Session Aims: By the end of this session we expect you to: Pre-departure Briefing Session: Health, Safety and Wellbeing Session Aims: By the end of this session we expect you to: Understand Lattitude’s policy and processes in relation to managing risk and responding to incidents and be familiar with how Lattitude will respond to more common incidents Understands how you will be supported by Lattitude and your host at your placement Have reflected on your main vulnerabilities overseas, be aware of the common threats you may face and understood advice for keeping safe and well and how to reduce risk or respond to them

Lattitude’s Health, Safety and Security Policy is underpinned by and informed by our Mission and Values. We aim to balance independence and support appropriately to enable young people to develop and enhance their life skills, personal responsibilities and resilience Health, safety and security considerations are central to everything we do We base our practice on advice and guidance from relevant governments including British FCO and Australian DFAT We only work in countries and locations that are deemed as safe to travel by those governments We work with external H&S consultants to review and improve our H&S framework

Context: understanding individual vulnerability It is important that you understand what could you vulnerable. What examples can you think of? Many volunteers will be experiencing independent living for the first time Volunteers will be a long way from home Placements are in unfamiliar environments Being from a different culture Some placements are in challenging locations Being female Standing out because of ethnicity Countries or locations can vary considerably in terms of infrastructure and facilities

Health and Safety Framework Governance: Trustee Safety and Quality Committee  Senior Leadership Team: Lattitude Quality Standards Polices and processes: Country, Placement and Event Risk Assessments Ladder of Support and Incident Management Framework Incident Reporting process Lattitude staffing Pre-departure preparation and in-country orientation Three-way Division of Responsibilities Review

Duty of care is a legal obligation imposed on an individual or organisation requiring that they adhere to a standard of reasonable care while performing acts (or omissions) that present a reasonably foreseeable risk of harm to others Volunteers are selected and matched Countries are risk assessed and placements vetted Volunteers briefed for placement, risks and challenges Supported on arrival through an orientation Ongoing support from Lattitude and placement

Keeping Safe & Well Personal Safety (including petty crime, money and valuables) Relationships (including sexual assault) Transport Accommodation Water Safety Civil Unrest/Political Tension Terrorism Natural Disasters and Severe Weather Health Issues

Lattitude Ladder of Support 6. Lattitude CEO/Board 5. Regional Director 4. Country Manager 3. Local Representative 2. Placement Host 1. Volunteers, local staff and placement mentor Why aren’t parents at the top of the list? Think about who is best placed to help

Level 1 Issues Minor injuries or illness Unsure about things at your placement, including work role and accommodation You need additional support to help you with your role Theft/loss of personal items Home sickness Talk to your placement mentor/host and if you need further support contact your Lattitude Representative

Level 2 Incidents Involve Lattitude Medical treatment or hospital admission You haven’t been seen or gone to work for 12 hours There are issues around your work/attitude/well being Adverse weather warnings Security advice levels have changed in another part of the country Involve Lattitude Continue to communicate closely with your placement We work with you and your host to resolve the problem Your emergency contacts may get informed

Level 3 Serious Incidents Physical assault or safety incident You have a serious health issue You have breached the Code of Conduct You may need to return home for personal reasons or misconduct Emergency security incident or adverse weather near your locality We work with you to agree a plan of action Lattitude develops an Incident Plan Your emergency contact will be informed, if appropriate Lattitude sending office involved We continue to support you and monitor your well being

Level 4 Critical Incidents Natural disaster or terrorist incident directly affecting volunteer Missing person Death or life-threatening incident Serious sexual assault Arrest Regional Director coordinates Critical Incident Plan Emergency contacts involved Lattitude sending office involved

Summary Your health, safety and welfare is of paramount importance Always follow Lattitude’s advice and the Code of Conduct You have responsibility for your own health and safety and the choices/decisions you make will impact on your wellbeing Develop good communication with your host, familiarise yourself with your local area and your local support structure Always keep your host informed especially if you are going to be away from your placement We cannot support you out of your placement country Follow the Lattitude ‘Ladder of Support’ Always ask questions and raise concerns

Recap of Aims We would now expect you to: Understand Lattitude’s policy and processes in relation to managing risk and responding to incidents and be familiar with how Lattitude will respond to more common incidents Understands how you will be supported by Lattitude and your host at your placement Have reflected on your main vulnerabilities overseas, be aware of the common threats you may face and understood advice for keeping safe and well and how to reduce risk or respond to them