Creating Online Tutorials Using Wink: The CARLI Experience Lorna Engels & E. Paige Weston Library Systems Coordinators Consortium of Academic & Research Libraries in Illinois, Champaign, IL

Why do we need tutorials? Who/What is CARLI? Why do we need tutorials? End Users Library Staff Why Wink?

Best Practices for Tutorial Creation Tutorial Creation Resources

Tutorial Examples http://aok.lib.umbc.edu/acquisitions/tutorials/SearchCollectionManager.htm

Introduction to Wink

Scriptwriting & Storyboarding Creating tutorial demo Hands-on practice

Evaluations What part of the workshop did you find most useful and why? Best Practices. Actual working with it. Sample tutorials and talking about what we liked/didn’t like. Hearing about the Best Practices and trying the program myself.

What part of the workshop could have been improved and how? The initial Wink instruction was too fast. Scriptwriting needed some directions or guidance. I don’t think anyone was making use of the time. More time for segment where people are divided into teams, to create a part of a total tutorial! Serve beer with lunch. No just kidding.

What is one thing you will take away from this workshop that you will implement in your library? Best Practice hints and handouts. “Yes you can,” just have to practice. I will be making FAQs and “how too” for staff and faculty use for content management. Start trying to create one!

Other Comments This was a well-structured and useful workshop with a good blend of theory and practice. It was hard to follow the Wink tutorial and mimic it at the same time. Overall great though! Good ideas about how to set up an online tutorial, audience, purpose, visuals/navigation, etc The handouts look very helpful and appropriate. Thank you!

Real life experiences

When CARLI staff tried this at home… Who? SFX administrators as target audience from very large to very small libraries experienced administrators and novices administrators’ administrators

When CARLI staff tried this at home… What? SFX administration as tutorial content material Infrequent tasks Routine tasks that are new to the administrator One-time tasks that libraries will undertake at different times

When CARLI staff tried this at home… Where? Making recorded tutorials available password security point of need indexing as documentation

When CARLI staff tried this at home… How? Things I learned region size 800 X 550 is about right when response time is poor, take extra snapshots smooth cursor motion is slow cursor motion links to external URL require relaxed Flash security two thoughts per speech bubble? Probably two tutorials

Questions? Contact us: lengels@uillinois.edu weston1@uillinois.edu