Gail Rochester Head of Business Development - NCFE

NCFE is an Apprenticeship Assessment Organisation (AAO) NCFE is on the register against 10 standards to date CACHE is on the register against 6 standards to date NCFE has over 170 years experience in Awarding. In 2015, we acquired the CACHE brand.

The following information will empower you to: Move beyond simple end-point assessment theory to understand true EPA execution. Design the best model for your organisation to provide EPA to Employers. Begin the journey to a fully defined EPA strategy and plan. 170 years Awarding Experience NCFE 70 years Experience for Cache before we came together 2015. The cache brand is a Childcare Leader and has strong recognition in Health Care industries. We are ‘Stronger Together’ – passionate about delivery excellent customer service, support and guidance to our customers – a service that stands out. Are joint values Experience Awarding Qualifications is what we do now and will continue to do in the future. We are now also an Apprenticeship Assessment Organisation (AAO) – we are on the register against 10 standards to date. We have application in awaiting approval for 6 further standards and are currently working on new application submissions to the SFA as we speak.

Future Standards to be reviewed NCFE is currently on the register for the following standards: Level 6 Chartered Manager Degree Apprenticeship Level 5 Operations/Departmental Manager Level 4 Project Manager Level 3 Team Leader/Supervisor Level 3 Assistant Accountant Level 2 Customer Service Practitioner Also on the Register: Commis Chef Hospitality Supervisor Senior Chef Production Cooking Hospitality Team Member NCFE is currently on the register for the following standards: Level 6 Chartered Manager Degree Apprenticeship £1350 Level 5 Operations/Departmental Manager £1350 Level 4 Project Manager £900 Level 3 Team Leader/Supervisor £750 Level 3 Assistant Accountant £900 Level 2 Customer Service Practitioner £400 We are constantly review Standards as they are released. This will be an ever evolving offer. We are on the Register for: Commis Chef – Approved January Hospitality Supervisor – Approved January Senior Chef Production Cooking – Approved January Hospitality Team Member – Approved January Future Standards to be reviewed Retail – new standards have just been released Business Administration – awaiting standards Customer service L3 – awaiting standards Business Improvement Techniques – Awaiting Standards We currently are review the demand for these services before they are officially added to our NCFE EPA service.

Lead practitioner in Adult Care The CACHE EPA offer covers the following standards which are published and ready: Level 2 Healthcare Support Worker Level 5 Healthcare Assistant Practitioner Level 2 Adult Care Worker Level 3 Lead Adult Care Worker Level 3 Dental Nurse Level 4 Dental Practice Manager We are working on submissions for: Senior healthcare support worker Children, young people and families manager Children, young people and families practitioner We believe it will be March before the EYE standards will be released – 1 month window for applications – 2 month window before we receive feedback from the SFA regard success onto the AAO register. June before we know if we can offer this service formally from the SFA – Best Case Senior. The CACHE EPA offer covers the following standards which are published and ready: Level 2 Healthcare Support Worker £300 Level 5 Healthcare Assistant Practitioner £1200 Level 2 Adult Care Worker £600 Level 3 Lead Adult Care Worker £600 Level 3 Dental Nurse £900 Level 4 Dental Practice Manager £1800 We will review and plan to add to this service once the following standards are released: Lead practitioner in Adult Care Manager/ Advanced practitioner in Adult Care Children, young people and families manager Children, young people and families practitioner Hand out the price cards to each person in the WorkShop

On-Programme Delivery Support End Point Assessment Preferred Supplier Agreement Gateway Audit Certification Preferred Supplier Agreement   Guidance and support on government policy, standards and EPA end to end service – F2F and Phone support from Apprenticeship Service Regional Manager and Apprenticeship Consultants in our Head Office Selection of our service Up front printed prices for our Service - no hidden costs no VAT Standard Summary Sheet for each Standard – Marketing Material for you to share with your employers and introduce us as the EPPA provider Compliance question - Do will include a pre EPA centre approval visit, quality checks that they have the systems and capacity in place to invigilate and quality control the EPA assessment (except if and existing NCFE/Cache customer or already working with a Ofqual registered AO). We need to agree what they check would include for none qualification delivery centres. Who would do this, would the ASRM be skilled to complete or would this be someone form the quality team? On-Programme Delivery Support Standards with - None Mandatory Qualifications (for Mandatory Qualification Route 3 is applicable) Route 1 – FS Qualifications (provider details of our AO service), No qual route on core programme required – EPA Service. Route 2 – Accreditation Route, promote IIQ quality and cost model for employers, FS Awarding plus the EPA service. Route 3 – Full Ofqual qualifications route, promote mapping documentation, moderation support visit at a fee £250 ½ day planning and mapping help (we need to agree a team of EM’s who could do this service on our behalf), standard AO service excellence to support this route standard NCFE/Cache benefits plus the full EPA service. EPA Service Offer Access to a named Apprenticeship expert in your area, this will be your dedicated Apprenticeship Service Regional Manager offering face to face support. Directly linked with a Apprenticeship Consultant phone based to provide additional support. Regular progress review contacts, to manager your pipeline learner ensures an optimum on-demand service for Assessment when required. An On-Line platform to store and log learner evidence as and when achieved. Full training and support (webinar training, full handbook guide to be produce for the platform and support from your dedicated phone based CSA team too) Access too ‘Mock Assessment’ material for each competent of the EPA service for each standards (timeline – August 2017) For example we will provide: Professional Discussion Full mark scheme Example questions detailing example seniors for a Pass, Merit and Distinction Learner Multiple Choice End Test Sample on-line test Matrix of result for Pass, Merit and Distinction Service Level Agreement that a learner will be achieved all elements of EPA within an 8 week window. (We need to agree the time window, this will be different for each Standard or are we going to say a generic SLA??) No invoice fee until the learner as been quality approved by our Gateway team (roughly 10-18 month on programme) On-demand service. You will have the control over when and where the EPA assessment takes place. This will be support with a digital assessment tools. 30 day terms on your invoice as standard. EPA fee to be incorporated into your monthly NCFE invoice ???? how are we going to invoice and charge customers Joint Employer facing meeting with Key Levy Paying Employers to support your bids and pitches Access to our bid writing team to support with tender and bid submission for Apprenticeship delivery and EPA Gateway Audit It platform to upload your leaner evidence Matrix checklist of Gateway requirements for each standard Do we wanting to provide something extra like …. a ‘What to expect from your EPA assessor’ handbook for the Apprentices (I think we could do this and still keep independence). Provide a checklist for the learner … ‘are you ready for EPA guide’ these can all be additional resource the centre can download and share with their learners. Pre-check support from our EPA service team phone based and you will have a directed named advisor. Self-service EPA booking system for each competent – phone support from you dedicated advisor EPA Assessment Quality and compliance is at the heart of everything we do at NCFE and Cache. Full invigilation and guidance documentation will be provided on how to facilitate and EPA Assessment. Do we offer training support to become a invigilator of EPA?!?!? – Commercial stream of income or free service?!?! Recognition of achievement for each component of the standards EPA assessment. The grade will be banked. Part resits availability if components of the EPA are failed – we need to confirm the prices for these services. Learner feedback for each component of the EPA service. Provides will received a summary report on strengths, weaknesses and area of improvement. Certification NCFE and Cache will claim and send out the final Apprentices Standard Certificate on successful completion of all components for the EPA. This has been promoted as an inclusive part of the EPA cost. Once received at NCFE we will send these out to centres within 1 work day. Do we want to say this?!?! What do we know about this process? Do we have DCS for this or will we need to achieve this with the EM for the standard. How long is the SLA for us to turn this around?

Mapping documentation Pre programmed delivery support Online digital platform Dedicated end-point assessment team and contacts Centre guidance and invigilation requirements Sample resources (‘mock assessments’) Up front pricing structure Check list of what you’ll get Pre programmed delivery support Mapping documentation Online digital platform Dedicated end-point assessment team and contacts sample resources (‘mock assesments’) Centre guidance and invigilation requirements Up front pricing structure Bid and tender support Bid and tender support

There are three routes that can be taken with on-programme design. Accreditation Functional Skills End Point Assessment Service Regulated Qualification Functional Skills End Point Assessment Service Functional Skills End Point Assessment Service

National Comprehensive English and maths support No fee until gateway audit From gateway to completion: 8 week window On demand Partial resits and banked grades Flexible Digital first Apprentice feedback

Quality and standardisation meetings Ensuring full independence Full EPA training programmes Management of conflict of interest Partnership working NCFE will ensure there is absolute compliance with the Apprenticeship Reform policy. Selecting the most appropriate assessors from across our Centre Network or direct recruitment if required to create a service which can meet demand in a timely way. In order too do this affectively we need to have a clear understanding of demand for the EPA service, so we can ensure we have the right number of assessor are trained and ready. We will manage ‘conflict of interest and ensure Independence when allocating learner work loads. Annual standardisation meetings, training workshops and connectivity across the group ensure we have the highest quality and standards to benefit our collective clients in the employer market. Integrity is at the heart of everything we do and as an AAO and AO we intend to continue on this path providing a quality service nationally. How will we do this …. Partnership working - Will recruit for our EPA assessor via our centres who work with us as their EPA provider. We may also recruit directly – this depends completely on the requirements of the standards. Not all the standards requires a national team who need to be on-site to service the EPA assessment. The infrastructure require for the each individual standards will be different and we will have a recruitment plan to meet those needs. At the moment the demand for the EPA assessor is purely based on the demand of our EPA service. The Opportunity to you - Utilisation of your Assessing team – any surplus Provide an income for EPA to off set the cost of EPA assessment Trained internal resource to conduct EPA mock assessment for your learners. Assessor Recruitment

Head of Apprenticeship Services mikeboswell@ncfe.org.uk Caroline Whitmore Apprenticeship Consultant carolinewhitmore@ncfe.org.uk 0191 240 8833 Charlotte Freeman Apprenticeship Leader charlottefreeman@ncfe.org.uk 07711 377 017 SUPPORT EXPERTS COLLABORATION As there is still allot of uncertainty in the area,  it’s about collaboration -  being able to highlight that we will have content to support centres through the delivery of the standard to ensure they are EPA ready -  highlight the fact we have a dedicated team in place to create bespoke support for centres through the transition will also be something they will want to hear