PearsonAccess EOC Training PearsonAccess Training for Tennessee End of Course Spring 2011

Training Agenda Spring 2011 SDDV Window – Slide 3 Logging into PearsonAccess – Slides 4-7 Account Management – Slides 8-12 Support Section – Slides 13-25 Student Data Upload (SDU) – Slides26-38 Change Administration – Slide 39 SDDV Process – Slides 40-61 Resolve Student Test Alerts and Warnings Review and Edit Student Demographics Questions

Spring 2011 SDDV Window AYP Subjects May 16 – May 24 EOC Subjects SDDV Process conducted in PearsonAccess AYP Subjects (Algebra I, Biology I, English II) May 16 – May 24 EOC Subjects (Algebra II, English I, U.S. History) May 16 – June 8

Logging into PearsonAccess To obtain an account for PearsonAccess System Testing Coordinator Contact TN Department of Education, Assessment, Evaluation and Research Division (615) 741-0720 All Other Accounts Contact your System Testing Coordinator

Logging into PearsonAccess Cont’d

Logging into PearsonAccess Cont’d Login Screen Next Screen

Logging into PearsonAccess Cont’d PearsonAccess Home Page

Administrative Management Click Administrative Management to set up accounts or make edits to accounts already set up.

Administrative Management Cont’d

Administrative Management Cont’d Account User Roles System Administrator – Access to all schools in the System - search and make demographic edits. The System Administrator can set up new user accounts at their System or School/Schools. System User – Read Only Access School Administrator – Access to search and make edits to assigned school/schools records. The School Administrator can set up new user accounts at their School. School User – Read Only Access at assigned School/Schools Reports – Access to reports only at assigned level. Save Fill in Entire Section Select User Role/Roles Select System/School Save

Administrative Management Cont’d Message will be sent to the new user with link and password set instructions.

Administrative Management Cont’d Administrative access to Mark User As….

PearsonAccess Support Pearson Contact Information – Call Customer Support at 1 -888-817-8658 Select Option #2 Pearson Contact Information Call Customer Support at 1-888-817-8658 Select Option #2

PearsonAccess New Feature Customer Support Request Starting in March 2011 there is a new function in PearsonAccess (Customer Support Request) that allows Systems and Schools to communicate to Pearson’s Tennessee Program Team in a secured environment. With this enhancement you will be able to attach files or documents containing sensitive data about which you have questions and need assistance.

PearsonAccess New Feature Customer Support Request (Cont’d)

PearsonAccess New Feature Customer Support Request (Cont’d)

PearsonAccess New Feature Customer Support Request (Cont’d)

PearsonAccess New Feature Customer Support Request (Cont’d) If your email is incorrect and needs updating click on the link for Your Account:

PearsonAccess New Feature Customer Support Request (Cont’d)

PearsonAccess New Feature Customer Support Request (Cont’d) Once you make your changes to your account, go back to submit your Customer Support Request by clicking on the Administrative Management Tab and selecting Customer Support Requests.

PearsonAccess New Feature Customer Support Request (Cont’d) Note: The saved file to be attached cannot contain special characters or spaces in the file name. Bad example: List of Students.xls Good Example: ListofStudents.xls List_of_Students.xls

PearsonAccess New Feature Customer Support Request (Cont’d) Click on Add Attachment

PearsonAccess New Feature Customer Support Request (Cont’d)

PearsonAccess New Feature Customer Support Request (Cont’d) After clicking the save and send notification you will see the following popup screen.

PearsonAccess New Feature Customer Support Request (Cont’d) You can use the quick link in your e-mail to view or edit your request

Student Data Upload (SDU) You can begin uploading your student demographics (SDU) into PearsonAccess Friday, April 15th Doing the SDU prior to testing is an option to ensure your student demographic data is accurate in PearsonAccess. The next few slides will explain the process of having your student demographic data in PearsonAccess prior to the scanned answer document data being available.

Student Data Upload (SDU) Cont’d Students that have previously tested in TN are likely to already have a record in PearsonAccess. When the scanned data comes to Pearson from the bubbled answer document, PearsonAccess will search for that student already existing in the database and register the student for the test/tests taken during the Spring 2011 administration. By doing the SDU process you are pre-registering your students for the Spring 2011 administration with all appropriate demographics that will appear on final reporting. The SDU upload does not take the place of the SDDV process but will assist in making the SDDV process a final validation.

Student Data Upload (SDU) Cont’d If a student is preregistered in PearsonAccess for the Spring 2011 administration with specific demographics and the answer document comes in with different bubbled values, PearsonAccess will be the data of record. Specific Examples: If Student A has Membership Data uploaded in PearsonAccess as 1 from the SDU and the answer document is bubbled 4 – the students’ Membership Data demographic will remain 1 as it was uploaded. If there is no value in PearsonAccess for Membership Data and there is a value bubbled on the answer document the value on the answer document will update the PearsonAccess record.

Student Data Upload (SDU) Cont’d Should you choose to do the SDU process for Spring 2011 the following demographics still must be bubbled on the answer documents to link the Students’ demographic information to PearsonAccess. Student USID (must match exactly) Student’s First and Last Names (must match) DOB Gender Ethnicity Test Version Modified Format Absent

Student Data Upload (SDU) Cont’d To assist with uploading student demographics into PearsonAccess the SDU Template and File Format Descriptions are available under the Support TAB in PearsonAccess. Click Support – End of Course - Templates You will find the files under the Templates list. The file names will be: EOC Spring 2011 SDU File Format with Descriptions 3.2011 EOC Spring 2011 SDU Template 3.2011

Student Data Upload (SDU) Cont’d Complete the SDU Template by using the File Format with Descriptions document. Save your file as a .csv file

Student Data Upload (SDU) Cont’d Saving your SDU Template as a .csv file Click File – Save As Save As Type – Select CSV (comma delimited) Save

Student Data Upload (SDU) Cont’d

Student Data Upload (SDU) Cont’d When the SDU has processed, status of the file upload will be provided By clicking on the message link additional details of the encountered problems are identified and fixed then the file can be uploaded again.

Student Data Upload (SDU) Cont’d The last date to do a Student Data Upload (SDU) into PearsonAccess for the EOC Spring 2011 administration is the day you scan your answer documents. Note: The SDU is to initially load the student demographics into PearsonAccess. To update demographics follow the RSDU instructions.

Student Data Upload (SDU) Cont’d If updates to student demographics in PearsonAccess are needed, updates can be made by doing a Reverse Student Data Upload (RSDU) prior to scanning answer documents. Once your answer documents are scanned you cannot make changes to your student demographics in PearsonAccess by RSDU.

Student Data Upload (SDU) Cont’d An e-mail will also be sent with a link to retrieve your requested file or click on Test Results - Published Reports

Student Data Upload (SDU) Cont’d

Change Administration If you are in Test Management or Test Results the correct administration must be selected Note: If this is the Administration you will be working with for a period of time you may want to Save and Make Default

SDDV Process The first step in the SDDV process is to ensure you have no students in demographic conflict under Student Test Alerts or Student Test Warnings. Click on Test Management – Resolve Student Test Alerts.

SDDV Process Cont’d To update the student demographics click on the student’s name (link) Note: Pearson has been made an enhancement effective for the Spring 2011 administration. The student link will take you directly to either the Student Data level or Student Registration level.

SDDV Process Cont’d The number one demographic conflict under Student Test Alerts during the Fall 2010 administration was mismatched USID If a student is not in PearsonAccess and has an incorrect USID (that is found to belong to another student already in PearsonAccess) the USID can be edited by the System/School personnel.

SDDV Process Cont’d If a student has been loaded into PearsonAccess with an incorrect USID, the USID can only be updated by Pearson Program Team or TDOE. It may be necessary for additional research if a student in PearsonAccess has a USID that is really assigned to your student. (The SDU process will help identify conflicting USID’s before the official SDDV window)

SDDV Process Cont’d For the Spring 2011 administration an enhancement has been made in PearsonAccess for EOC SDDV Update. Demographic updates can be made via an update file upload. This is an optional way to make edits to your student demographics. Note: This process is only available during the open SDDV Window.

SDDV Process Cont’d

SDDV Process Cont’d Your Test Attempt File will be available under Test Results/Publish Reports.

SDDV Process Cont’d The test attempt file output is in .csv format. After you open your file and make changes, you need to save it in .csv format to upload. Click on EOC SDDV Updates to upload your file

SDDV Process Cont’d

SDDV Process Cont’d If you choose not to use the EOC SDDV Update the following slides will provide another option to make student demographic updates.

Searching and editing Student Demographics at the Student Data Level SDDV Process Cont’d Searching and editing Student Demographics at the Student Data Level To review/edit Student Data Demographics

SDDV Process Cont’d Click on Student Name to Review/Edit Search Criteria Name USID School Grade Show All Students Click on Student Name to Review/Edit

SDDV Process Cont’d

SDDV Process Cont’d Click on Test Management to search for registered students

Searching For Students at the Test Level SDDV Process Cont’d Searching For Students at the Test Level

SDDV Process Cont’d Additional Search Options

SDDV Process Cont’d Using the Student Test radio button is a good way to check for your students that might fall into a special demographic population that you want to confirm, such as Code A B, Membership, Special Education, Diploma Requirement, etc. Select your search criteria then click Search.

SDDV Process Cont’d Your list of students can be found here that meet your search criteria. Click on the Students Name to review and/or edit demographics.

SDDV Process Cont’d Demographics at the Student Registration Level

SDDV Process Cont’d Review/Update Demographics at the Assigned Tests Level Algebra I, Algebra II, Biology I, English I, English II, U.S. History

SDDV Process Cont’d Only scanned answer documents for a given student will appear on this list. Please Note: At the end of the AYP SDDV Window (May 24) all demographics at the assigned test level for Algebra I, Biology I, & English II cannot be updated.

SDDV Process Cont’d

Thank You for attending our SDDV Training Questions? Thank You for attending our SDDV Training Training Dates are March 31 9:00 a.m. 1:00 p.m. CDT April 12 9:00 a.m. 1:00 p.m. CDT April 14 9:00 a.m. 1:00 p.m. CDT April 19 9:00 a.m. 1:00 p.m. CDT April 21 9:00 a.m. 1:00 p.m. CDT