FinxS Open 360° Feedback

Open 360 uses Open 360 is a tool to provide feedback on an individual’s performance. It is used to measure skills, competencies and behaviours of an individual. It combines an individual’s self-assessment with feedback from managers, peers and direct reports anonymously into one report.   Open 360 feedback is used to plan and map specific paths in an individual’s performance and / or development.

Open 360 uses Common uses for Open 360’s: Performance appraisals Performance management Team evaluations Training needs identification Leadership and Management development Employee development Skills development

Open 360 benefits The benefits of using Open 360’s: Increased self awareness Identification of problem areas Self-perception vs reality (blind spots) Improved communication Improved performance Professional development Improved team dynamics Compare feedback from year to year to see development

Create an Open 360° Feedback

Open 360 Reports Process Create the questionnaire Up load a spreadsheet of respondents Invites and reminders are automatically sent from the system Generate the report Just to remind you of the Open 360 process….

Design the questionnaire Step 1: Select question groups: e.g. Communication, People Management Step 2: Select questions for each group: e.g. Proactively deals with problems openly and honestly, Shares feelings, communicates appropriately/constructively Step one we will design the climate survey to measure Global Productions Values 7

Likert Scale: This question type has Question types There are three types of questions and two formatting functions used to create an Open 360 Questionnaire. These are: Likert Scale: This question type has a scale of 3, 5, or 7. Open Scale: This question type has a scale of any number between 1 and 10.

Question types Open Questions: These are used to give participants the opportunity to provide additional feedback in their own words on the performance of the person being assessed. Note: Select either likert scale or open scale for your questions, you cannot use both.

Preview Questions This is an example of what the questions look like during the answering process.

System emails There are three system emails that can be edited: Invitation email Reminder email Thank you email

Answering status View the answering status of an Open 360 project or an individual Download the answering status to an Excel spreadsheet Individual View Project View

View an Open 360° Feedback Report online

View results on screen View your Open 360s online and in PDF format: Interact with results on screen Select / unselect questions Select from various charts i.e. bar chart, pie chart, floating chart, View by response groups Create an Open 360 report to your specific requirements and print

Viewing results Results by Question Group: Select Green: rated high Yellow: rated average Red: rated poor

Results by Question Groups Summary of Question Groups When you look at the graphic’s you can see he has scored particularly low in people management and reliabilty. People Management Reliability

Viewing Results Select Ranking section:

Viewing Results Select Results by Questions:

Reliability – Results by Questions

Blind Spots – by Question Group

Viewing Results Blind Spots by Questions

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