop a procurement specification. Acknowledging online consultation is only one way of patients accessing care, that may not suit everyone, we wanted to find the right offer for Southwark people.

Showcase Outcome What is our ‘ask’? artificial intelligence Measures of success What is our ‘ask’? clinical and information governance financial model interpretation services feedback mechanisms

Developing Vignettes Patient and health care professionals What are my health needs? How does my lifestyle impact my access/experience of healthcare in Southwark? How do I deliver healthcare? How does my lifestyle impact my experience of delivering healthcare in Southwark? Kemi, 48, Peckham Samantha, 37, East Dulwich James, 48, Camberwell Isaac, 79, Bellenden Road

Next Steps DigitalHealth.London Accelerator pilot Creation of a Southwark specific procurement specification Approach the market 17/18 18/19 19/20 Procurement Evaluation Rollout Pilot