Building Coordinators Luncheon April 14, 2017 Fetzer Center

Agenda Welcome – Pete Strazdas and Jan Van Der Kley Lunch Introductions of new building coordinators Topics for discussion Handling of Lactation Needs of Staff and Students Building Coordinators Functions Tools for success Level of Service Expectations FM Services for Events Q & A Raffle drawing

New Building Coordinators Introduction of New Building Coordinators

Handling of Lactation Needs of Staff and Students Jessica Swartz Legal Affairs and Assistant General Counsel

Building Coordinator Functions Primary focus is to serve as liaison between facilities management, public safety and other University departments when coordinating maintenance, repairs, and other activities related to assigned building

Building Coordinator Functions Fielding requests for maintenance and repairs Assisting in preparation and approval of building heating, ventilation and cooling schedules Work with other campus departments affecting building usage in order to accommodate specific needs for special programs and events

Building Coordinator Functions Maintaining open communications with their assigned maintenance and building custodial supervisors Works together with FM to enforce building projects are performed according to University policies and in conjunction with the collective bargaining agreement Works directly with Public Safety in matters of safety and security for their building

Building Coordinator Functions Makes sure that faculty/staff have appropriate access to their office and/or classrooms Assists in preparation and approval of the building locking and unlocking schedule Establishes a notification procedure for building occupants regarding critical situations that could affect the health and safety of the building occupants

Building Coordinator Functions Assists Environmental Health and Safety with remediating building safety violations Disseminates information to building occupants related to energy conservation initiatives/programs, recycling efforts, emergency preparedness and safety guidelines, routine building issues such as fire alarm testing, water shutdowns, elevator repairs, etc.

Building Coordinator Functions Notify the Office of the Associate Vice President for FM in writing of any changes with your contact information or departure from current position to ensure we have up-to-date and accurate information

Tools for Success Visit http://www.fm.wmich.edu/go/bc Building Coordinator Functions Bronco Fix-it Request Bronco Project Request Sign Shop Request About Facilities Management Services Lists and Reports Building Coordinators List and emails Automated External Defibrillator Information Other services and documents

Tools for Success Visit http://www.wmich.edu/maps/printables.php Construction Map: shows 2017 summer construction projects for main campus

Tools for Success Create an orientation packet for new building coordinators Volunteers to assist Kim Hunt, Executive Assistant and Rebecca Bruystens, Service Center Representative to identify and develop materials Open dialog - identifying ways facilities management can assist you with your building coordinator role

Level of Service Expectations Please visit: http://wmich.edu/facilities/level-service Facilities management service units have created their specific level of service for their facility discipline Each unit and their team members hold themselves accountable to meet or exceed these expectations

Level of Service Expectations When our staff falls short of this expectation, we must recognize it and improve. Please inform us when we have not met these expectations When customers want a higher level of service, we can offer it when provided additional resources

Facilities Management Services for Events

Common Questions Who do I contact? How do I request service for an event? Why use the event request form? Who pays and when?

FM Services for Events Who do I contact? Gloria Johnson Facilities Management Events Coordinator Email: gloria.johnson@wmich.edu Tel: 387-8081

FM Services for Events How do I request service for an event? Visit: http://www.fm.wmich.edu/ap/forms/eventRequest.php Or the building coordinators home page: http://www.fm.wmich.edu/go/bc

FM Services for Events Why use the event request form? Helps determine required level of support Provides contact information for responsible parties Helps to ensure a successful outcome for the event

FM Services for Events Who pays and when? If the event results in additional cleaning or maintenance above normal activities, then additional financial resources should be provided. When customers want a higher level of service, we can offer it when provided additional resources.

Answers to your questions

THANK YOU!