If a Water Service Provider (WSP) owns & administers Metered Hydrant Standpipes (MHS), to record & issue accounts for water taken from their infrastructure, then the MHS Management Portal is the answer to make the process easier. Obtaining MHS reading data, from the customer, then processing the data for a billing system can requires staff resources if manually processing the data unless you have a software program in place that can produce account ready data once the MHS customer has entered their MHS readings. 818 Software has developed a web portal that can achieve account ready data from the MHS customer, the program can be adjusted to also allow for infield management of MHS customers. 818 Software’s MHS Management Portal , is a web based browser that can be used on smart phone or office environment, that allows the customer to enter their MHS readings at anytime. The portal can be accessed by WSP staff in a field environment by the use of a smart device for compliance of MHS use.

The benefits of providing customers with a MHS web portal are: The web portal is set up to only be accessed after a secure login Customers can enter their reading data at anytime The customer on entering their reading data needs to verify the reading, this assists in obtaining the correct reading to lessen the use of staff resources to correct wrong readings by identifying possible problems early in the billing process. The benefits for a WSP to use the MHS web portal for administration is: Reduce employees time, obtaining MHS readings The date of reading is recorded & verification checks can be performed & any alerts defined* by the WSP can be flagged to allow for real time auditing Billing data can be downloaded ready for incorporation into the WSP’s current billing systems The information supplied is historically available for administration purposes Felid staff can access MHS information from the Field by the use of a smart device with a browser, or if selected a can conduct an audit on a MHS user for compliance purposes.

The benefits of the WSP using the MHS web portal from 818 Software: 10 Year licence fee arrangement means that the cost over that period is very reasonable Each water supply business has their own sub-domain so all data is separate The customer area will be style to match WSP current websites, the images are supplied by the WSP this is performed by 818 Software The WSP shall enter into a support agreement to maintain upgrades for new versions or server software changes Changes can be performed at any time with minimal set up cost to reflect the changes in the business The web portal has optional packages that are tailored to suit the WSP operations Direct phone support is offered, with email support 24/7 Fully staff managed server for response within 2 hours

The Subdomain MHS web portal from 818 Software: Requires no access to Business, Council or Government servers Includes all hosting costs for Subdomain Server hosting location is Australia Full Backups are performed every 24 hours Initial customer data can be uploaded so the portal is ready at time of release Training of staff & testing of the system is performed prior to release Drop down instruction reminder points to act as prompts on complex pages Any changes required to meet WSP’s operational tasks are included in initial establishment with optional add on packages Costs: Licence agreement is 10 years plus fixed support cost Subdomain licence package cost $ 10,00.00 + GST (Per Subdomain ) Total Yearly support cost $ 7,800.00+ GST (Paid on 3 monthly invoice) Total over 10 Years $ 88,000.00 If needed Staff training $ 1,200.00 + GST (Variable dependant on WSP requirements) Modified Training package can be discussed to suit WSP Pricing is current to June 30 2017.

818 Software P.O. Box 818 Ashmore City Queensland 4214 Additional portal products that can be added at a later date: MHS Management for full MHS calibration and accountability $ 5,000.00 Smart device tablet portal for site auditing for compliance, DWFS $ 2,500.00 Mobile phone App for DWFS locations ( IOS and Android ) $ 2,500.00 Backflow, Permits, Licences and Compliance Management $ 2,000.00 Non Drinking Water Management and Smart device site auditing $ 5,000.00 (includes SMS messaging service from portal to Customers)* 818 Software ABN 15452101295 P.O. Box 818 Ashmore City Queensland 4214 Contact MB Wayne 0468357855 Email: W.Radford@818software.com